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Haipeng, Zhao ; NI, Yi ; Rajah, Rasiah ; Shuai, Zhou ; Zile, Mo ; Rajah, Rasiah. (2024) An empirical study on the dark side of service employees€™ AI awareness: Behavioral responses, emotional mechanisms, and mitigating factors.
In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001656.

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cites:

Wayne, J.H. ; Matthews, R. ; Crawford, W. ; Casper, W.J. Predictors and processes of satisfaction with work–family balance: examining the role of personal, work, and family resources and conflict and enrichment. 2020 Hum. Resour. Manag.. 59 25-42

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