Personal Information
Organização/Local de trabalho
London, United Kingdom United Kingdom
Cargo
Head of Service Design at Government Digital Service
Setor
Government / Military
Site
www.martinjordan.de
Sobre
An inspiring, confident and motivated design lead with 9 years professional experience, instrumental at all stages from service design to delivery. Communicates confidently and efficiently at all levels and uses initiative to meet the highest standards. Believes in inclusive leadership and thrives in situations where can encourage and be encouraged by peers. Always striving to go the extra mile to achieve the set goal, not afraid of challenging the status quo. Eager to learn by creating while working with multidisciplinary teams in a prototype-friendly working environment and close collaboration with stakeholders. Seeking new challenges and opportunity to define, develop and promote servi...
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service design
jobs-to-be-done
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design thinking
service innovation
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services
product design
internet of things
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berlin
user-centered design
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innovation
user needs
job story
experience
machines
university
teaching
apps
lean
value creation
marketing
tools
methods and theories
products and services
customer development
research
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frameworks
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product management
agile
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development
product development
value
user research
strategy
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qualitative research
insights
interview
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customer insights
interviews
service experience
prototype
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hardware
technology
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Apresentações
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Manuel Funk
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Power by Jeffrey Pfeffer - Key Takeaways
LinkedIn Riches
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UK Government Digital Service
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PolicyLab Change Cards
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Open Innovation in der öffentlichen Verwaltung
Frank Piller
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Customer Driven Innovation
SVPMA
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10 things I wish I knew when I was 22.
Tony Clement
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20 Stress-Free Ways to Declutter Your Home
Barrie Davenport
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15 Business Inspiration Quotes from Mad Men
Jim MacLeod
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Berlin JTBD Meetup, March 24 2015 – On JTBD Interviews
Tor Bollingmo
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Things I will tell my kids if they become entrepreneurs
Laurent Haug
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Royal Alberta Museum - Cynefin Framework and Polarity Management Workshop
Angie Tarasoff
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Business Ecosystem Design
Jan Schmiedgen
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Integrate everything - know everything
Markus Andrezak
•
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Präsentation (Web)fontday 2014 – Über die Gestaltung von E-Books
Andrea Nienhaus
•
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5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
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Jobs-to-be-done, a goal-driven solution framework
Clément Génin
•
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Spark the Change - Revealing the Self: Passion, Impact and Delight
Olaf Lewitz
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Rethink Airport - Brand Experience im komplexen System
Hendrik Sommerfeldt
•
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Citizen Experience Design, UX Lisbon
Jess McMullin
•
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What is Means to be Strategic and Create Value (UX Strat Summit, SF 2014)
Nathan Shedroff
•
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Midwest UX '12: Mapping the Experience
Chris Risdon
•
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designing branded enterprise experiences
Erik Roscam Abbing
•
Há 11 anos
Optimizing Organization Frameworks for Applied Design
Lynn Teo
•
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Event Experience Design - Human Interactions at Conferences
Claudia Brückner
•
Há 11 anos
Tutorial Business Model Kit - by @boardofinno
Board of Innovation
•
Há 12 anos
The Little Book of IDEO: Values
Tim Brown
•
Há 11 anos
Prototyping
Mauro Rego
•
Há 11 anos
Scrum Day 2013 - Co-Innovation and Intrapreneurship
Tobias Schimmer
•
Há 12 anos
Personal Information
Organização/Local de trabalho
London, United Kingdom United Kingdom
Cargo
Head of Service Design at Government Digital Service
Setor
Government / Military
Site
www.martinjordan.de
Sobre
An inspiring, confident and motivated design lead with 9 years professional experience, instrumental at all stages from service design to delivery. Communicates confidently and efficiently at all levels and uses initiative to meet the highest standards. Believes in inclusive leadership and thrives in situations where can encourage and be encouraged by peers. Always striving to go the extra mile to achieve the set goal, not afraid of challenging the status quo. Eager to learn by creating while working with multidisciplinary teams in a prototype-friendly working environment and close collaboration with stakeholders. Seeking new challenges and opportunity to define, develop and promote servi...
Marcadores
service design
jobs-to-be-done
design
jtbd
design thinking
service innovation
user experience
services
product design
internet of things
iot
berlin
user-centered design
jobs
innovation
user needs
job story
experience
machines
university
teaching
apps
lean
value creation
marketing
tools
methods and theories
products and services
customer development
research
customer jobs
customer experience
workshop
frameworks
customer service
privacy
brand utility
inspiration
global service jam
sense
ethics
scenario
cognitive
ux design
government
methods
citizen
security
big data
tool
brand service
data
utility
brand communication
teaching resources
input
process
methodologies
citizen experience
service
digital transformation
ux
product owner
product management
agile
lean ux
development
product development
value
user research
strategy
context
market research
qualitative research
insights
interview
needs
customer insights
interviews
service experience
prototype
persona
cognition
hardware
technology
conference
students
course
class
resources
sxc15
value proposition
business design
objects
touchpoints
smart city
smart home
connected devices
Ver mais