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Jitendra, Nenavani ; Karan Nilesh, Radia ; Shachi, Desai ; Sonal, Purohit. (2022) Psychological comfort in service relationships: A mixed-method approach.
In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003908.
Full description at Econpapers
cites:
Hadiansah, I. ; Purwanegara, M.S. ; Nugraha, R. ; Santoso, A.S. Bridging perspectives of customer value proposition and customer perceived value of intercity non-bus transportation service in Indonesia. 2018 South East Asian J. Manag.. 12 105-122
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