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Our data says that the document:

Chih-Hsing, Liu ; Tzu-Wen, Tseng ; Wei-Long, Lee. (2022) The multiple effects of service innovation and quality on transitional and electronic word-of-mouth in predicting customer behaviour.
In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s096969892100357x.

Full description at Econpapers

cites:

Ahmad, R. ; Scott, N. Technology innovations towards reducing hospitality human resource costs in Langkawi, Malaysia. 2019 Tourism Rev.. 74 547-562

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