HelloPrint

Van 300 naar 120 fte met AI – en HelloPrint groeit onverminderd door Het Rotterdamse printplatform HelloPrint van Hans Scheffer zet kunstmatige intelligentie grootschalig in. Dat verandert niet alleen processen, maar het hele bedrijf: van 300 naar 120 fte in drie jaar tijd, terwijl de groei aanhoudt. Neem customer support: waar medewerkers eerst 80 chats per dag afhandelden, begeleiden ze nu slimme AI agents die het meeste klantcontact zelfstandig afhandelen. De menselijke rol is getransformeerd, bijvoorbeeld die van Quinten M.G. Bauwens, van support agent naar AI supervisor. 'De complexere problemen worden aan ons overgedragen en dat maakt het werk van de medewerkers een stuk leuker.' Als je 'vroeger' een nieuw land inging, was de inhoud van de website een klus waar je toch lokale mensen op zette, legt ceo en oprichter Scheffer uit. Plus een e-commercemanager, een pricing specialist en iemand die de contacten onderhield met de bedrijven die het drukwerk verrichten. Scheffer: 'Zo zijn we de grootste Europese landen ingegaan. Maar doordat we nu de klantenservice en de lokalisatie van content automatiseren, kunnen we nu ook dertien kleinere landen in. Als je Denemarken klein kunt noemen.' https://lnkd.in/gFZU9kir

The devastating effects of the Valencian Dana are hardly to describe. People lost homes, belongings, loved ones and hopes, and our thoughts and prayers are with everyone affected by it. The people of Valencia need all the support possible during these challenging times. We’re there for the community and everyone impacted, to provide shelter, food, support or care. Or whatever is needed. For those who wish to help, please consider donating to local organizations dedicated to rescue efforts and providing aid to those in need. For those who need help, do not hesitate to reach out directly. We’re there to help, any time, any moment. ❤️ Update: if you want to donate, there are many great initiatives. The most coordinated initiative is: https://lnkd.in/e7uCXd6u

📦 Masterclass Packaging & Labelling (PPWR) On November 21st, HelloPrint, in collaboration with Optimum Group™, is hosting an event focused on the Packaging and Packaging Waste Regulation (PPWR). This masterclass offers the opportunity to gain insights into both the theoretical and practical aspects of this regulation, helping you to navigate through compliance and implement sustainable packaging solutions. Join us at our HQ in Rotterdam and get up to speed, while connecting with like-minded professionals. 👇 Sign-up link shared in the comments and for questions reach out to Isabelle de Wolf.

To kick off this Monday in the right way: We are proud to announce our partnership with War Child Nederland. 🎄 Make this Christmas season count by giving gifts that truly make a difference. We’re excited to announce our collaboration with War Child, offering personalized Christmas gift boxes that not only delight the ones who'll receive it but also bring hope and support to children affected by conflict. For every purchase made through Merch by HelloPrint, 10% of the revenue will be donated to War Child. Your contribution will help to: 🤸♀️ Create safe spaces where children can learn and play. 🧠 Provide psychological support to help children recover from trauma. 🙌 Offer protection and care, giving children a chance at a safer and brighter future. This partnership is a way to give back, ensuring that this year's holiday gifts have a meaningful impact. Your purchase will play a role in changing the lives of children in conflict zones—one gift box at a time.🌟 #WarChild #MerchByHelloPrint #MakeAnImpact #ChristmasGifts #CorporateGifting #GiveBack

🌍 It's World Cleanup Day! We understand the challenges that come with waste in the printing industry, from material usage to single-use items. That’s why we’re constantly looking for ways to reduce our environmental footprint. One way to do this is by offering more sustainable products. Did you know that reusable bottles can significantly reduce environmental impact compared to single-use bottles? While single-use items consume more energy in production and generate massive waste, reusable bottles—especially those made from recycled or bio-sourced materials—help reduce both plastic pollution and carbon emissions in the long run. At HelloPrint, we now offer a wide range of water bottles made from recycled, renewable, and bio-sourced materials to help you make more conscious choices. Looking for a product with a story? Check out the Ocean Bottle, made from recycled materials. Their mission is to fund the collection of ocean-bound plastic for every bottle sold. Currently, we have an initiative running where we donate 5% for each item sold to The Ocean Cleanup. Oh, and by the way… this #WorldCleanupDay, our HelloPrint team is contributing to a cleaner planet by joining forces with Zwerfie Rotterdam to clean up the Port! #Sustainability #OceanCleanup #PrintResponsibly #HelloPrint #Rotterdam