Entered the field of technical communication in 1980. I have been a writer, editor, tech pubs manager, online Help author, user experience advocate, trainer, and consultant. Since 2001, I have focused on training and consulting. I am a regular speaker at various international conferences on technical communication, and have served on the board of directors of STC (Society for Technical Communication).
Entered the field of technical communication in 1980. I have been a writer, editor, tech pubs manager, online Help author, user experience advocate, trainer, and consultant. Since 2001, I have focused on training and consulting. I am a regular speaker at various international conferences on technical communication, and have served on the board of directors of STC (Society for Technical Communication).