1. The Role of Community Forums in Todays Social Media Landscape
2. From Bulletin Boards to Forums
3. How Forums Facilitate Social Interaction?
5. Creating a Welcoming Forum Environment
6. Successful Community Forums and Their Strategies
7. Overcoming Barriers to Social Interaction in Forums
8. The Future of Social Interaction in Community Forums
9. Integrating Community Forums into Broader Social Media Practices
Community forums have emerged as a cornerstone of the digital age, providing a unique space for individuals to connect, share, and learn from each other. Unlike the fleeting interactions often found on mainstream social media platforms, forums offer a more persistent and in-depth form of engagement. They serve as a hub for niche communities, where passionate individuals can delve into specific topics, ranging from technology to gardening, with a level of detail seldom found elsewhere. The asynchronous nature of these platforms allows for thoughtful discourse and the cultivation of a shared knowledge base that can be referenced and built upon over time.
From a sociological perspective, community forums represent a return to the traditional public square, albeit in a digital format. They foster a sense of belonging and collective identity among their members, who often use pseudonyms that become recognized and respected within the forum. This contrasts with the trend on larger social media networks towards real-name policies and transient content. Forums also tend to have a self-regulating ethos, with community-driven moderation and established norms of behavior that encourage constructive conversation.
1. Diversity of Voices: Forums bring together people from various backgrounds, each contributing their unique perspectives. For instance, a forum on environmental sustainability might feature discussions ranging from scientific analyses by researchers to practical tips shared by eco-conscious consumers.
2. Depth of Discussion: Unlike the character-limited posts on some social media platforms, forums allow for elaborate explanations and nuanced debates. A user seeking advice on custom-building a computer, for example, can find detailed guides and personalized recommendations from seasoned builders.
3. Resource Sharing: Members often use forums to share valuable resources, such as tutorials, e-books, or software tools. A photography forum might host a collection of free editing presets or a thread dedicated to critiquing members' work to foster improvement.
4. Support and Mentorship: Many forums have a culture of mentorship, where experienced members guide newcomers. In programming forums, it's common to see seasoned developers offering code reviews and debugging help to those learning the craft.
5. collective Problem-solving: When faced with challenges, forum communities can come together to find solutions. This was evident when users of a technology forum collaborated to develop a workaround for a widespread hardware issue affecting a popular smartphone model.
6. Event Coordination: Forums can be instrumental in organizing events, both online and offline. A gaming forum might organize tournaments, while a travel forum could plan group trips or meet-ups.
7. Marketplace and Exchange: Some forums also function as marketplaces, where members can buy, sell, or trade items. A vintage watch forum, for instance, might have a trusted platform for members to sell rare timepieces.
In essence, community forums offer a rich tapestry of social interaction that is both broad in scope and deep in content. They are a testament to the human desire for connection and the pursuit of shared interests and goals. As the landscape of social media continues to evolve, forums stand out as a resilient and vital component of our online lives, fostering a sense of community that is both inclusive and informative.
The Role of Community Forums in Todays Social Media Landscape - Community forums: Social Interaction: Fostering Social Interaction in Community Forums: A Social Media Perspective
The transformation of online communities is a fascinating journey that mirrors the evolution of the internet itself. In the early days, bulletin board systems (BBS) were the pioneers of online interaction, allowing users to connect over phone lines using modems. These systems were primarily text-based and offered a variety of functions, including message boards, file uploads and downloads, and even games. As technology advanced, these bulletin boards laid the groundwork for what would become web-based forums. Forums brought a new level of organization and accessibility, enabling more people to participate in discussions and share information across the globe. They introduced features like threaded discussions, private messaging, and user profiles, which enhanced the social aspect of online communities.
From a sociological perspective, forums have played a significant role in shaping online culture and behavior. They have fostered a sense of belonging and identity among users, who often rally around shared interests or causes. This has led to the creation of niche communities, each with its own set of norms and etiquette. From a technological standpoint, forums have been instrumental in pushing forward the development of web standards and practices, as developers sought to improve user experience and engagement.
Let's delve deeper into the evolution of online communities with the following points:
1. Early Beginnings: The first online communities were built on BBS, which functioned as standalone systems where users could exchange messages and files. An example of this is the Well, one of the oldest virtual communities, which started as a BBS in 1985.
2. Transition to Web-Based Forums: With the advent of the world Wide web, forums transitioned from BBS to internet-based platforms. This shift allowed for greater accessibility and the ability to link discussions to other web content. phpBB and vBulletin are examples of early forum software that facilitated this transition.
3. Cultural Impact: Forums have had a profound impact on internet culture, giving rise to memes, online activism, and the spread of various subcultures. For instance, the 4chan forum has been influential in meme culture and has played a role in various online movements.
4. Technological Advancements: The development of forums has driven technological innovation, particularly in areas of content management and user interaction. Features like real-time notifications and rich text editors have become standard due to user demand for more interactive and engaging platforms.
5. Rise of Specialized Communities: As forums grew, they became more specialized, catering to specific hobbies, professions, and interests. Sites like Stack Overflow for developers and Reddit with its subreddit system exemplify this trend.
6. integration with Social media: Modern forums often integrate with social media platforms, allowing for cross-platform interaction and wider reach. This has blurred the lines between traditional forums and social networking sites.
7. Challenges and Adaptation: Online forums have faced challenges such as moderation, user retention, and competition from social media giants. In response, many have adapted by focusing on user experience and niche markets. For example, Discourse aims to modernize forums with a focus on community management and user-friendly design.
8. Future Prospects: The future of online communities may see further integration with emerging technologies like virtual reality, offering even more immersive ways to interact online.
The evolution of online communities from bulletin boards to forums represents a microcosm of the internet's growth. It highlights the human desire for connection and the continuous push towards more sophisticated and inclusive platforms for social interaction. As we look to the future, it's clear that online communities will continue to adapt and evolve, shaping and being shaped by the users who call them home.
From Bulletin Boards to Forums - Community forums: Social Interaction: Fostering Social Interaction in Community Forums: A Social Media Perspective
Community forums stand as a testament to the power of the internet to bring people together, creating spaces where ideas flourish, support networks form, and individuals find a sense of belonging. These digital gathering places offer more than just a platform for discussion; they serve as a catalyst for social interaction, bridging geographical divides and connecting individuals with shared interests in a way that transcends traditional social boundaries. From hobbyist groups to professional networks, forums provide a unique environment where social hierarchies can be flattened, and every voice has the chance to be heard. They embody the democratic spirit of the internet, where content is generated by the users, for the users, fostering a sense of ownership and community among members.
1. Accessibility and Anonymity: Forums often provide a level of anonymity that can encourage more open communication. For instance, someone with social anxiety might find it easier to express their thoughts and opinions online than in person. This can lead to more honest and in-depth discussions about sensitive topics.
2. Common Interests and Shared Goals: Many forums are centered around specific topics or activities, such as gaming, programming, or even parenting. This shared focus can lead to strong connections as users collaborate, share experiences, and offer advice. For example, on a gardening forum, a novice gardener might receive tips from more experienced members, creating a mentor-mentee relationship.
3. Support and Empathy: Forums often act as support networks where users can seek advice and empathy. A notable example is the way mental health forums provide a safe space for individuals to discuss their struggles without fear of judgment, often finding solace in the shared experiences of others.
4. Cultural Exchange: With a global reach, forums can facilitate cultural exchange, allowing users to learn about different lifestyles and perspectives. For example, a cooking forum might have members from all over the world sharing their traditional recipes, leading to a rich tapestry of culinary knowledge.
5. networking and Professional growth: Professional forums can be instrumental in career development, offering opportunities for networking, job postings, and professional advice. Users can build their reputation within the community, which can translate into real-world opportunities.
6. Moderation and Governance: Effective moderation can enhance the quality of interaction by maintaining a respectful and constructive environment. Well-moderated forums often have clear guidelines and active moderators who ensure discussions stay on topic and civil.
7. user-Generated content and Collaboration: Forums are a hotbed for user-generated content, from detailed guides to creative projects. Collaborative efforts, such as group coding projects or writing workshops, not only build skills but also foster a sense of teamwork and camaraderie.
8. Recognition and Reputation Systems: Many forums implement reputation systems that reward valuable contributions, encouraging quality posts and helpful responses. For example, a tech support forum might award points or badges to users who consistently provide useful solutions.
Forums are more than just a means of communication; they are vibrant communities that mirror the complexities of social interaction in the physical world. They offer a space where knowledge is shared, support is given, and friendships are formed, all within the digital realm. As society becomes increasingly interconnected, the role of forums in facilitating social interaction will undoubtedly continue to evolve and expand.
How Forums Facilitate Social Interaction - Community forums: Social Interaction: Fostering Social Interaction in Community Forums: A Social Media Perspective
Community forums stand as bustling hubs of social interaction, where diverse individuals converge to share ideas, seek advice, and express opinions. The allure of these digital town squares is not merely in the content they host but in the psychological underpinnings that drive user engagement. At the heart of this engagement lies a complex interplay of social needs, identity formation, and the pursuit of recognition. Users are drawn to forums by a desire for social connection, often finding a sense of belonging in niche communities where shared interests reign supreme. The anonymity or pseudonymity afforded by forums can embolden users, allowing them to voice thoughts they might otherwise withhold, fostering a candid exchange of ideas that is both liberating and engaging.
From the perspective of social psychology, several factors contribute to the magnetic pull of community forums:
1. Social Presence Theory: This posits that the degree of 'social presence'—the feeling of being with others—enhances user engagement. Forums that successfully create a sense of presence through user profiles, reputation systems, and real-time interactions see higher levels of participation.
2. Self-Determination Theory: According to this theory, engagement is fueled by the fulfillment of three innate needs: competence, autonomy, and relatedness. Forums satisfy these needs by offering users a platform to demonstrate expertise, control over their online persona, and opportunities to form meaningful connections.
3. social Identity theory: Users often engage in forums to reinforce their social identities. For instance, a member of a photography forum may actively participate to affirm their identity as a photographer and to gain validation from peers.
4. social Comparison theory: Engagement can also be driven by a desire to compare oneself with others. Users might engage in discussions to see how their knowledge or opinions stack up against the community's, often leading to a deeper involvement in forum activities.
5. Reciprocity Norm: The principle of give-and-take is strong in forums. Users who receive help or valuable information are often compelled to contribute back, creating a virtuous cycle of engagement.
6. Cognitive Dissonance: When users encounter conflicting information or opinions, the discomfort of cognitive dissonance can motivate them to engage more deeply, either to persuade others or to achieve a better understanding of differing viewpoints.
To illustrate these points, consider the example of a user named Alex, who joins a forum dedicated to sustainable living. Alex initially seeks advice on eco-friendly products but soon finds a community of like-minded individuals. As Alex interacts with the community, they experience a sense of competence when their suggestions are well-received (Self-Determination Theory), a sense of belonging as they become a recognized member of the forum (Social Identity Theory), and a drive to continue contributing after receiving helpful advice (Reciprocity Norm). When faced with a debate on the efficacy of a particular sustainable practice, Alex engages deeply to align their beliefs with the community's standards (Cognitive Dissonance), all the while comparing their progress with that of other members (Social Comparison Theory).
In essence, the psychology behind forum engagement is a tapestry woven from various social and psychological threads, each contributing to the vibrant and dynamic nature of community forums. Understanding these underlying mechanisms is key to fostering a thriving social ecosystem within these digital spaces.
A Social Media Analysis - Community forums: Social Interaction: Fostering Social Interaction in Community Forums: A Social Media Perspective
Moderation and governance are critical components in shaping the culture of a community forum. They serve as the backbone that supports the creation of a welcoming, respectful, and engaging environment where social interaction can flourish. Effective moderation is not just about enforcing rules; it's about cultivating a space where users feel safe to express themselves, share ideas, and engage in meaningful dialogue. Governance, on the other hand, involves setting clear guidelines and policies that align with the forum's objectives and values, ensuring that all members are on the same page regarding acceptable behavior and content standards.
From the perspective of a forum administrator, moderation is a balancing act between allowing free expression and maintaining order. Administrators must be vigilant in identifying and addressing toxic behavior that can derail conversations and alienate members. This includes tackling issues like spam, harassment, and hate speech. On the flip side, users expect a certain level of freedom to discuss various topics without feeling censored or stifled by overly strict rules.
Here are some in-depth insights into creating a welcoming forum environment:
1. Clear Communication of Rules: Establishing a set of clear, concise, and easily accessible rules is the first step in moderation. These rules should cover the basics of what is and isn't allowed, such as no hate speech, no spamming, and respect for other members. For example, Reddit has a comprehensive set of community guidelines that are tailored to the diverse nature of its subreddits.
2. Consistent Enforcement: Once rules are in place, consistent enforcement is key. This means that all users, regardless of their status or tenure in the community, are held to the same standards. Inconsistency can lead to perceptions of bias and unfair treatment, which can quickly sour the community atmosphere.
3. User Empowerment: Empowering users to contribute to the moderation process can foster a sense of ownership and responsibility. Features like report buttons and community voting can help moderators identify issues more quickly and act on them. Stack Overflow, for instance, allows users with a certain reputation level to review and moderate content.
4. Transparency in Actions: When moderation actions are taken, such as deleting posts or banning users, transparency is important. Providing explanations for these actions helps users understand the reasoning behind them and can prevent misunderstandings and resentment.
5. Positive Reinforcement: Encouraging positive behavior is just as important as discouraging negative behavior. Highlighting exemplary posts or contributions can set a standard for others to follow. Many forums have systems for upvoting or "liking" posts, which can serve as a form of positive reinforcement.
6. Adaptability: Forums are dynamic, and the challenges faced by moderators can change rapidly. Being adaptable and willing to update rules and strategies is crucial for dealing with new types of disruptive behavior or changes in the community's culture.
7. Training and Support for Moderators: Moderators should be well-trained and supported in their roles. This includes having access to resources, guidance, and tools that can aid them in effectively managing the community. For example, Discord provides extensive support and resources for server moderators.
8. feedback mechanisms: Implementing feedback mechanisms allows the community to voice their opinions on moderation policies and actions. This can be done through regular surveys, suggestion boxes, or dedicated feedback threads.
9. Conflict Resolution: Having clear procedures for conflict resolution can help de-escalate situations before they become major issues. This might involve mediation between users or a formal appeals process for moderation actions.
10. Cultural Sensitivity: Recognizing and respecting the diverse backgrounds of community members is essential. Moderators should be trained to understand cultural nuances and avoid biases that could lead to unfair moderation.
By integrating these principles into the fabric of a community forum, administrators and moderators can create a space that not only welcomes users but also encourages them to engage in positive social interactions that are the hallmark of a thriving online community. The goal is to foster an environment where every voice can be heard and respected, leading to a richer, more diverse conversation.
Creating a Welcoming Forum Environment - Community forums: Social Interaction: Fostering Social Interaction in Community Forums: A Social Media Perspective
Community forums have emerged as vibrant hubs where ideas flourish, support networks strengthen, and collective wisdom shapes user experiences. These digital spaces mirror the dynamics of real-world social interactions, fostering a sense of belonging and mutual growth. The success of such forums hinges on strategic planning and execution, where community management plays a pivotal role in nurturing engagement and ensuring sustainability. From the lens of social media experts, the anatomy of a thriving forum is dissected into several key components: clear purpose and guidelines, robust platform design, active moderation, and the cultivation of a respectful culture. Each element works in tandem to create an environment conducive to open dialogue and shared learning.
1. Purpose and Guidelines: A clear mission statement and a set of rules lay the foundation for a forum's culture. For instance, Stack Overflow's commitment to becoming a go-to resource for programmers has shaped its stringent Q&A format, which discourages opinion-based discussions in favor of fact-based solutions.
2. Platform Design: The user interface and technical features can significantly impact user engagement. Reddit's upvote system empowers users to curate content democratically, pushing the most valuable contributions to the forefront.
3. Active Moderation: moderators are the unsung heroes of forums, maintaining order and quality. The success of platforms like Quora can be attributed to their vigilant moderation teams that enforce guidelines while encouraging high-quality content.
4. Respectful Culture: Fostering a culture of respect and support is crucial. The emotional support community 7 Cups integrates trained listener volunteers to provide a safe space for users to express themselves without judgment.
5. Incentivization: Rewarding valuable contributions can motivate continued participation. GitHub's badge system acknowledges users' milestones and expertise, incentivizing developers to contribute to open-source projects.
6. Feedback Loops: Incorporating user feedback into forum development ensures that the platform evolves with its community. The photography forum DPReview regularly updates its features based on user suggestions, enhancing the overall user experience.
7. cross-Platform integration: Successful forums often integrate with other social media to expand their reach. For example, Twitch streamers use Discord servers to create a more intimate space for their followers, bridging the gap between live streaming and community discussion.
8. Analytics and Adaptation: understanding user behavior through analytics allows forums to adapt and thrive. LinkedIn groups often evolve based on insights from user activity data, tailoring content and discussions to professional interests.
These case studies highlight the multifaceted strategies that underpin successful community forums. By examining these examples, it becomes evident that while the technology and topics may vary, the core principles of fostering social interaction remain constant. The interplay of these strategies creates a dynamic ecosystem where communities can thrive, innovate, and support one another in the ever-evolving landscape of social media.
Successful Community Forums and Their Strategies - Community forums: Social Interaction: Fostering Social Interaction in Community Forums: A Social Media Perspective
Community forums are vital spaces for social interaction, providing a platform for individuals to share ideas, seek support, and build relationships. However, fostering meaningful social interaction within these forums can be challenging due to a variety of barriers. These barriers range from technical issues to social dynamics, and overcoming them is crucial for creating an engaging and supportive community. By examining these challenges from multiple perspectives, we can develop a comprehensive understanding of the issues at hand and devise effective solutions to enhance social interaction.
1. Accessibility and Usability: A common barrier is the accessibility and usability of the forum. Users with disabilities may find it difficult to navigate or participate fully in the forum. Solution: Implementing accessible design principles, such as providing alt text for images and ensuring keyboard navigability, can make forums more inclusive. For example, the forum 'Accessible Planet' has seen increased participation after revamping its interface to meet accessibility standards.
2. Language and Cultural Differences: Forums often host a global audience, leading to language barriers and cultural misunderstandings. Solution: Incorporating translation tools and promoting cultural sensitivity through community guidelines can help bridge these gaps. The 'Global Voices' forum utilizes volunteer translators to foster a more inclusive environment.
3. Lack of Engagement: Users may feel overwhelmed or hesitant to participate due to the sheer volume of content or perceived cliques within the community. Solution: Personalized onboarding experiences and mentorship programs can encourage new users to engage. 'TechTalk' introduced a 'buddy system' that pairs newcomers with experienced members, resulting in a 30% increase in new user posts.
4. Moderation and Governance: Inadequate moderation can lead to toxic behavior, deterring users from interacting. Solution: establishing clear community standards and employing a team of active, fair moderators can create a safer space. 'Family Forum' implemented a peer-review moderation system that empowers users to report and review content, significantly reducing instances of harassment.
5. Information Overload: Users may find it difficult to locate relevant discussions or feel lost in the abundance of threads. Solution: Streamlining navigation with clear categorization and search functionalities can improve user experience. 'Hobby Hub' restructured its forum categories and saw a 40% increase in user engagement with specific topics.
6. Technical Limitations: Slow load times and outdated interfaces can frustrate users. Solution: Regularly updating the forum software and optimizing for speed can retain user interest. 'Gamer's Guild' upgraded its servers and redesigned its layout, leading to a notable decrease in bounce rates.
7. Recognition and Rewards: Lack of recognition for valuable contributions can demotivate users. Solution: Implementing a system of badges, upvotes, or 'thank you' features can acknowledge users' efforts. 'Creative Corner' introduced a 'Creator of the Month' feature, which led to a surge in high-quality submissions.
By addressing these challenges with thoughtful solutions, forums can become thriving communities where social interaction is not just possible, but flourishing. It's through these concerted efforts that forums can truly harness the power of collective wisdom and provide a space for meaningful connections.
Overcoming Barriers to Social Interaction in Forums - Community forums: Social Interaction: Fostering Social Interaction in Community Forums: A Social Media Perspective
As we look towards the future of social interaction within community forums, it's clear that these digital spaces are poised to become even more integral to our social fabric. The evolution of technology and the shifting landscape of online communication suggest that community forums will not only continue to serve as platforms for information exchange but also evolve into more dynamic, immersive, and personalized spaces for social interaction.
1. Personalization and AI Integration: Future forums may utilize AI to curate content based on individual user preferences, learning from their interactions to present the most relevant discussions and content. This could mean a shift from a one-size-fits-all approach to a more nuanced, user-centric model.
2. virtual reality (VR) and Augmented Reality (AR): With the advent of VR and AR, community forums could transform into 3D environments where users can interact with each other in a more lifelike manner. For example, a gardening forum could host a virtual garden show where users 'walk' through gardens, discussing techniques and plants as if they were there in person.
3. Enhanced Moderation Tools: As forums grow, so does the challenge of moderation. Future tools might include more sophisticated AI moderators that can detect and address issues like harassment or misinformation in real-time, maintaining a healthy environment for discourse.
4. Decentralization: There's a growing trend towards decentralized platforms where users have more control over their data and the content they see. Blockchain technology could play a role in this, ensuring transparency and trust within forum communities.
5. Integration with Other Social Media: Community forums are likely to become more interconnected with other forms of social media, allowing for seamless sharing of content and discussions across platforms, amplifying the reach and impact of forum interactions.
6. Gamification: Incorporating game-like elements such as points, badges, and leaderboards can encourage participation and reward valuable contributions, making the experience more engaging for users.
7. Accessibility and Inclusivity: Future forums will likely place a greater emphasis on being accessible to all users, regardless of physical ability or technical expertise, ensuring that everyone can participate fully in the community.
8. data Security and privacy: As users become more conscious of their digital footprint, forums will need to prioritize data security and privacy, potentially through end-to-end encryption and other secure communication methods.
9. economic models: New economic models may emerge, such as token-based systems where users can earn cryptocurrency for their contributions, incentivizing high-quality content and participation.
10. Global Connectivity: Community forums will continue to break down geographical barriers, connecting people from all corners of the globe, fostering cross-cultural exchanges and global discussions.
An example of how these developments might manifest can be seen in the rise of niche forums that cater to specific interests or professions. These specialized forums not only provide a space for discussion but also offer resources, networking opportunities, and even career advancement tools tailored to the needs of their members.
The future of social interaction in community forums is bright and brimming with potential. As these platforms evolve, they will undoubtedly play a pivotal role in shaping how we connect, learn, and engage with each other in the digital age.
The Future of Social Interaction in Community Forums - Community forums: Social Interaction: Fostering Social Interaction in Community Forums: A Social Media Perspective
community forums have long stood as bastions of social interaction in the digital realm, distinct yet complementary to the broader spectrum of social media platforms. They offer a unique blend of dialogue and debate, often fostering a sense of belonging and collective identity among their members. As we delve into the integration of these forums into wider social media practices, it's crucial to recognize the symbiotic relationship that can develop. This integration not only amplifies the reach of community discussions but also enriches the social media landscape with deeper, more nuanced conversations.
From the perspective of a social media strategist, integrating community forums can provide valuable insights into consumer behavior and preferences. For instance, a vibrant discussion on a gaming forum about the most anticipated features in an upcoming game can guide developers and marketers in tailoring their products and campaigns.
Community managers view forums as a goldmine for engagement, where passionate users often become brand advocates. A classic example is how Adobe leverages its forums to empower users to help each other, creating a self-sustaining ecosystem that reduces support costs and improves product loyalty.
Users, on the other hand, find in forums a space for authentic expression and support. Take Reddit's r/personalfinance, where members share financial advice and success stories, often leading to life-changing decisions.
Here's an in-depth look at how community forums can be integrated into broader social media practices:
1. Content Amplification: Forums can serve as a testing ground for content before it's shared on larger platforms. For example, a well-received post on a niche forum can be repurposed for a broader audience on Facebook or Twitter.
2. Trend Spotting: Forums often house early adopters and can be a rich source for identifying emerging trends. Social media teams can monitor discussions to stay ahead of the curve.
3. Customer Service: By integrating forums into social media customer service strategies, companies can address issues where they're being discussed actively, as seen with Microsoft's Xbox support forum.
4. Influencer Identification: Active forum members with expertise can be recognized as micro-influencers, providing authentic voices that resonate with the community.
5. Feedback Loop: Forums can act as a feedback mechanism, where companies can gather user opinions and test new ideas, similar to how Lego Ideas invites fans to propose and vote on new Lego sets.
6. Community Building: Forums can help in building a loyal community by connecting like-minded individuals across various platforms, enhancing the social media experience with depth and continuity.
The integration of community forums into broader social media practices is not just beneficial but necessary for fostering holistic and dynamic online communities. It's a strategy that acknowledges the value of deep, focused conversations and leverages them to enrich the social media tapestry with authenticity and user-driven content.
Integrating Community Forums into Broader Social Media Practices - Community forums: Social Interaction: Fostering Social Interaction in Community Forums: A Social Media Perspective
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