“I worked with Mette over the course of two years on a significant redesign project of Legos main digital channel, Lego.com. Mette worked hard on supporting the design effort with qualitative research gathered in multiple markets. She never failed to help focus the design team on the end user needs. Mette drove both the tactical research plan, as well as she managed and performed the research activities, all with a very high degree of professionalism. As a researcher Mette shows a great width in her knowledge of research methods. She is a dedicated and emphatic researcher with a clear sense of practical approaches to accomplish the goals for the research to benefit the overall project. Her reporting is detailed yet clear. Even with a critical crowd Mette delivered great presentations of the research findings while being able to mitigate questions and concerns from team members on all levels. Mette was pivotal in bringing together a virtual design team from across multiple organizations ensuring not only the end user prescence in design priorities and decisions, but also through her friendship and engagement with the people she worked with. I will dearly miss both Mette's abilities as a researcher and as a great colleague. I can only highly recommend her for qualitative research and research management positions”
Mette Riisgaard Marcussen
København, Region Hovedstaden, Danmark
840 følgere
500+ forbindelser
Om
I'm an Experience Design Lead with a deep-rooted belief in the power of human-centered…
Aktivitet
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It is critical for In-house design teams to monitor and evolve their practices to ensure competitive edge and positioning for their companies. 📈…
It is critical for In-house design teams to monitor and evolve their practices to ensure competitive edge and positioning for their companies. 📈…
Mette Riisgaard Marcussen synes godt om dette
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We are announcing a company-wide transformation plan to simplify our organisation, improve speed of decision-making and reallocate resources towards…
We are announcing a company-wide transformation plan to simplify our organisation, improve speed of decision-making and reallocate resources towards…
Mette Riisgaard Marcussen synes godt om dette
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Last month, I had the opportunity to conduct field research as a UX researcher in Montes Claros, Brazil. My focus was on analyzing tools and…
Last month, I had the opportunity to conduct field research as a UX researcher in Montes Claros, Brazil. My focus was on analyzing tools and…
Mette Riisgaard Marcussen synes godt om dette
Erfaring
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Uddannelse
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Aarhus University
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8 måneders specialesamarbejde hos Danfoss Drives i Gråsten. Skrev speciale om Videndeling og videndelingsstrukturer
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Skrev bachelorprojekt om Netværksstrategi og Social Marketing i samarbejde med TDC Koncernen
Licenser og certificeringer
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Communication as a management tool - Personal communication and the role of communication in relations to the position as a manager
AMU
Udstedt -
Initiative - Tools for improving personal efficiency, proactivity, planning and priorities
AMU
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Sales management - Basic training in Key Performance Indicators. Methods for encouraging employee motivation, effectiveness and personal results
AMU
Udstedt
Udgivelser
Fag/kurser
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Design Research and the Customer-driven Innovation Strategy
DMI
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Focus Group Moderator Training
Burke Institute
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IDEA Conference - Play to Innovate
LEGO
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News for Children Conference 2014 (Key note speaker)
LEGO
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Next Kids Tech Challenge – Combining New Innovative Technologies with Future Play Concepts
LEGO
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Next Kids Tech Conference – Combining New Innovative Technologies with Future Play Concepts
LEGO
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Nielsen Norman Group's Usability Week – Build skills and get up to speed on UX best practices
NNg
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Playful Internet of Things Future Un-conference – The Internet of Things People Really Want
BBC
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SXSW 2013
Austin
Projekter
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Kids and Media Conference - Capital of Children / LEGO Foundation
Se projektKey note speaker about how to create engaging experiences for kids based on their needs, motivations and abilities in the digital space.
Facilitator of co-creation session for all participants (kids and adults) where the challenge was "How do we create relevant news for kids? What are their needs and interests? How do we take advantage of their preferred online media? And how do we adopt them early on and keep them engaged?" -
LEGO.com Redesign
Se projektPlatform, IA and website redesign of LEGO.com website + launch of Video portal on US and UK market site. Responsible for user experience research, IA tests and user involvement through out the development of the new portal.
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LEGO ID MyAccount experience
Se projektLaunch of LEGO ID MyAccount experience on LEGO.com.
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LEGO ID redesign on LEGO.com
Se projektUser Experience Project for LEGO ID Account across LEGO.com.
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Launch of Life Of George app game
Se projektLaunch of Life Of George App Game. First interactive game combining physical LEGO bricks and with digital surface. Responsible for test of concept with users and exploration of user expectations related to marketing communication.
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Pilot Launch of LEGO MUJI Paper and Brick Concept
Se projektUser exploration and validation of LEGO MUJI paper and brick concept. New business pilot concept by LEGO Concept Lab in collaboration with MUJI brand and retailers in US and Asia.
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Redesign of Consumer Service site on LEGO.com
Se projektRedesign of user experience and service design of Consumer Service site on LEGO.com. Making it easier for users to navigate the site and self serve and find answers to their questions and thereby lowering number of calls to LEGO call centers resulting in lower cost for call centers.
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Launch of LEGO Consumer Experience Champions Network
Internal training program for LEGO employees where they got trained and mentored in User Experience Design process and UX Tools. Responsible for facilitator training, mentoring in user centric development mindset, UX research tools and experience design processes.
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Pilot Launch of LEGO Jewellery in Collaboration with Lisa Taylor
Se projektUser exploration and evaluation of LEGO Jewellery concept launched in collaboration with Selfridges department store in UK and designer Lisa Taylor. New Business pilot concept by LEGO Concept Lab
Sprog
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English
Komplet professionel færdighed
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Danish
Modersmåls- eller tosprogsfærdighed
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Swedish
Professionel praktisk færdighed
Anbefalinger, som du har modtaget
2 personer har anbefalet Mette Riisgaard
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Hi all, I’m super excited to share that I’m now a partner at Manyone! What a wild ride it’s been since joining this incredible crew back in January…
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The power of Community: Three years ago, we set out to celebrate Novo Nordisk's growing design presence and hosted our first ever Design Summit with…
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