Manager for IT Service Management | Continuous IT Service Improvement (COBIT, ITIL, ISO20000)
Setor
Technology / Software / Internet
Sobre
- Over 12 years of experience in Information Technology; Rated as IBM top contributor for 9 consecutive years;
- Experience in directing multi-cultural teams across business units in different countries;
Led teams to delivery high quality process improvements to IT Services positively impacting Client Satisfaction and Business Financial objectives;
Experience in reporting business results to Clients and Internal Senior Executives;
Strong Communication Skill to ensure team motivation and engagement to deliver business objectives.
* Speak Fluent English
Manager for IT Service Management | Continuous IT Service Improvement (COBIT, ITIL, ISO20000)
Setor
Technology / Software / Internet
Sobre
- Over 12 years of experience in Information Technology; Rated as IBM top contributor for 9 consecutive years;
- Experience in directing multi-cultural teams across business units in different countries;
Led teams to delivery high quality process improvements to IT Services positively impacting Client Satisfaction and Business Financial objectives;
Experience in reporting business results to Clients and Internal Senior Executives;
Strong Communication Skill to ensure team motivation and engagement to deliver business objectives.
* Speak Fluent English