The DDC Group is entering a new era. The global network of DDC brands is unifying into one global BPM powerhouse, focused on driving exceptional business outcomes with AI, data insights, advanced technology, and deep domain expertise. To learn more about our transformation, click here: https://hubs.ly/Q03cgn_k0
The DDC Group
Outsourcing and Offshoring Consulting
As a trusted, global BPM provider, DDC helps clients and partners achieve exceptional business outcomes.
About us
The DDC Group is a Business Process Management (BPM) company serving clients in the shipping and logistics, energy and utilities, banking and finance, retail and e-commerce, healthcare, and insurance industries. Through a combination of advanced technologies that leverage artificial intelligence, data and insights, and specialized domain expertise, The DDC Group partners with clients to help optimize business operations and achieve desired business outcomes. Learn more at https://www.theddcgroup.com/
- Website
-
http://www.theddcgroup.com
External link for The DDC Group
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- Worksop
- Type
- Privately Held
- Founded
- 1989
- Specialties
- Finance & Accounting Outsourcing, Freight Process Outsourcing, Shared Service Environments, Customer Lifecycle, IT Outsourcing, Intelligent Automated Processes, business process management, customer experience, contact center, business process innovation, and business transformation
Locations
-
Primary
The Data Solutions Centre
Manton Wood Enterprise Park
Worksop , S80 2RT, GB
-
4611 Plettner Lane
Suite 130
Evergreen, CO 80439, US
-
1507 Shaw Boulevard corner Princeton Street Sun Plaza Building
Floors 12&14
Mandaluyong, Metro Manilla 1500, PH
Employees at The DDC Group
Updates
-
We’re excited to share that The DDC Group has been named a finalist for Best BPO Partnership at the UK Customer Experience Awards 2025! This recognition is a testament to the incredible partnerships we’ve built—grounded in trust, shared goals, and a commitment to delivering agile solutions and meaningful results. Together, we’re helping create better experiences for our clients and their customers. Congratulations to all the fellow finalists! We’re looking forward to celebrating the great work happening across the industry. #UKCXA25 | Awards International
-
-
Behind every top-performing fleet is a foundation of clarity, consistency, and strong strategic partnerships. We are proud to support many of the carriers recognized this year, helping them navigate complexity and scale with confidence in a dynamic market. Congratulations to the Top 100 on this well-deserved recognition! 🔗 See the full list by Transport Topics: https://hubs.ly/Q03BX1py0
-
-
Legacy architectures weren’t built for connected workflows, real-time decisions, or AI at scale. Speed at the edge doesn't mean much if the core infrastructure can’t flex. Here’s how CIOs are rebuilding for adaptability → https://hubs.ly/Q03Bz5-h0
-
-
Meaningful, lasting change starts with supporting the communities where our people live and work. Through our DDC Cares initiative, we’re proud to share the completion of a new two-story school building at Libertad National High School in Palo, Leyte, Philippines. Led by our Co-Founder and Chairman of the Board, Jan Trevalyan, this project reflects our long-standing commitment to education. Each classroom is designed to inspire growth, learning, and opportunity for the next generation. 🔗 Learn more about this project here: https://hubs.ly/Q03By6YQ0 🌏 Or explore our global CSR efforts here: https://hubs.ly/Q03By2LG0
-
-
There’s no automating your way past this: As AI becomes embedded across freight operations, the real transformation is in talent. Data science isn’t just a capability; it’s becoming a core function. Bobby Russell of MyCarrier kicks off a critical conversation with Michael Campese of The DDC Group on what this shift means for LTL carriers. Watch the full episode → https://hubs.ly/Q03x64jr0
-
The DDC Group was thrilled to partner with Liberty Blume to bring high-speed thinking to this year’s London E-Prix. Together, we welcomed energy and utilities leaders at the VIP Electric Lounge for a day filled with innovation, collaboration, and a shared commitment to sustainable performance. The day sparked bold ideas and meaningful connections — from a thought-provoking Q&A with Formula E’s Alberto Longo & Julia Pallé to the electric energy of the race itself. Thank you to everyone who joined us, and congratulations to Nick Cassidy on a commanding win for Jaguar TCS Racing! Let’s keep accelerating toward a smarter, more sustainable future. #LondonEPrix #FormulaE #HighSpeedThinking
-
-
You can make a smart investment in your strategy. Here's how👇 https://hubs.ly/Q03yPPPK0 We know your time is valuable, so this year’s Supply Chain CX White Paper Survey is designed for maximum impact with minimal effort. In just a few focused minutes, you can share your real-world supply chain experience and contribute to a report built on relevant data, peer insights, and actionable benchmarks for today’s CX leaders. As a small thank-you, you’ll also be entered to win a $100 Amazon gift card.
-
-
⏳ Time’s almost up! The Customer Xperience Alliance 2025 Metaverse Hub closes July 30th—don’t miss your chance to explore The DDC Group’s interactive booth and tune into on-demand speaking sessions. Enter the CXA Hub 👉 https://hubs.ly/Q03xy2710
-
-
What if your biggest rollout risk isn’t technical? → https://hubs.ly/Q03yQSdt0 Rollout delays often trace back to misaligned teams, unclear communication, and underprepared systems. UK energy retailers leading the charge are closing these gaps before rollout pressure peaks. Read more to learn how.
-