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Sanja Maria, Stuhldreier. (2024) Unlocking (re)purchase potential through corporate responsiveness on social networks: The role of perceived customer orientation.
In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003370.

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cites:

Gutierrez, A. ; Punjaisri, K. ; Desai, B. ; Alwi, S.F.S. ; O’Leary, S. ; Chaiyasoonthorn, W. ; Chaveesuk, S. Retailers, don’t ignore me on social media! The importance of consumer-brand interactions in raising purchase intention – privacy the Achilles heel. 2023 J. Retailing Consum. Serv.. 72 -

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