Extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, and developing cost effective solutions to meet customer business requirements. Prepare project plans within the standards of project management methodologies. Review and validate statement of work (SOW). Categorize requirements into a project plan detailing schedules, controls, resources, costs and daily tasks. Prepare risk and remediation plan. Connector of business and technology teams. Innovative, solutions-oriented IT Professional with notable success directing a broad range of information technology initiatives, managing complex IT projects, and providing critical strategic business...
Extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, and developing cost effective solutions to meet customer business requirements. Prepare project plans within the standards of project management methodologies. Review and validate statement of work (SOW). Categorize requirements into a project plan detailing schedules, controls, resources, costs and daily tasks. Prepare risk and remediation plan. Connector of business and technology teams. Innovative, solutions-oriented IT Professional with notable success directing a broad range of information technology initiatives, managing complex IT projects, and providing critical strategic business...
