"I've migrated from my earlier tech stack to ClickPost." - Catch Shantam Tandon, Supply Chain Head and EIR, Moxie Beauty in a candid fireside chat with Naman Vijay, our co-founder. We're pulling back the curtain on how Moxie started, how supply chain prowess is the backbone of D2C growth, and how they’re laying a strong foundation for the future with ClickPost. #ClickPost #MoxieBeauty
ClickPost
Software Development
Helping you deliver incredible post-purchase experiences!
About us
ClickPost is world's fastest-growing All-in-one logistics management platform, helping brands deliver awesome post-purchase experience to their customers. ClickPost has various modules such as NDR management, Returns & Exchanges, Shipment tracking, COD reconciliation, EDD prediction and much more. Clickpost is funded by some of the largest investors in Asia and is processing 1M+ Shipments every day.
- Website
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https://www.clickpost.ai
External link for ClickPost
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Bangalore/ Gurgaon
- Type
- Privately Held
- Specialties
- Logistics, E-commerce, Shipping, Supply Chain, SAAS, API, Technology, Internet, Supply Chain Optimization, Logistics Management, Real Time Tracking, NDR management, and Returns management
Products
ClickPost
Shipping Software
World's fastest growing software for improving post-purchase experience and shipping operations. ClickPost enables e-commerce companies to track shipments, automate failed delivery feedback, manage returns & exchanges and much more.. Managing over 1mn+ shipments every day, ClickPost is the most tech-enabled software in the logistics industry.
Locations
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Primary
Bangalore/ Gurgaon, IN
Employees at ClickPost
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Rajiv Mehta
Managing Director & General Partner
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Vaseem Mohammed
Global Sales Development Manager @ ClickPost | MBA in Leadership and Strategy & Marketing
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Prashant Gupta
Co-Founder - Clickpost | Post purchase Intelligence Platform for Retailers | Hiring Senior folks in Product and AI
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Ankita Singh
Logistics Intelligence | Saas Growth | ISB
Updates
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What if The Matrix wasn’t about saving humanity… but about saving brands from RTO's? That’s where Parth Convertkar comes in. Our AI Voice Agent. Parth is built to ensure successful deliveries: ✅ Confirms orders before they ship ✅ Solves delivery exceptions in minutes ✅ Unlocks freedom for teams to scale The Matrix showed us reality could be rewritten. Parth rewrites how businesses handle RTOs. Intelligent. Automated. Fast. #ClickPost #Parth
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Every delivery touchpoint can be a revenue moment. 💡 That’s what we do at ClickPost, helping retail & E-commerce brands drive loyalty, reduce returns, and create seamless post-purchase journeys with AI ✨ Catch Misbah Kurkikar, Juie Talavia & Lokendra Singh at Booth 11B at Retail Technology Conclave 2025 and explore how to turn logistics into a customer experience win. #Ecommerce #ClickPost #ReTechCon
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For your customers, it’s just one click! 🤷♂️ For you, it’s saved revenue, smoother delivery, and zero fake orders Parth, our AI Voice Agent, now confirms your orders: ✅ Confirms orders in seconds, no more fake orders slipping through. ✅ Nudges COD orders to become prepaid, over a call ✅ Address checks before shipping, fix changes before it’s too late. ✅ Reduced returns, reduced costs, increased trust, right from the start. Time saved for your team, trust gained from your customers. Smarter delivery starts before dispatch. #Parth #Availableforhire
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Day 2: If AI could talk at Shoptalk Fall 2025, it would’ve said: “I turn returns into revenue.” 🤖 At the ClickPost booth 📍, AI wasn’t theory: it was live, working, and wowing. We showed how it cuts WISMO chaos and leads to happier customers. We’re all about using AI in the post-purchase and returns experience. The energy on the floor? Geeta Bansal, Naman Vijay, and Lokesh Kumar brought full-on winning vibes 🔥 #ShoptalkFall2025 #ClickPost #AIReturns #Ecommerce
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Day 1 at Shoptalk Fall 2025 was full of excitement and energy 🔥 Setting up the booth reminded us of the small details that drive big outcomes: the right placement, the right connections, the right flow. That’s the same framework behind ClickPost: utilizing AI to simplify post-purchase and returns experience, so brands spend less time firefighting and more time driving customer loyalty. Of course, conversations with Samarth Sindhi and Niraj Gupta were a perfect close to an exciting Day 1. #ShoptalkFall2025 #ClickPost #Returns #Ecommerce
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Where’s the POD? Did the transporter confirm? Why is this payment delayed? Kapiva’s team was living that cycle every day. And then they flipped the script. With ClickPost B2B, they automated POD collection, simplified appointment deliveries, and built real-time visibility that everyone could trust. The Kapiva ops team went from chasing paperwork to driving growth. That’s what modern logistics leadership looks like. Rahul Kumar, Director of Operations at Kapiva, on ClickPost’s impact. Check the comment for the link 👇🏻
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Your customers deserve smooth returns. You deserve less chaos. Lucky for you, we do both 😃 We’re beyond excited to share that ClickPost will be at Location: 📍Shoptalk Fall in McCormick Place, Convention Center, Chicago Date: 🗓️ September 17th – 19th, 2025 🎉 Booth No: C25 Stop by our booth to meet our team and see how we’re helping top brands, ⚡ Personalize every post-purchase & returns journey with AI 🚚 Cut WISMO queries, boost engagement & repeat purchases 🔄 AI-driven upsells for first-time & high-value customers 📊 Analytics that turn returns data into growth We’d love to chat, swap ideas, and show you how we can make your returns experience memorable. See you at Shoptalk Fall 2025! ✨ Naman Vijay | Lokesh Kumar | Geeta Bansal #ShoptalkFall2025 #ClickPost #Returns #Ecommerce
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Big thank you to Moneycontrol and Aryaman Gupta for spotlighting how AI is reshaping logistics for the festive rush! 🙌 In the feature, our CEO & Co-founder Naman Vijay shared how ClickPost supported brands during the 2024 festive season: 🟢 30% cut in RTOs 🟢 25% fewer “Where Is My Order” inquiries 🟢 75% less time spent handling failed deliveries through NDR automation These results highlight the real power of AI in returns and delivery management - driving efficiency while elevating the customer experience. Link to the article in the first comment. #ClickPost #AIInLogistics #D2C #ReturnsManagement #WISMO #CustomerExperience
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We know the pain of missed deliveries, but with the ClickPost + LimeChat duo, that’s about to change. 🚚 With smarter tech, every delivery becomes a seamless experience: 🔑 Real-time tracking 💬 Instant customer communication 📦 Faster resolutions Together, we’re making logistics smarter, faster, and more reliable. 💪 #LogisticsInnovation #ClickPost #SmartTech #CustomerExperience #PartneringForSuccess
1 in 5 orders never reach customers. Missed calls, ignored SMSes… and boom — another RTO. That’s where ClickPost + LimeChat change the game. Every failed delivery turns into a quick WhatsApp chat where customers can: 📍 Update address 📅 Reschedule delivery ✅ Confirm availability The impact? ➡️ 15% fewer RTOs ➡️ 2x higher response rates ➡️ Most NDRs resolved in <2 hrs Lost orders → happy deliveries. That’s intelligent NDRs done right. 🙌 #NDR #RTO #D2CBrands #LimeChat #Clickpost