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- Investigating the crucial role of logistics service quality in customer satisfaction for fresh e-commerce: A mutually validating method based on SERVQUAL and service encounter theory
- Qiang Yang, Zhong-Sen Wang, Kun Feng and Qiu-Yu Tang
- Journal of Retailing and Consumer Services from Elsevier
- Journal of Retailing and Consumer Services from Elsevier
RePEc statistics are gathered once a month from the participating services. The statistics show abstract views at the RePEc services and file downloads originated from the RePEc services.
| Month | Downloads | Abstract Views |
|---|---|---|
| 2024-09 | 0 | 0 |
| 2024-10 | 5 | 14 |
| 2024-11 | 2 | 12 |
| 2024-12 | 7 | 13 |
| 2025-01 | 6 | 11 |
| 2025-02 | 6 | 15 |
| 2025-03 | 4 | 8 |
| 2025-04 | 2 | 6 |
| 2025-05 | 9 | 25 |
| 2025-06 | 8 | 23 |
| 2025-07 | 6 | 15 |
| 2025-08 | 3 | 10 |
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