Last updated December, 3 2015 760.408 documents processed, 20.499.313 references and 8.066.571 citations

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Our data says that the document:

Ebru, Kuzgun ; Esra, Arikan ; Mehmet, Okan ; Nesenur, Altinigne. (2023) May robots be held responsible for service failure and recovery? The role of robot service provider agents€™ human-likeness.
In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002685.

Full description at Econpapers

cites:

Breazeal, C. Emotion and sociable humanoid robots. 2003 Int. J. Hum. Comput. Stud.. 59 119-155

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