SimpleWorks’ cover photo
SimpleWorks

SimpleWorks

Technology, Information and Internet

SINGAPORE, Singapore 16,133 followers

Simple Is Powerful

About us

Headquartered in Singapore, SimpleWorks Group operates through two key companies - SimpleWorks Business Solutions Pte Ltd and SimpleWorks Solutions Pvt Ltd, based in Nagpur, India. An ISO 27001:2013 & ISO 9001:2015 certified organization, SimpleWorks excels in delivering robust CRM and AI-based solutions specifically designed to serve the needs of mid-sized to large enterprises spanning the Asia Pacific, Middle East, and North Africa. Our unique Omnichannel CX platform is trusted by marquee clients across APAC and MENA regions. This reflects our ability to consistently outperform larger competitors with our comprehensive product suite and customer-centric innovative solutions. SimpleWorks' recognition in Forrester's CRM Landscape Reports in 2021, 2022, and 2023 as one of the leading global CRMs is a testament to our excellence. Our clientele comprises numerous large insurance and banking organizations in Asia, for whom we have delivered swift and scalable solutions for lead management, contact center automation, digital marketing, mobile agent apps, insurance dashboards, AI-based chatbots, AI-based claims processing, and AI-based predictive analytics. Our dynamic team, boasting experience in over 350 CRM projects, further solidifies our market position. Our core SimpleCRM Solution consists of the following components: Omnichannel Sales Automation Omnichannel Support Automation Marketing Automation Customer-360, Branch-360, RM-360 GPT Powered Sales Coach GPT Powered Knowledge Bot (R-YaBot) GPT Assist for Customer Servicing Digital Account Opening Solution (Mobile App & Bot) AI-Based Predictive Analytics Sales & Service Mobile Apps

Website
https://www.simple.works
Industry
Technology, Information and Internet
Company size
51-200 employees
Headquarters
SINGAPORE, Singapore
Type
Privately Held
Founded
2014
Specialties
CRM, Chatbot, Virtual Agent, Artificial Intellicence, Machine Learning, Customer360, eKYC, Digital Onboarding, Digital Marketing, Sales CRM, Customer Support CRM, Generative AI, and LLM

Locations

  • Primary

    80 Robinson Road #15-02

    SINGAPORE, Singapore 068898, SG

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  • 10/4, STPI, IT Park

    Gayatri Nagar, Near V.N.I.T. College

    Nagpur, Maharastra 440022, IN

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  • Colombo Cooperative, # 365 Galle Rd

    Colombo 3

    Colombo, Colombo 3, LK

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