About
I am a leader specializing in the Consumer Experience (CX) space.
I love…
Articles by Pranav
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The race for the perfect Virtual Assistant will introduce new entrants into the Contact Center market
The race for the perfect Virtual Assistant will introduce new entrants into the Contact Center market
I just read a very interesting blog post from Google Cloud. On April 18th, 2017, Google made their Speech APIs…
Activity
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After sitting down with Edwina Bhaskaran, the first Chief Clinical Systems and Informatics Officer at Mayo Clinic, I was reminded that even the best…
After sitting down with Edwina Bhaskaran, the first Chief Clinical Systems and Informatics Officer at Mayo Clinic, I was reminded that even the best…
Liked by Pranav Desai
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Leadership in patient safety takes vision, innovation, and compassion. That’s why we’re proud to celebrate Tejal Gandhi, MD, our Chief Safety and…
Leadership in patient safety takes vision, innovation, and compassion. That’s why we’re proud to celebrate Tejal Gandhi, MD, our Chief Safety and…
Liked by Pranav Desai
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If you've joined in on any of our recent webinars, you know how AI is changing the way that consumers search, perceive brands, and make care…
If you've joined in on any of our recent webinars, you know how AI is changing the way that consumers search, perceive brands, and make care…
Shared by Pranav Desai
Experience
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Education
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Activities and Societies: Teaching Assistant for Advanced Communications Protocols a Graduate Level Course
The program is run jointly by the Department of Electrical and Computer Engineering and the Robert H. Smith School of Business.
- Independent Study Project - Optimizing IP based Networks
- Entrepreneurship Project - Business plan to launch a social network for campus jobs
- Conducted IP Networking labs for Advanced IP Routing course
Patents
Courses
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Decision Support Methods for Telecommunications Managers
ENTS 635
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IP Networks and Protocols II
ENTS 641
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Introduction to Business and Entrepreneurship
ENTS 689J
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Management and Organizational Behavior
ENTS625
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Microeconomics for Telecommunications Managers
ENTS 630
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Telecommunications Marketing Management
ENTS 632
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The Global Economic Environment
ENTS689O
Honors & Awards
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Verint Customers 4 Life Employee Award
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This award is nominated by Verint customers to select Verint employees at the annual Engage customer conference.
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16 people have recommended Pranav
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The real question isn’t whether consumers will turn to AI for care decisions, but whether healthcare organizations are ready to meet them with…
The real question isn’t whether consumers will turn to AI for care decisions, but whether healthcare organizations are ready to meet them with…
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We measure revenue. We measure market share. But what about trust? Across industries, the leaders and teams that outperform are those who invest in…
We measure revenue. We measure market share. But what about trust? Across industries, the leaders and teams that outperform are those who invest in…
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In this episode of PG Pulse, our Chief Medical Officer Thomas Lee, MD sits down with Yael K. Heher MD MPH FRCP(C), Chief Quality Officer at Beth…
In this episode of PG Pulse, our Chief Medical Officer Thomas Lee, MD sits down with Yael K. Heher MD MPH FRCP(C), Chief Quality Officer at Beth…
Liked by Pranav Desai
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Had the best time talking with Sara Heath - smart, curious, and so much fun to think big with!! Loved our conversation about what’s next in…
Had the best time talking with Sara Heath - smart, curious, and so much fun to think big with!! Loved our conversation about what’s next in…
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Your data might be gold, but can anyone see it? If your insights are buried in dense tables or static decks, there’s a good chance they’re being…
Your data might be gold, but can anyone see it? If your insights are buried in dense tables or static decks, there’s a good chance they’re being…
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We know teamwork multiplies patient trust. Learn from our Chief Experience Officer, Chrissy Daniels, as she breaks down one of the most overlooked…
We know teamwork multiplies patient trust. Learn from our Chief Experience Officer, Chrissy Daniels, as she breaks down one of the most overlooked…
Liked by Pranav Desai
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They’ve walked the hospital halls, led the teams, driven change, and now they’re transforming healthcare. Meet our consulting team! Powered by…
They’ve walked the hospital halls, led the teams, driven change, and now they’re transforming healthcare. Meet our consulting team! Powered by…
Liked by Pranav Desai
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Everyone's talking AI—but this one feels different. More like the internet or mobile… less like blockchain. I wrote a piece called “Dashboards Are…
Everyone's talking AI—but this one feels different. More like the internet or mobile… less like blockchain. I wrote a piece called “Dashboards Are…
Liked by Pranav Desai
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