Struggling with conflicting UX views in your tech project?

Encourage candid conversations to comprehend differing viewpoints and come to an agreement on user demands in order to resolve divergent UX viewpoints in your IT project. Prioritize evidence-based solutions when making decisions and use data from user research and testing as a guide. Establish a cooperative atmosphere where suggestions are welcomed and consensus-building is accomplished through iterative design and development.

Great summary on the essentials of UX design! Understanding these basics is crucial for creating intuitive and engaging user experiences.

Absolutely, understanding the fundamentals of UX design is crucial not only for creating great user experiences but also for effectively resolving conflicts that may arise during the design process.

During my work as a UX Designer at Nociw, a conflict arose over whether to design a feature-rich interface for power users or a simple, intuitive design for broader appeal. Leveraging my understanding of UX fundamentals, I conducted user testing and data analysis, which revealed a preference for simplicity. We streamlined the UI, focusing on clarity and ease of navigation. This change led to a 47% increase in user activity and content sharing. The experience taught me the importance of a user-centered approach and balancing different perspectives to enhance the overall user experience.

To develop UX design, it is important to involve an expert in this field. It is necessary to follow trends and new trends in this field and spread a unified approach and style to the entire product and all its parts, and if a solution is being developed, it should also be in a unified style.

Mettre en place au plus tôt des outils permettant une analyse aussi bien quantitative que qualitative des différents aspects du produits permettra une approche plus efficace de la démarche UX. Des données factuelles permettent de justifier les choix et offrent une approche plus pertinente lors des échanges avec les collaborateurs

In tech, such conflicts are common. For example, early Google Maps teams may have disagreed on how to prioritise information. Some may have favoured a clean, minimalistic interface, while others advocated for detailed, context-rich maps. The core of the conflict was differing views on whether users needed simplicity or more information. The resolution must have come from revisiting the UX fundamental - understanding the user journey. Ask - - What is the user's primary goal? - Which perspective best serves that goal? - How do different elements (UI, interaction, architecture) support or hinder the user journey? By focusing on these questions, you can align the team’s efforts with the project’s goals.

Resolving conflicting views on a UX project requires a systemic approach that us focused on choosing a specific view that aligns with the goals of the project and addresses the needs of the users. The team will need to revisit the project goals, facilitate open dialogue, consider the pros and cons for the conflicting views while at the heart of all these, the needs of the users must be a priority.

At our company, @BTR Beyond the Reality, identifying clear objectives is fundamental to the success of our projects. Defining precise goals allows us to align efforts, guide decisions, and measure results accurately. This ensures everyone is on the same page and facilitates overcoming challenges and maximizing benefits. Well-defined goals are the foundation for innovating and delivering solutions that meet and exceed our clients' expectations.

Identifying clear goals is key to aligning UX perspectives. Establishing these objectives helps guide decisions and ensures the project stays focused on fulfilling user needs.

Start by clearly defining your project goals. What problem are you solving? Who is your target audience? According to a study by the Nielsen Norman Group, aligning on clear objectives early on can improve project success rates by 50%. With shared goals, everyone can pull in the same direction, reducing conflicts and ensuring that the UX design serves its intended purpose.

Les divers OKRs et KPIs qui en découlent guident le choix de ces objectifs. Si vos objectifs différent des OKRs de l'entreprise, l'incompréhension au sein même des équipes en internes risquent de se faire ressentir

hen working on a UX design project, it's common for team members to have varying opinions and perspectives. To ensure that the project remains focused and aligned with its intended goals, it's essential to establish a clear framework for decision-making

User research is crucial for resolving UX conflicts. Gathering data on user behaviors and preferences helps ensure decisions are grounded in real user needs and experiences.

Dive deep into user research. Understanding your users' needs, behaviors, and pain points is crucial. Did you know that companies conducting regular user research see a 30% increase in customer satisfaction? Source your data from surveys, interviews, and usability tests. Tools like UserTesting and Hotjar provide insights that can bridge conflicting viewpoints by grounding decisions in real user feedback. Data doesn't lie, and when you present user-driven insights, it becomes easier to align the team on the best UX choices.

User research is a cornerstone of effective UX design, providing essential insights into the behaviors, preferences, and challenges of your target audience. This data-driven approach ensures that your design decisions are grounded in real user needs and contexts, which is particularly valuable when resolving conflicting UX opinions.

Any product requires expert evaluation of users. At each stage of product creation, it is important to receive user feedback. Also, the team's blurred view can be diluted with new ideas from interface users.

Muchas veces en la investigación con usuarios hay sesgos propios de los mismos, por eso es importante conocer más a profundidad a cada uno. Suelen ser sesgos por gustos personales, comportamientos de uso, apps que utilizan, relacionamiento con productos e incluso recuerdos. Al conocer estos factores es posible suprimir datos que no sean objetivos o que no influyan en el objetivo de nuestra investigación. En lo personal creo e insisto en la habilidad de la empatia para ir más allá de los datos visibles para ir a los datos ocultos.

At @BTR Beyond the Reality, we understand that stakeholders bring unique perspectives to UX, and to ensure project success, we engage them from the start, fostering continuous collaboration throughout the design process. This proactive approach aligns their visions with our UX strategy, preventing conflicts and delivering exceptional user experiences. We believe in open communication, constructive feedback, and leveraging advanced collaboration tools to ensure our solutions meet both business needs and user expectations. The result? Projects that are not only successful but also exceed everyone's expectations.

Involving stakeholders early in the design process is key. Their feedback, aligned with user research and project goals, helps create a UX that meets both user and business needs. Open communication and constructive input can prevent conflicts and refine the design effectively.

Engage your stakeholders early and often. Their input is invaluable, but it needs to be structured. Use methods like stakeholder interviews and surveys to gather their perspectives. According to the Project Management Institute, projects with strong stakeholder engagement are 20% more likely to be successful. Prioritize their needs and expectations but balance them with user research findings. This ensures that the design not only meets business goals but also delivers a seamless user experience.

Stakeholders play a crucial role in the UX design process, often bringing valuable insights shaped by business objectives and personal experiences. However, their perspectives can sometimes conflict with the user-centered approach of UX design. To effectively manage and align these differing views, it’s essential to engage stakeholders early and maintain open communication throughout the project.

I have faced a challenge when deciding whether to prioritize a public content-sharing feature or a local community focus. To resolve this, we adopted an iterative design process. We developed prototypes highlighting each approach and conducted user testing. The feedback indicated that users preferred the public content-sharing feature, as evidenced by increased engagement and content creation. By iterating on these insights, we refined the product, leading to a significant uptick in user activity. This experience underscored the value of iterative design and user feedback in making data-driven decisions and resolving conflicts effectively.

It is a very good approach to iterate on user testing. It is important to choose different areas for users so that the opinion is diverse and the feedback is complete.

Adopt an iterative design approach. Prototype, test, and refine continuously. Iteration helps to address conflicting views by allowing for gradual improvements and adjustments. A report by Forrester Research shows that iterative projects are 60% more likely to be successful than those that follow a rigid plan. Tools like Figma and Sketch facilitate rapid prototyping and feedback loops, ensuring that the final design is user-centric and well-rounded.

Il faut cependant savoir arrêter la phase de conception et passer à un livrable concret au bout d'un moment. Cela depend du marché sur lequel on se situe, mais bien souvent quand bien même le produit n'est pas encore parfait, une première version utilisable doit être livré pour satisfaire au client. Un décideur peut être désigner afin de choisir le bon moment de bascule, quand le prototype se révèle suffisamment satisfaisant (même si imparfait) pour etre lancé en prod. Cette 1ère version sera riche d'information pour améliorer le produit.