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Your client is resisting the case plan. How can you guide them towards progress in their support services?

When a client resists the case plan, it's crucial to build trust and offer clear, empathetic guidance to encourage their progress. Here are some strategies to help guide them:

  • Open a dialogue: Listen actively to understand their concerns and motivations.

  • Set small, achievable goals: Break the plan into manageable steps to avoid overwhelming them.

  • Provide consistent support: Regular check-ins and encouragement can reinforce their commitment.

What strategies have worked for you in similar situations? Share your thoughts.

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Social Work

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Your client is resisting the case plan. How can you guide them towards progress in their support services?

When a client resists the case plan, it's crucial to build trust and offer clear, empathetic guidance to encourage their progress. Here are some strategies to help guide them:

  • Open a dialogue: Listen actively to understand their concerns and motivations.

  • Set small, achievable goals: Break the plan into manageable steps to avoid overwhelming them.

  • Provide consistent support: Regular check-ins and encouragement can reinforce their commitment.

What strategies have worked for you in similar situations? Share your thoughts.

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3 answers
  • Contributor profile photo
    Contributor profile photo
    sebastian A

    Medical Social Worker at Narayana Health. Mentor & counsellor, content creator, Trainer

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    In the field of social work, many professionals face the challenge of encountering client resistance to a case plan throughout their careers. Resistance to a case plan is a common yet surmountable obstacle in social work practice. By fostering trust, encouraging collaboration, addressing concerns, and utilizing motivational techniques, social workers can guide clients from a place of resistance towards active participation in their support services. Remember, the goal is to implement a case plan and empower clients to take charge of their lives and move towards positive change. In the ever-evolving landscape of social work, it is this commitment to compassion and challenges into opportunities for growth and transformation

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  • Contributor profile photo
    Contributor profile photo
    MD Shamsul Alam Khan

    Business Development Manager @NWC education║ President at ABAM Foundation║ Working for Orphans and Underprivileged Children║ Impacting Lives, One Endeavor at a Time║ 44k⚡️++followers

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    When a client resists the case plan, start by actively listening to their concerns to uncover the root of their hesitation. Approach the situation with empathy, validating their feelings while reaffirming the shared goal of achieving progress. Use motivational interviewing techniques to explore their priorities and align the plan with their values and aspirations. Break down the plan into manageable steps and emphasize their strengths to build confidence. By fostering collaboration and showing adaptability, you can transform resistance into trust, ensuring the client feels supported and empowered to move forward.

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