Luca Molinari

Operating Systems: Windows 2003/2008
Databases: Oracle 10g / 11g
SAP System versions: ECC 6.0 EHP 6, SAP BW 7.40 sp 6, SAP Solution Manager 7.0 EHP 1, SAP NetWeaver PI 7.3 (23 Server), SAP NetWeaver AS ABAP 7.31, SBOP BI PLATFORM 4.1

Activities:
• Helpdesk
• Transportation of Change Requests
• Charm Administration with Project release and Change Document
• Server Tuning
• Problem Solving on Application Servers
• Remote Services
• DB copy and Refresh BW and… Visualizza altro

Operating Systems: Windows 2003/2008
Databases: Oracle 10g / 11g
SAP System versions: ECC 6.0 EHP 6, SAP BW 7.40 sp 6, SAP Solution Manager 7.0 EHP 1, SAP NetWeaver PI 7.3 (23 Server), SAP NetWeaver AS ABAP 7.31, SBOP BI PLATFORM 4.1

Activities:
• Helpdesk
• Transportation of Change Requests
• Charm Administration with Project release and Change Document
• Server Tuning
• Problem Solving on Application Servers
• Remote Services
• DB copy and Refresh BW and ECC
• Support Package Stack Installation
• Kernel Upgrades
• Configuration/Administration of Scripts on Windows
• OS,SAP and Business Object User Management
• Backup and Restore trouble shooting with Legato
• Job Administration and trouble shooting
• Network I.P address and port configurations
• Mobile/Tablet Integration with ECC system
• SCOT and SOST Administration
• Generation, Translations and Maintenance of official Documentation of LAN and IP configuration/Firewall policies/Backup of SAP and OS/Software versions
• Deploy, Incident and Change Manager
• Use of Remedy Ticketing System
• BW Precalculation Server Administration
• SNC and Single Sign on with Kerberos
• Open Text administration with exchange of certificates
• Process Chain Administration
• Niping stability tests/trouble shooting
• RWD
• VMware/Windows server specifications
• IPv6/4 through Saprouter/Direct Access
• System Copy Refresh ECC
• Rebuild and SAT/STAD analysis
• EWA Checks
• HANA Sizing
• Implementation of local CCMS Monitoring with email notification
• Printer Server Administration/SPAD
• SAP GUI 7.20/7.30 Distribution Server
Meno dettagli

Operating Systems: Windows 2000/2003/2008 – Sun Solaris 10 – AIX 5.3 / 6.1 – HP 11.23 - Linux Suse 10/11
Databases: SQL Server 2003/2008 – Oracle 10g / 11g – Max DB – DB2 - Sybase
SAP System versions: ECC 6.0 w/o EHP, SAP Netweaver 2004s, SAP R/3, SAP BW, Enterprise Portal 7.0, SAP EHP 1 for SAP Solution Manager 7.0, SAP SOLUTION MANAGER 7.1, SAP R/3 Enterprise, SAP ERP Central Component 5.0, SAP NetWeaver PI 7.3 (87 Server)

Activities:
• Remote Administration of clients: 3F… Visualizza altro

Operating Systems: Windows 2000/2003/2008 – Sun Solaris 10 – AIX 5.3 / 6.1 – HP 11.23 - Linux Suse 10/11
Databases: SQL Server 2003/2008 – Oracle 10g / 11g – Max DB – DB2 - Sybase
SAP System versions: ECC 6.0 w/o EHP, SAP Netweaver 2004s, SAP R/3, SAP BW, Enterprise Portal 7.0, SAP EHP 1 for SAP Solution Manager 7.0, SAP SOLUTION MANAGER 7.1, SAP R/3 Enterprise, SAP ERP Central Component 5.0, SAP NetWeaver PI 7.3 (87 Server)

Activities:
• Remote Administration of clients: 3F Filippi, Agos Ducato, Alfagomma, Aquafil, Argor, Ars Arpel, Bianchi, Bisazza, Camst, Capigroup, Carpisa, Cattolica, Cir, Dada, Datacol, Emmelibri, Epiù Energia, Eredi Scabini, Forall, Gardenia, Ghigi, Giunti, Granarolo, Hsr, Hupac, Ilte, Informazioni Editoriali, Italia Logistica, Itas, Jcolors, Lea, MacDermid, Moby, Monini, Monrif, Pagani, Pandolfo, Precicast, Quality, Food, Redaelli, Sacchi, Safosa, Sassoli Group, Sea, Siae, Sisal, Sol, Stucchi, Tassullo, Techint, Unidelta, Valeo, Velp, Zanini.
• Helpdesk
• Transportation of Change Requests
• Server Tuning
• Problem Solving on Application Servers
• Remote Services
• DB copy and Refresh BW, ECC and CRM
• Support Package Stack Installation
• Kernel Upgrades of BW, EP, CRM & ECC Systems
• IDOC Configuration
• HA infrastructure testing and setup
• Configuration/Administration of Scripts on Windows / Unix
• Trouble Shooting on system dumps
• Rebuild and buffering of Tables
• Backup and Restore
• Upgrade of SAP system components
• EWA Administration
• Disaster Recovery Administration
• User Security Administration
• E.P. parameter maintenance with Visual Administrator
• Job Administration and trouble shooting
• Installation and Configuration of saprouters
• Opatch and MOpatch
• Generation and Maintenance of official Documentation of LAN and IP configuration/Firewall policies/Backup of SAP and OS/Software versions
Meno dettagli

Operating Systems: Linux Suse 11.2
Databases: Oracle 11g
SAP System versions: ECC 6.0 EHP 6, SAP Netweaver 7.3 AS JAVA (6 Server)

Activities:
• Remote Administration / On site Administration as Integration Manager for Roll Out
• Helpdesk
• Transportation of Change Requests
• Server Tuning
• Problem Solving on Application Servers
• DB copy and Refresh ECC
• Support Package Stack Installation
• MOPZ with Solution Manager 7.0 EHP1 SPS30
• IDOC… Visualizza altro

Operating Systems: Linux Suse 11.2
Databases: Oracle 11g
SAP System versions: ECC 6.0 EHP 6, SAP Netweaver 7.3 AS JAVA (6 Server)

Activities:
• Remote Administration / On site Administration as Integration Manager for Roll Out
• Helpdesk
• Transportation of Change Requests
• Server Tuning
• Problem Solving on Application Servers
• DB copy and Refresh ECC
• Support Package Stack Installation
• MOPZ with Solution Manager 7.0 EHP1 SPS30
• IDOC Configuration Support
• Configuration/Administration of Scripts on Linux
• Trouble Shooting on system dumps
• Update of SAP Solution Manager
• MOPZ configuration with technical usage
• Installation of LV Tool
• User Security Administration
• Job Administration and trouble shooting
• SCOT and SOST Administration for sending Emails
• Proposition of Dual System Landscape Maintenance
• GTS ERP Plug-in
• TECCOM
• Package assignment to transport route
• Changes to originality of an object
• Procedures for Retrofit and Roll-out
• Adobe Document Services configuration
• Generation of MS Power Point/GANTT and MS Project documentation
Meno dettagli

Operating Systems: Windows 2003/2008/2012
Databases: Oracle 10g / 11g
SAP System versions: ECC 6.0 EHP 4, SAP BW, SAP Solution Manager 7.0, SAP Solution Manager 7.1, , SAP NetWeaver PI 7.3 (14 Server)

Activities:
• Helpdesk
• Transportation of Change Requests
• Charm Administration with Project release and Change Document
• Server Tuning
• Problem Solving on Application Servers
• Remote Services
• DB copy and Refresh BW and ECC
• Support Package Stack… Visualizza altro

Operating Systems: Windows 2003/2008/2012
Databases: Oracle 10g / 11g
SAP System versions: ECC 6.0 EHP 4, SAP BW, SAP Solution Manager 7.0, SAP Solution Manager 7.1, , SAP NetWeaver PI 7.3 (14 Server)

Activities:
• Helpdesk
• Transportation of Change Requests
• Charm Administration with Project release and Change Document
• Server Tuning
• Problem Solving on Application Servers
• Remote Services
• DB copy and Refresh BW and ECC
• Support Package Stack Installation
• Kernel Upgrades
• Oracle Upgrade from 11.2.0.1 to 11.2.0.3
• Configuration/Administration of Scripts on Windows
• Trouble Shooting on system dumps
• OS and SAP User Management
• Initial Configuration of PI 7.3 landscape
• Upgrade of SAP Solution Manager
• Backup and Restore trouble shooting with Legato/Tivoli clients
• Upgrade of SAP system BI components
• Business Connector administration
• Job Administration and trouble shooting
• Network I.P address and port configurations
• Mobile Integration with ECC system
• Opatch and MOpatch
• SCOT and SOST Administration for sending Emails
• Generation, Translations and Maintenance of official Documentation of LAN and IP configuration/Firewall policies/Backup of SAP and OS/Software versions
• Deploy, Incident and Change Manager
• Use of internal Ticketing System developed by Bracco
Meno dettagli

Operating Systems: Windows 2000/2003/2008 AIX 5.3
Databases: SQL Server 2003/2008 – Oracle 10g / 11g – Max DB
SAP System versions: ECC 6.0 w/o EHP, SAP Netweaver 2004s, SAP BW, Enterprise Portal, SAP EHP 1 for SAP Solution Manager 7.0, SAP R/3 Enterprise, SAP ERP Central Component 5.0 (54 Server)

Activities:
• Remote Administration of clients: Briscos, Air New Zealand, Frucor, Tourism, Rio Tinto, Dampler Salt, and others
• Helpdesk
• Transportation of Change… Visualizza altro

Operating Systems: Windows 2000/2003/2008 AIX 5.3
Databases: SQL Server 2003/2008 – Oracle 10g / 11g – Max DB
SAP System versions: ECC 6.0 w/o EHP, SAP Netweaver 2004s, SAP BW, Enterprise Portal, SAP EHP 1 for SAP Solution Manager 7.0, SAP R/3 Enterprise, SAP ERP Central Component 5.0 (54 Server)

Activities:
• Remote Administration of clients: Briscos, Air New Zealand, Frucor, Tourism, Rio Tinto, Dampler Salt, and others
• Helpdesk
• Transportation of Change Requests
• Server Tuning
• Problem Solving on Application Servers
• Remote Services
• DB copy and Refresh ECC
• Support Package Stack Installation
• Kernel Upgrades
• Configuration/Administration of Scripts on Windows / Unix
• Trouble Shooting on system dumps
• OS User Management
• Upgrade of SAP Solution Managers
• Implementation of CTS ++
• System Upgrades with Sapephi
• User Security Administration
• Oracle Upgrade 11g
• Job Administration and trouble shooting
• Opatch and MOpatch
• SCOT and SOST Administration for sending Emails
• Generation and Maintenance of official Documentation of LAN and IP configuration/Firewall policies/Backup of SAP and OS/Software versions
• Project Frucor: Upgrade of all systems to Windows 2008 and SQL Server 2008 with a SAP EHP 1 installation. The Frucor group was split into 2 different companies and needing a hardware and software separation)
• SQL Server 2008 database compression with up to 70% succession rate
• Realtech Transport Manager Installation and configuration
• Configuration of SQL Server 2008 Backup
• Backup and Restore of SQL Server 2008
Meno dettagli

Operating Systems: Windows 2000/2003/2008 – Sun Solaris 10 – AIX 5.3 / 6.1 – HP 11.23 - Linux Suse 10/11
Databases: SQL Server 2003/2008 – Oracle 10g / 11g – Max DB
SAP System versions: ECC 6.0 w/o EHP, SAP Netweaver 2004s, SAP R/3, SAP BW, Enterprise Portal 7.0, SAP EHP 1 for SAP Solution Manager 7.0, SAP SOLUTION MANAGER 7.1, SAP R/3 Enterprise, SAP ERP Central Component 5.0, SAP NetWeaver PI 7.3 (103 Servers)

Activities:
• Remote Administration of clients: Prenatal, Boscolo… Visualizza altro

Operating Systems: Windows 2000/2003/2008 – Sun Solaris 10 – AIX 5.3 / 6.1 – HP 11.23 - Linux Suse 10/11
Databases: SQL Server 2003/2008 – Oracle 10g / 11g – Max DB
SAP System versions: ECC 6.0 w/o EHP, SAP Netweaver 2004s, SAP R/3, SAP BW, Enterprise Portal 7.0, SAP EHP 1 for SAP Solution Manager 7.0, SAP SOLUTION MANAGER 7.1, SAP R/3 Enterprise, SAP ERP Central Component 5.0, SAP NetWeaver PI 7.3 (103 Servers)

Activities:
• Remote Administration of clients: Prenatal, Boscolo Tour, Boscolo Hotel, Ferretti, IBS, Autogrill, Acqua Minerale San Benedetto, Porto Torres, Piovan, Maflow, Conforti, CFGomme, Arthis, Merloni, EON.
• Helpdesk
• Transportation of Change Requests
• Server Tuning
• Problem Solving on Application Servers
• Remote Services
• DB copy and Refresh BW, ECC and CRM
• Support Package Stack Installation
• Kernel Upgrades of BW, EP, CRM & ECC Systems
• IDOC Configuration
• HA infrastructure testing and setup
• Configuration/Administration of Scripts on Windows / Unix
• Trouble Shooting on system dumps
• OS & FTP User Management
• Rebuild and buffering of Tables
• Installation of PI 7.3 and configuration
• Installation of SAP Solution Manager 7.1 and 7.0
• Upgrade of SAP Solution Managers
• MOPZ configuration
• Implementation of CTS ++
• Backup and Restore trouble shooting with Legato/Tivoli clients
• System Upgrades with SUM 1.0, Sapephi, SAPup
• Upgrade of SAP system components of HR and BI
• EWA Administration
• Disaster Recovery Administration
• User Security Administration
• Oracle Upgrade 11g


Meno dettagli

Operating Systems: AIX 5.3
Databases: Oracle 10g
SAP System versions: ERP 2005, CRM 5.0 , SAP BW 7.0, Enterprise Portal 7.0 (70 Server)

Activities:
• Helpdesk
• Transportation of Change Requests
• Server Tuning
• Problem Solving on Application Servers
• Remote Services
• DB copy and Refresh ECC, CRM, BW
• Support Package Stack Installation
• Kernel Upgrades
• Configuration/Administration of Scripts on AIX
• Trouble Shooting on system dumps
• OS… Visualizza altro

Operating Systems: AIX 5.3
Databases: Oracle 10g
SAP System versions: ERP 2005, CRM 5.0 , SAP BW 7.0, Enterprise Portal 7.0 (70 Server)

Activities:
• Helpdesk
• Transportation of Change Requests
• Server Tuning
• Problem Solving on Application Servers
• Remote Services
• DB copy and Refresh ECC, CRM, BW
• Support Package Stack Installation
• Kernel Upgrades
• Configuration/Administration of Scripts on AIX
• Trouble Shooting on system dumps
• OS and SAP User Management
• Job Administration and trouble shooting
• Opatch and MOpatch
• SCOT and SOST Administration for sending Emails
• Generation and Maintenance of official Documentation of LAN and IP configuration/Firewall policies/Backup of SAP and OS/Software versions
• IDOC Configuration
• High Availability testing and setup
• HCMP scripting
• Oracle Trouble Shooting
• User Administration
• Single Sign on Maintenance
Meno dettagli

Operating Systems: AIX 5.3
Databases: DB2
SAP System versions: ECC 4.6C, ECC6 (3 Server)

Activities:
• Upgrade from ECC 4.6C to ECC 6.0
• Unicode Conversion with code page trouble shooting

Operating Systems: Windows Server 2003
Databases: Oracle 10g
SAP System versions: ECC 5, CRM 2007, SAP BW (43 Server)

Activities:
• Help Desk
• Maintenance on users, roles and profiles
• Daily system checks

Operating Systems: HP/ Windows Server 2003
Databases: Oracle 10g
SAP System versions: ECC 5, CRM 2007, SAP BW (48 Server)

Activities:
• Help Desk
• Maintenance on users, roles and profiles
• Daily system checks
• IDoc Administration
• Job Administration

Operating Systems: Windows Server 2003
Databases: Oracle 10g
SAP System versions: ECC 5 (7 Server)

Activities:
• Post-Upgrade Activities

Operating Systems: Windows Server 2003
Databases: Oracle 10g
SAP System versions: ECC 5/4.6C, CRM 4.0, XI, Solution Manager (17 Server)

Activities:
• Help Desk
• Maintenance on users, roles and profiles
• Daily system checks
• IDoc Administration
• Job Administration
• Backup Scheduling from Scheduled Tasks
• IPC
• Installation of Repository Servers
• Installation of CRM 4.0 Landscape
• Mobile Component Installation

• Customer-focused approach to delivering SAP Solutions.
• Overall accountability for defining SAP services, ensuring services meet the business need and are delivered in accordance with agreed business requirements, and managing the service lifecycle.
• Providing value to the customer and also on the customer relationship.
• Structuring IT-related activities and the interactions of IT technical personnel with customers and clients.
• Meeting the technological changes and advances… Visualizza altro

• Customer-focused approach to delivering SAP Solutions.
• Overall accountability for defining SAP services, ensuring services meet the business need and are delivered in accordance with agreed business requirements, and managing the service lifecycle.
• Providing value to the customer and also on the customer relationship.
• Structuring IT-related activities and the interactions of IT technical personnel with customers and clients.
• Meeting the technological changes and advances of the Client.
• SLA/OLA
• HANA for BW
• HANA Multi-tenant on Suite solutions Meno dettagli

SAP Replatform (Hardware Change) Project
On going Basis Service Support