Quandri reposted this
And just like that, a wonderful, insightful couple of days at the #ACNSummit come to an end! 🤝🏾 Super thankful to all the wonderful folks at Applied for putting this together, and of course my fantastic Marketing and Events team Quandri for making this all happen! Tessa, Chantielle, Vicky - the absolute best in the biz! 🏆 Sam, Brigitte - couldn't have asked for better partners for my first event here! Also, delighted Sam and I got a chance to host a roundtable discussion on 'AI: Hype vs Reality'. Had folks sit in from agencies across the country! Some key takeaways from it: 🗣️ Agencies are seeing success with adoption of AI when they're able to find at least one champion internally who can lead by example, show what a post-AI future state would look like to the rest of the team 🗣️ It. Is. Overwhelming. No getting around that. But finding those highly repetitive, admin-heavy, menial internal tasks that can be easily automated is a great place to start. Anything that clients don't get to see, and is essentially 'Invisible Work', is prime for disruption. 🗣️ Social Proof takes the 👑. Best way to start on the AI evaluation journey for agencies is to talk to their peers in the industry, see what they're seeing success with. 🗣️ Find the right Effort/Reward ratio. Identifying the right processes to automate, with tech that takes the least amount of effort to get it up and running, which helps you see the most amount of benefit. Within the realm of feasibility. That's the magic sauce. This, right here, is the best part of the job, hands down - talking to people, discovering random things you share in common, learning what is and isn't working for them, getting a chance to know the person for who they fully are and not just the little square I get to see on Zoom/Teams! Until next time! 👋🏽 #acnsummit #applied #appliedsystems #appliedpartner #quandri #insuranceai #aiininsurance #personallines #insurtech