Everest Group

everest group research outsourcing service providers peak matrix from insight to action bpo offshoring global services ito "everest group" bfsi “outsourcing contracts” or “outsourcing tran "outsourcing market" "ito deals" market vista "list of outsourcing deals" "bpo deals" "transaction intelligence" global sourcing buyers “outsourcing deals” it market size “insight to action” banking application outsourcing fao leaders cloud cloud computing po supplier profile peak business process outsourcing market share ao pricing hro gic rpo healthcare captives captive shared services insurance emerging players major contenders price benchmarking f&a buyer adoption service provider supplier transactions financial services star performer procurement outsourcing global in-house centers next generation global services procurement outsourcing market po research outsourcing services scott bils infrastructure price point inflation global in house centers it outsourcing infrastructure services cco contact center offshore finance cloud adoption recruitment process outsourcing global market gics healthcare outsourcing human resources outsourcing trends global in-house center capital markets rpa buyer fao market transaction trends industry trends industries location optimization macro economics us and canada outsourcing india outsourcing western europe outsourcing europe outsourcing nordics outsourcing germany outsourcing us outsourcing eastern europe outsourcing canada outsourcing australia outsourcing bao life sciences landscape finance & accounting outsourcing service provider landscape from insight into action mphro accounting hr recruitment customer managment pricing structure labor arbitrage latam customer experience rimo automation insurance ao latin america payer healthcare market consulting provider bfsi bpo survey poland market growth managed service provider benefits administration adoption trends offshore locations msp insurance bpo cloud connect digital transformation rpo market annual report 2012 human resource outsourcing cloud vista steve wylie robotic process automation third party outsourcing smac cloud engagement r2r market pricepoint record-to-report o2c eric simonson h. karthik finance and accounting next generation it end of term contract renewals capital market amneet singh global in-house centers (gics) bpo deals webinar ito deals digital buyer adoption trends the philippines renewal activity sson multi-process hro remote infrastructure management outsourcing europe free survey results ai finance & accounting rpa research everest research : “outsourcing deals” rahul gehani webinars rajesh ranjan “from insight to action” annual report msp contracts ito research mobility remote infrastructure management banking industry consulting services benchmarking f&a processes global po market retail banking banking bpo banking ito commercial banking bps capital markets bpo lending bfsi ito cloud services it service providers best practices global sourcing industry captive markets location strategy peter bendor-samuel end-of-term enterprises arbitrage life & pensions property & casualty trends nearshore outsourcing contracts social media next generation outsourcing healthcare provider outsourcing deals contact center research cloud models salil dani q4 2011 february 2012 " feb 2012" service delivery global offshore captive industry. everest group outsourcing models price waterhouse coopers "january 2011" tata consultancy services m2c cloud transformation brazil intelenet information technology price market maturity “outsourcing contracts” captive market offshor gep pricing models philippines " mar 2012" shaji khan dr. mary lacity anti-offshoring university of missouri-st. louis sustainability it transformation nasscom cost shared services and outsourcing network vertical funcations vertical industry strategies outsourcong rationalization ross tisnovsky sourcing models meter-to-cash " february 2011" "march 2011" " april 2011" " may 2011" " june 2011" technologies shared services & outsourcing week 2012 ito price benchmarking information technology outsourcing ito benchmarking bpo price benchmarking ito prices adm bpo service benchmarking benchmarking research everest group vertical industry strategies in shared services & vissso "november 2011" "october 2011" bpo benchmarking bpo service operation benchmarking benefits administration outsouricng global insights single-process hro china talent sustainability arbitrage sustainability enterprise cloud cloud migration prof. mary lacity philippines captive market ritika dhingra "august 2011" " january 2012" insurance applications outsourcing cloudcomputing 2012 outsourcing portfolio rationalization outsourcing portfolios india predictions "september 2011" it services benchmarking "december 2011" it service operation benchmarking outsourcing benchmarking ssow the shared services & outsourcing network agriculture outsourcing renegotiation centralization vertical industries bpo prices chemicals consumer durables sg&a aerospace & defense automotive marvin newell business process services bpo providers solution characteristics analytics-focused specialists mexico bfsi buyers scale of operations key delivery locations po revenue sourcing strategy big data & analytics bfsi bpo market global banking bpo bpo global services emerging markets asia pacific blended rpo adoption hro markets end-user compute datacenter middleware banking and capital markets industry third-party ao transactions analytics market success revenue bfs gas energy & utilities oil s2c operational costs s2p source to contract msp market msp market offshore gics malaysia information technology central europe western europe engineering services business process it-bp services sector guatemala cebu rim infrastructure outsourcing bao research bene hro research iccce global trends artificial intelligence business transformation cognitive cecilia edwards strategic sourcing vendor management disruption automatoin rpa trends pinnacle model robots intelligent automation intelligent rpa sarah burnett michel janssen digital readiness transformation transformation readiness sourcing staffing activities contingent hires managed spend emerging trends learning services outsourcing lso social learning market overview m-learning european infrastructure europe-focussed general and administrative outsourcing bpo contracts latin american outsourcing global gao market latam market io renewals banking research bfsi research cco research contact center outsourcing healthcare research hire industry research recruit hiring everest po annual report everest po research human resource hro annual report hro annual report 2012 hro market everest hro research deal signings transaction intelligence may 2012 list of outsourcing deals " june 2012" ability performance experience knowledge enterprise cloud adoption " september 2012" cloudconnect " apr 2012" "renewal activity" "outsourcing contracts" "end of term" "ito research" "soumit banerjee" "sivaram sundaramurthy" "renewing outsourcing contacts" "ross tisnovsky" "it research" "renewal market size" p2p "cost reduction" verticalization industry-specific order-to-cash f&a outsourcing procure-to-pay "value proposition" "finance and accounting" "talent acquisition" recruitment outsourcing outsource talent acquisition recruiting vendors logistics customers inventory supply chain market strategy geography buyer-size industry costa rica chirajeet sengupta ccevent benchmark staffing pyramid resource utilization abhishek menon renewal market size renewing outsourcing contacts it research analytics solutions bfsi industry enterprise application services life sciences research "global services" "shared services" "service providers" "global-in-house center" "geography trends" "market share" "outsourcing trends" transaction rating "supplier locations" delivery capability "supplier key clients" "supplier rating" o2c outsourcing order to cash predictions 2013 it services katrina menzigian jimit arora saas iaas paas q4 2012 capital market ao