Career focused on Customer Experience, specialized in Business Management and Digital Products. More than 12 years of experience in digital business, working for major brazilian market players, always focused on increasing revenue and efficiency. Specialist in repositioning products, companies operations diagnosis and complete restructurings of products line (revenue, processes and structure). Master degree in Advertising and Marketing and Management of Business Communications, postgraduate degree in Business Administration by FGV.
Career focused on Customer Experience, specialized in Business Management and Digital Products. More than 12 years of experience in digital business, working for major brazilian market players, always focused on increasing revenue and efficiency. Specialist in repositioning products, companies operations diagnosis and complete restructurings of products line (revenue, processes and structure). Master degree in Advertising and Marketing and Management of Business Communications, postgraduate degree in Business Administration by FGV.