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Last updated on Dec 18, 2024
  1. All
  2. Engineering
  3. Database Administration

You're navigating complex database structures with non-technical stakeholders. How can you earn their trust?

When working with complex databases, earning the trust of non-technical stakeholders hinges on your approach to communication and collaboration. Consider these strategies:

- Simplify concepts using analogies that relate to their experience or industry.

- Visualize data and workflows to make abstract concepts more concrete.

- Establish regular updates to show progress and demystify the process.

How do you foster understanding and trust with non-technical colleagues?

Database Administration Database Administration

Database Administration

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Last updated on Dec 18, 2024
  1. All
  2. Engineering
  3. Database Administration

You're navigating complex database structures with non-technical stakeholders. How can you earn their trust?

When working with complex databases, earning the trust of non-technical stakeholders hinges on your approach to communication and collaboration. Consider these strategies:

- Simplify concepts using analogies that relate to their experience or industry.

- Visualize data and workflows to make abstract concepts more concrete.

- Establish regular updates to show progress and demystify the process.

How do you foster understanding and trust with non-technical colleagues?

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Help others by sharing more (125 characters min.)
5 answers
  • Contributor profile photo
    Contributor profile photo
    Md Mominul Islam

    AGM,IT - S/W Development Lead | Project Mgmt | DBA | Data Engineering| MIS |Automation Consultancy | ERP Operations & Implementation | Trainer

    • Report contribution

    To earn non-technical stakeholders' trust: Simplify Communication: Use clear, jargon-free language and visual aids like diagrams. Focus on Outcomes: Relate database complexities to business goals and benefits. Be Transparent: Share challenges and progress honestly, with realistic timelines. Provide Regular Updates: Maintain consistent communication and highlight milestones. Demonstrate Expertise: Showcase solutions to past database challenges to build credibility. Listen Actively: Address their concerns and incorporate feedback into plans. Collaborate Proactively: Involve stakeholders in key decisions to foster ownership.

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    Suhas Patil 💎

    Technical Program Manager | Python| Robot Framework Automation using Python | Data Quality |GenAI | Ex Infosys | Ex Aarete | Ex LtiMindtree

    • Report contribution

    Building trust with non-technical stakeholders requires clarity and empathy: 1️⃣ Speak their language: Avoid jargon. Instead of “normalizing the database,” say, “organizing data for faster access.” 2️⃣ Use analogies: A database index is like a menu 📖—it helps you find items faster. 3️⃣ Show results: Highlight impact, like reducing report time from 10 mins to 10 secs ⏱. 4️⃣ Visualize insights: Use charts 📊 and dashboards to connect data to business goals. 5️⃣ Be transparent: Share challenges and solutions honestly. 6️⃣ Listen: Focus on their pain points like downtime or costs. Clear communication + real results = trust! 💡

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    Ricardo Chang

    Strategic Business Manager│Business Development │Sales & Commercial │ B2B & B2C │ Disruptive Innovator

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    Para ganarte la confianza de partes interesadas no técnicas al trabajar con estructuras de bases de datos complejas, puedes aplicar estrategias clave como: ✅ Simplificación del lenguaje → Explicar conceptos técnicos en términos accesibles y relevantes para su contexto. ✅ Visualización de datos → Usar gráficos y diagramas para ilustrar estructuras y relaciones de datos. ✅ Demostraciones prácticas → Mostrar ejemplos concretos de cómo la base de datos mejora procesos y decisiones. ✅ Transparencia en la gestión → Mantener comunicación clara sobre cambios, riesgos y beneficios. ✅ Enfoque en valor empresarial → Relacionar la tecnología con los objetivos estratégicos de la organización.

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    Alfredo Luis Torres Serrano

    Senior Full Stack .NET Guru Developer | 15+ Years | .NET (Core, Standard, Webforms, Winforms) | C# | VB | SQL | DevOps (Git, TFS, PowerShell) | Problem Solver

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    Just use natural languaje and navigate as if you are relating a history to a 6 years old kids As simple as possible This table talk to this other table through this field and you can obtain the data just asking for this field. Its more simple than the question. Can you explain a non teck stack holder a database star diagram? No right? As simple as possible its the better way, Why make things complicated?

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    Baljeet Singh

    Experienced Oracle Service Cloud (formerly RightNow) Senior Solution Architect | Cyber Security Expert | Certified MuleSoft Developer | Gen AI Certified | Scrum Master | Oracle B2B | Oracle Field Service Cloud Specialist

    • Report contribution

    Earning trust with non-technical stakeholders starts by translating complex database concepts into clear, relatable language. We focus on how database decisions impact business outcomes, avoiding jargon and emphasizing benefits like reliability and speed. Building transparency through regular updates and inviting feedback creates a collaborative environment. This approach fosters confidence, showing stakeholders that their needs are understood and prioritized, even in technically complex projects.

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