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Niharika, Gaan ; Yuhyung, Shin. (2023) Sales employees€™ polychronicity and sales-service ambidexterity: Mediation of work engagement and moderation of store manager support.
In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002618.

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cites:

Agnihotri, R. ; Gabler, C.B. ; Itani, O.S. ; Jaramillo, F. ; Krush, M.T. Salesperson ambidexterity and customer satisfaction: examining the role of customer demandingness, adaptive selling, and role conflict. 2017 J. Personal Sell. Sales Manag.. 37 27-41

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