Torn between aggressive recovery targets & the RBI's demand for empathy? You're not alone. This is the core conflict where legacy collection methods fail, turning a recovery process into a business-wide liability. Chasing ghosts, alienating customers, and using incomplete data isn't a strategy—it's a recipe for failure. But what if you could achieve both? Our latest article reveals how an intelligent, automated approach doesn't just recover dues, but preserves the customer relationships you worked so hard to build. Ready to transform your collections strategy? Connect with us at sales@simple.works #BankingIndia #FinanceLeaders #CreditRisk #NPA #Compliance #CustomerRetention #SimpleWorks
SimpleWorks
Technology, Information and Internet
SINGAPORE, Singapore 16,133 followers
Simple Is Powerful
About us
Headquartered in Singapore, SimpleWorks Group operates through two key companies - SimpleWorks Business Solutions Pte Ltd and SimpleWorks Solutions Pvt Ltd, based in Nagpur, India. An ISO 27001:2013 & ISO 9001:2015 certified organization, SimpleWorks excels in delivering robust CRM and AI-based solutions specifically designed to serve the needs of mid-sized to large enterprises spanning the Asia Pacific, Middle East, and North Africa. Our unique Omnichannel CX platform is trusted by marquee clients across APAC and MENA regions. This reflects our ability to consistently outperform larger competitors with our comprehensive product suite and customer-centric innovative solutions. SimpleWorks' recognition in Forrester's CRM Landscape Reports in 2021, 2022, and 2023 as one of the leading global CRMs is a testament to our excellence. Our clientele comprises numerous large insurance and banking organizations in Asia, for whom we have delivered swift and scalable solutions for lead management, contact center automation, digital marketing, mobile agent apps, insurance dashboards, AI-based chatbots, AI-based claims processing, and AI-based predictive analytics. Our dynamic team, boasting experience in over 350 CRM projects, further solidifies our market position. Our core SimpleCRM Solution consists of the following components: Omnichannel Sales Automation Omnichannel Support Automation Marketing Automation Customer-360, Branch-360, RM-360 GPT Powered Sales Coach GPT Powered Knowledge Bot (R-YaBot) GPT Assist for Customer Servicing Digital Account Opening Solution (Mobile App & Bot) AI-Based Predictive Analytics Sales & Service Mobile Apps
- Website
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https://www.simple.works
External link for SimpleWorks
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- SINGAPORE, Singapore
- Type
- Privately Held
- Founded
- 2014
- Specialties
- CRM, Chatbot, Virtual Agent, Artificial Intellicence, Machine Learning, Customer360, eKYC, Digital Onboarding, Digital Marketing, Sales CRM, Customer Support CRM, Generative AI, and LLM
Locations
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Primary
80 Robinson Road #15-02
SINGAPORE, Singapore 068898, SG
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10/4, STPI, IT Park
Gayatri Nagar, Near V.N.I.T. College
Nagpur, Maharastra 440022, IN
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Colombo Cooperative, # 365 Galle Rd
Colombo 3
Colombo, Colombo 3, LK
Employees at SimpleWorks
Updates
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This Friday in Delhi: Let's talk AI, CX, and Compliance. SimpleWorks, the leading Enterprise CRM for banking and financial services, is heading to the India Customer Experience Summit & Awards 2025! Meet our leaders, Amit Khanzode and Navneet Kohli, and discover how our Agentic AI helps enterprises achieve faster resolutions and guaranteed compliance. 📅 29th August 2025 📍 Vivanta By Taj, New Delhi Let's connect and build the future of financial services together. Synnex® Group #SimpleWorks #IndiaCXSummit2025 #CustomerExperience #AI #Fintech #BFSI #CRM #NewDelhiEvents #Networking
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Chennai, You Were Electric! 🏆✨ We’ve Got Big News! We are over the moon to announce that SimpleWorks and the incredible team at Muthoot SULB have won the "Best IT Implementation of the Year" award at the NBFC Fintech Synergy Awards 2025 in Chennai! This isn't just a win for us; it’s a victory for collaboration! It celebrates the power of partnership in driving true digital transformation. Seeing our very own Anusha Konda, VP Delivery, and the brilliant Kalyan Chakravarthy, Head of Technology - Innovation & Digitalization at Muthoot SULB, accepting the award together on stage was a moment of immense pride. A massive thank you to our teams who poured their hearts and minds into this project. A special shout-out to [Konda Anusha, Mudassir Khan, Akshay Shriwas, Rathina Ganesh, Himanshu Khedkar, Nida Sheikh, Samiksha Dongre, Geethu, Kunal Khedkar, Bhushan Manusmare, Ritesh Dhawad, Saurabh Patil, Shubham Bawane, Nitish Suryawanshi, Harshali Barde, Balasubramanian Balakrishnan, Joan Marie Raffela Natarajan] for your incredible dedication and expertise. Your hard work is what turns vision into reality, and this award is a testament to your efforts! This achievement powerfully reaffirms our mission: to deliver a world-class CRM and CX platform with seamless implementation. We are passionate about empowering leaders in regulated industries to achieve faster resolutions and maintain unwavering compliance, and this win shows we're on the right path. This isn't just a win for us; it’s a victory for collaboration! It celebrates the power of partnership in driving true digital transformation. Seeing our very own Konda Anusha, VP Delivery, and the brilliant Kalyan Chakravarthy , Head of Technology - Innovation & Digitalization at Muthoot SULB, accepting the award together on stage was a moment of immense pride. #SimpleWorks #MuthootSULB #FintechAwards2025 #AwardWinning #DigitalTransformation #CRM #CX #CustomerExperience #BFSI #Compliance #ChennaiEvents #Teamwork #Collaboration
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Fantastic discussions at NBFC TOMORROW! It was a privilege to participate, especially with our Enterprise Sales Head – India, Amit Khanzode, contributing to a panel on the future of financial services. A key theme was the urgent need for NBFCs to shift from siloed, outdated systems to a unified digital platform to improve customer experience and de-risk operations. This is exactly why we at SimpleWorks built SimpleCRM. We provide a compliance-first, AI-powered CRM specifically designed for regulated industries like NBFCs. Our platform offers deployment flexibility (on-premise or cloud) and an affordable total cost of ownership, making true digital transformation accessible. Thank you to everyone we connected with. The future of NBFCs is unified, intelligent, and compliant. In frame: [ Amit Khanzode, Manvi Tiwari, Arnav Hardas, Harsh Kanojiya] #NBFC #DisruptiveTech #AIinFinance #RegTech #CRM #Fintech #SimpleWorks #CustomerExperience #LeadManagement
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SimpleWorks’ India Sales Head Amit Khanzode on how we are helping NBFCs stay competitive with our customer engagement solutions powered by AI Agents.
Visit the SimpleWorks pavilion at Banking Frontiers’ #NBFCsTomorrow 2025 – the premier knowledge forum for NBFCs! Date 21st August |Hotel Lalit -Mumbai ✅ Experience cutting-edge #Compliance and #AgenticAI solutions – future-ready innovations designed for NBFCs. Amit Khanzode Arnav Hardas Manvi Tiwari Harsh Kanojiya Manoj Agrawal Babu Nair Stalin Saldhana #NBFCsTomorrow #DNAAwards2025 #BankingFrontiers #BFSI #FIDC #Innovation #Fintech #NBFC #SimpleWorks #sadhan #FACE #CRM #TechnlogySoution #CIO #CTO #CDO
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SimpleWorks is coming to the NBFC's TOMORROW Conclave & DNA Awards 2025! We are excited to announce that SimpleWorks will be attending the NBFC's TOMORROW Conclave & DNA Awards 2025! Join us in Mumbai as we delve into the four transformative forces shaping the industry: Digitalization, Generative AI, Regulation, and Tighter Legal Frameworks. Our team will be at Booth C2 to connect and discuss how our simple, powerful solutions can drive your business forward. We invite you to meet our experts: Amit Khanzode, Enterprise Sales Director (India) Arnav Hardas, Regional Manager Sales Manvi Tiwari, Assistant Manager - Sales Harsh Kanojiya, Marketing Lead Event Details: 🗓️ Date: August 21, 2025 📍 Location: Hotel Lalit, Andheri East, Mumbai 📌 Booth: C2 Let's connect! To schedule a meeting with our team, please reach out to us at sales@simple.works or visit us at our booth.
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The real CX battle is between those who know their customers and those who don’t. Customer 360 is the secret weapon. 👉 Ready to redefine your customer experience? Connect with us at sales@simple.works to get started.
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💬 Most chatbots weren’t built for the BFSI industry. R-YaBot is. In banking, insurance, and financial services, customers expect 3-second responses, while regulators demand 100% compliance. Generic bots can’t keep up. 🔹 That’s why we built R-YaBot your AI-powered co-pilot that understands: 📄 KYC, Loans, Policies, Claims 🗣️ Hinglish, English, Regional Contexts 🛡️ RBI, IRDAI, and SEBI mandates ⚙️ Enterprise-grade integrations (OCR, Excel parsing, workflows) Whether you're serving 10 or 10,000 users, R-YaBot handles conversations, escalations, and audits without bottlenecks. 🚀 Ready to upgrade your customer experience and stay regulator-ready? 👉 Explore live use cases or book a 1:1 demo at www.simple.works #AIChatbot #BFSI #RBI #InsuranceTech #FintechInnovation #ComplianceFirst #SimpleWorks #RYaBot
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SimpleWorks reposted this
“Accenture is doomed.” Really? It’s become trendy to declare entire industries or professions dead—consulting, coding, search engines, even creativity. Lately, some have added CRM to that list, suggesting that Agentic AI makes traditional CRM obsolete. But just like with consulting, the reality is more nuanced. Yes, Agentic AI and GenAI will disrupt traditional models—automating diagnostics, process mapping, and blueprinting in consulting and CRM. But disruption is not demise. Accenture’s strength—and that of any enduring enterprise player—lies in its deep process expertise, scale, trust, and ability to drive change across global systems. Just as CRM is evolving into autonomous, context-aware, AI-powered customer orchestration, consulting is also shifting from static PowerPoint decks to real-time, AI-augmented transformation. Far from being “doomed,” firms like Accenture will likely lead the charge in helping enterprises adopt Agentic AI responsibly—managing not just the tech, but also the risk, compliance, and behavioral transformation it demands. And far from being dead, CRM is entering its most exciting phase yet—as a dynamic command center for proactive, AI-driven customer engagement, governed by trust, personalization, and real-time intelligence. Let’s move past the doomsaying. The real story is evolution in how we work, serve, and transform. #AgenticAI #EnterpriseAI #CRM #Consulting #DigitalTransformation #SimpleWorks #Accenture https://lnkd.in/dmhTnVZK
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SimpleWorks reposted this
Hi All, 🚀 We're Hiring: Project Manager – CRM Product 📍 Location: Mumbai/ Nagpur/ Chennai 🕐 Experience: 8+ Years Are you an experienced Project Manager with a strong background in CRM or SaaS products? Do you thrive on leading cross-functional teams, driving product roadmaps, and delivering high-quality releases? We’re looking for a dynamic professional to lead CRM product delivery from concept to execution — balancing customer expectations, technical quality, and stakeholder alignment. 🔹 What you'll do: Lead end-to-end CRM product development Join customer demo calls and translate needs into features Manage QA, release cycles, and documentation Drive collaboration across teams to deliver roadmap goals Coordinate integrations and customizations Ensure quality, stability, and continuous product improvement 🔹 What you’ll need: 8+ years in CRM/SaaS project or product management Strong knowledge of Agile, QA, GitHub, Jira Great communication, planning, and team leadership skills 📩 If you’re ready to make an impact, apply now on snehal.wadikhaye@simple.works or refer someone who’d be a great fit. #ProjectManager #CRMCareers #NagpurJobs #SaaSJobs #HiringNow #ProductManagement #AgileLeadership SimpleWorks