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Jan, Freidank ; Mauro, Cavallone ; Melanie, Bowen ; Stefanie, Wannow. (2018) Effect of Perceived Crisis Response on Consumers Behavioral Intentions During a Company Scandal – An Intercultural Perspective.
In: Journal of International Management. RePEc:eee:intman:v:24:y:2018:i:3:p:222-237.

Full description at Econpapers

cites:

Coombs, W.T. ; Holladay, S. Helping crisis managers protect reputational assets. 2002 Manag. Commun. Q.. 16 165-186

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