Questionnaire
Research Aim

To investigate the role of digital payment systems in the determination of consumer satisfaction: A case of the Ireland banking industry

Terms and Conditions

1. All gathered data is extremely confidential. In case of disclosed of data, your identity will remain anonymous at all time.

2. All the participants would have made a different decision, if they are bias they could able to leave the questionnaire. Hence it could not affect the overall result.

3. You are allowed to withdraw the survey at any time, In such case, all the data collected will be pull down.

4. You are under no obligation to respond to all of the questions.

5. You have the right to refrain from answering any question(s).

6. First three questions are optional, if you are comfortable to provide required information then answer those        questions other wise you can skip.

7. Time estimation for survey completion is 10 minutes approximately.

8. Participation is optional.

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What is the name of your Company?
What is your Position?
What is your Email Address?
  What is your age group?  
 *
  What is your gender?   
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How many years of experience do you have in the insurance company?
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How often do you look for evidence to back up your initial assumptions about an investing opportunity?  
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How do you respond when information emerges that contradicts your initial investment choice?   
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How often do you review and assess the performance of your portfolio?   
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Do you get support from superiors or higher authorities regarding investment decisions?  
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How frequently do you encounter clients who display confirmation bias by favoring information that supports their pre-existing ideas regarding insurance policies?   
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In your opinion, how does confirmation bias influence the performance of the investment business portfolio?  
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How crucial do you consider diverse investing when constructing the business investment portfolio?   
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Do you think upper management actively promotes feedback and open communication about their directives and decisions?   
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How successful, in your opinion, is top management in offering helpful feedback and praising your achievements?   
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How well do you think the insurance industry addresses consumer biases and educates clients about making informed and unbiased decisions?  
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In your opinion, what are the particular measures to lessen the effects of consumer bias and ensure fair and transparent policy selling?  
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How do you think that the insurance industry addresses consumer biases and educates clients properly?  
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