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Lopes, Luisa ; Mangini, Eduardo ; Esteves, Salete. (2024) The Role of Value Co-Creation, Delight and Satisfaction on Tourism Loyalty: An Empirical Study in Hospitality.
In: European Journal of Tourism, Hospitality and Recreation. RePEc:vrs:ejothr:v:14:y:2024:i:2:p:214-230:n:1004.

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cites:

Shah, S. N. U., Kakakhel, S. J., & Baloch, Q. B. (2018). Role of service quality and customer satisfaction in firm’s Pperformance: evidence from Pakistan hotel industry. Pakistan Journal of Commerce and Social Sciences, 12(1), 167–182. https://www.researchgate. net/publication/326413757_Role_of_Service_ Quality_and_Customer_Satisfaction_in_Firm’s_ Performance_Evidence_from_Pakistan_Hotel_ Industry

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