Capita

Through our partnership with Salesforce, Capita is enhancing recruitment by leveraging Agentforce - an AI solution that automates candidate matching and engagement. With Agentforce, powered by Salesforce, we’re driving smarter, faster, and more effective hiring for businesses across industries 👇 #CreatingBetterOutcomes #GenAI #ArtificialIntelligence

We're committed to helping our people upskill, unlocking their value and potential. A key part of this commitment is our ongoing partnership with the Moving Ahead mentoring programme. This initiative champions talented individuals from under-represented backgrounds, helping them thrive and progress in both their careers and personal growth. Since joining the programme in 2018: 👩💼We began with Mission Gender Equity, building the pipeline and representation of women in leadership roles 🌈Expanded to Mission Include two years later, developing and supporting high potential individuals from underrepresented groups across all levels of the career pyramid. 🦸♂️🦸♀️446 colleagues have experienced the transformative power of mentoring Hear more from Capita mentors and mentees in this video by Moving Ahead as they share their experience on how the programmes have made a real difference 👇 #CreatingBetter #EveryoneIsValued #AchieveTogether

We’re looking forward to the Future Gov Summit, which we are hosting in partnership with Civil Service World. The Summit is a forum for leaders across government, technology, and policy to explore how AI is already reshaping public service delivery and we're excited to hear from visionary leaders and industry pioneers from Transport for London, UK Ministry of Defence, Government Internal Audit Agency, Microsoft and more. Find out more 👇 #CreatingBetter #FutureGovSummit #AI

A key milestone for Capita Pension Solutions, connecting its first client to the pensions dashboards ecosystem. We're proud to continue to support the Pensions Dashboards Programme, helping drive better outcomes for pension scheme members 👇 #CreatingBetter #Pensions #Innovation

Here at Capita, we're experts in combining people, processes and technology to significantly improve delivery of complex government and business processes at scale. Advances in AI and generative AI provide an opportunity for a step change in how technology can augment and amplify people, just like Michael Jackson, who joined Capita a decade ago is now one of our AI Adoption Champions. Michael supports agents using Agent Suite, our gen AI tool designed to improve customer service by streamlining and enriching the experience of our own Capita agents, clients, and their customers👇 #AI #AchieveTogether #CreatingBetter

Ever wondered how artificial intelligence can foster inclusion in the workplace and education? Catch up on Capita Public Service's webinar, 'AI and Inclusion: Breaking Barriers in Work and Learning' to hear a panel of experts explore how AI is transforming the way we work and learn - breaking down barriers, fostering inclusion, and driving innovation across sectors. 🎤 Tiina Stephens MSc, CMgr, Director of Digital at Capita 🎤 Nimmi Patel, Head of Skills, Talent and Diversity at techUK 🎤 Justice Onwuka, Senior Workforce Development Consultant at Capita 🎤 Hector Minto, Director of Commercial Accessibility at Microsoft Watch the full webinar 👇 #AIforAccessibility #InclusiveTech #DigitalInclusion

"We've created a safe environment for people to innovate and to think big when it comes to gen AI." Adolfo Hernandez, CEO at Capita. Adolfo recently sat down with Euan Blair, CEO and Founder at Multiverse to talk about how we're delivering better outcomes for our customers. One of the many ways we're doing this is helping our people to upskill via our AI for Business Value apprenticeship programme in partnership with Multiverse 👇 #AIadoption #AI #CreatingBetter

Did you know our colleagues are using Microsoft Copilot and Copilot Agents to drive efficiency and deliver for clients, saving 9,000 hours per month across the business? At Capita we're committed to bringing together technology, people and processes to create better outcomes for our clients. Read more about how we're using Copilot Agents👇 #CreatingBetter #AgenticAI #Microsoft365Copilot #CopilotAgents #MSModernWorkUK

"At first, I wasn't sure who was going to pick it up but actually, we're seeing it's people from all over the company and I actually see those people who participate in both the academies and apprenticeships. They're delivering real value." Adolfo Hernandez, CEO at Capita. Adolfo recently sat down with Euan Blair, CEO and Founder at Multiverse to talk about the gap between having AI and actually using it to transform how we work. One of the many ways we're doing this here at Capita is with our AI for Business Value apprenticeship programme in partnership with Multiverse 👇 #AIadoption #AI #CreatingBetter

📢 Today, we're launching a new monthly Capita newsletter that rounds up the key stories, insights and moments we’ve shared over the past month.   This first issue includes interviews with our CEO Adolfo Hernandez to updates on how we are working with our technology partners in the generative and agentic AI space, plus much more.    Subscribe now to make sure you never miss key Capita updates!👇