Access Statistics


for the journal article

Dissecting the mixed effects of human-customer service chatbot interaction on customer satisfaction: An explanation from temporal and conversational cues
Ying Xu, Nan Niu and Zixiang Zhao
Journal of Retailing and Consumer Services from Elsevier
Read abstract and download full text files (if available) at EconPapers

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RePEc statistics are gathered once a month from the participating services. The statistics show abstract views at the RePEc services and file downloads originated from the RePEc services.

Access Statistics for the journal article
Month Downloads Abstract Views 
2023-0700
2023-0803
2023-0922
2023-1001
2023-1103
2023-1211
2024-0101
2024-0201
2024-0324
2024-0403
2024-0503
2024-0600
2024-0711
2024-0801
2024-0901
2024-1002
2024-1124
2024-1202
2025-0101
2025-0211
2025-0300
2025-0411
2025-0512
2025-0601
2025-0711
2025-0800

Statistics updated 2025-09-04