Personal Information
Unternehmen/Arbeitsplatz
Greater Seattle Area United States
Webseite
www.businessoverbroadway.com
Info
"If you can't explain it simply, you don't understand it well enough." ~ Albert Einstein
I am interested in data science, machine learning and customer experience and how they all work together. I conduct research in these areas and apply this knowledge to help businesses make decisions that are based on fact, not hyperbole. I publish my research in my books and on my blog (http://businessoverbroadway.com).
Specialties/Interests:
- Getting value from data through the scientific method
- Big Data and data science
- Machine learning
- All things analytics
- Educating the masses on statistics and statistical thinking
- Attitudinal measurement, including customer/employee satisfaction
- Pu...
Tags
big data
customer experience
customer experience management
customer loyalty
voc
customer surveys
analytics
customer feedback programs
data science
cem
customer satisfaction
voice of customer
rapid loyalty
net promoter
customer sentiment
data analysis
customer survey
customer research
validity
customer feedback program
validation
reliability
percentile rankings
startups
benchmark
linkage analysis
analysis
data management
voice of the customer
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Präsentationen
(18)Gefällt mir
(2)Eleven Essentials For Entrepreneurs
Stephen King
•
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Linkage Analysis in Customer Feedback Programs
Business Over Broadway
•
Vor 14 Jahren
Personal Information
Unternehmen/Arbeitsplatz
Greater Seattle Area United States
Webseite
www.businessoverbroadway.com
Info
"If you can't explain it simply, you don't understand it well enough." ~ Albert Einstein
I am interested in data science, machine learning and customer experience and how they all work together. I conduct research in these areas and apply this knowledge to help businesses make decisions that are based on fact, not hyperbole. I publish my research in my books and on my blog (http://businessoverbroadway.com).
Specialties/Interests:
- Getting value from data through the scientific method
- Big Data and data science
- Machine learning
- All things analytics
- Educating the masses on statistics and statistical thinking
- Attitudinal measurement, including customer/employee satisfaction
- Pu...
Tags
big data
customer experience
customer experience management
customer loyalty
voc
customer surveys
analytics
customer feedback programs
data science
cem
customer satisfaction
voice of customer
rapid loyalty
net promoter
customer sentiment
data analysis
customer survey
customer research
validity
customer feedback program
validation
reliability
percentile rankings
startups
benchmark
linkage analysis
analysis
data management
voice of the customer
Mehr anzeigen