Office of the Chief Information Officer
The Office of the CIO leads strategic direction and execution of enterprise-wide IT services supporting the university’s education, research, outreach, and administrative missions. Oversees IT Infrastructure, Enterprise Services, Information Security, Educational Technology, and Campus IT Experience. Oversees the development and execution of the IT strategic plan, IT governance, managing enterprise systems, and fostering a culture of innovation, security, and service excellence.
Learn more about the MSU IT Executive Leadership Team or view the MSU IT organizational chart.
Office of the Assistant Chief Information Officer
In support of the efforts of the Office of the CIO, ACIO provides strategic leadership and operational oversight to ensure IT initiatives align with the university’s academic, administrative, and research priorities. Oversees IT governance frameworks, leads operational excellence programs, manages financial and resource allocation, and drives technology innovation and digital transformation.
Service areas include Administrative Business Services, Federated IT, Finance & Budget and Portfolio Services.
Federated IT
Building a Federated IT Partnership provides embedded, discipline-specific IT support to Colleges and Units. Working collaboratively, the partnership identifies the balance between unit expertise and enterprise solutions in support of the mission, vision, and values of the Unit, IT, and university. Service areas include Broad College of Business, College of Agriculture & Natural Resources, College of Law, College of Natural Science, College of Veterinary Medicine, Infrastructure Planning & Facilities, Intercollegiate Athletics, Office of Health Services, Student Life & Engagement, and University Advancement.
Administrative Business Services
Provides core administrative services that enhance departmental and campus service delivery including administration of the entire employee lifecycle, strategic oversight of all MSU IT assigned spaces, and administrative and clerical services for the IT organization. Service areas include facilities, Office of the CIO administrative support, and workforce & talent management.
Finance & Budget
Responsible for planning and analyzing MSU IT’s financial position and proposing strategic direction for resilience, growth, and sustainability. Supports and serves the ever-changing needs of Information Technology and the Michigan State University community by assisting with budget planning and forecasting, financial analysis, management audits, and process and procedure development using the guidance of Fiscal controls set by the University’s Controller’s Office, Office of Financial Planning and Budgets, and University Procurement and Logistics. Service areas include accounting, billing, budgeting, and inventory management.
Portfolio Services
Assists MSU IT effective management of resources ensuring the appropriate mix of service, products, and projects to execute MSU IT’s strategy. Service areas include service portfolio management, product portfolio management, project management, and business analysis.
Campus IT Experience
Provides essential IT tools and support services for a seamless university experience, including service desks, call centers, online support, and technology training. Ensures effective communication, change management, and comprehensive support, while maintaining IT support documentation and service catalog.
Service areas include communications & marketing, customer service centers, ID Office, MSU Tech Store, Service Management Office, technology training, and workstation management services.
Educational Technology
Enhances teaching and learning through environment design, educator and student development, and application portfolio maintenance. Includes classroom tech design and support, digital learning environment design, instructional technology, and training resources to support faculty and staff success.
Provides services to support the campus research enterprise through consulting engagements with researchers and administrators who request standard and non-standard Research Technology Services.
Service Areas include learning spaces, instructional technology & development, teaching & learning apps, research lab management systems, research administration systems, research computing and applications and research data.
Enterprise & Data Services
Supports the architecture, design, development, performance, and user testing for administrative systems, providing user-focused support for the data needs of all academic, administrative, research, and student units.
Service areas include administrative systems, application platforms, and development & data services.
Information Security
Enables the university mission by managing risks to information and information systems through a strategic university-wide security program. Information Security resources can be found at secureit.msu.edu.
Service areas include access management, cybersecurity, governance, risk, and compliance, incident response, and health information security.
Infrastructure and Technology
Ensures 24/7/365 operation of essential university services – network, compute and server hosting, data center facilities, and communications technologies to ensure a dependable IT infrastructure.
Service areas include data center services, network services, and systems infrastructure.










