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Anran, Xiao ; Shengnan, Lv ; Xinxin, Wang ; Yong, Qin ; Zeshui, Xu. (2024) A decision framework for improving the service quality of charging stations based on online reviews and evolutionary game theory.
In: Transportation Research Part A: Policy and Practice. RePEc:eee:transa:v:187:y:2024:i:c:s0965856424002167.

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Deng, W.J. Using a revised importance–performance analysis approach: The case of Taiwanese hot springs tourism. 2007 Tour. Manag.. 28 1274-1284

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