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Our data says that the document:

Thomas, Reimer. (2023) Environmental factors to maximize social media engagement: A comprehensive framework.
In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002059.

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cites:

Guidry, J.P. ; Jin, Y. ; Orr, C.A. ; Messner, M. ; Meganck, S. Ebola on Instagram and Twitter: how health organizations address the health crisis in their social media engagement. 2017 Publ. Relat. Rev.. 43 477-486

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