O que você faz se o seu projeto de UX enfrenta atrasos inesperados, mas você ainda precisa cumprir o prazo?

You need to assess the situation quickly. There is always something unexpected that is coming to every project but you need to understand every possibility that will help you manage in a better way the project you are leading. This is where you should quickly focus on the business needs and the users needs. When something comes out, you need to put the people first in every quick situation to take. If you have already begun the project, you should have already shared some important findings and documents concerning your work to your stakeholders. Having those information in their hands, they will need you to confirm that every date and task will be affected because of some delays that where out of the sight of the project manager.

- First, I'll identify the root cause of the delays and assess if any tasks can be expedited or simplified to save time. - Second, I'll communicate openly and transparently with stakeholders about the situation, outlining the revised timeline and any adjustments to the project scope if necessary. - I'll prioritize essential features and functionalities to deliver a quality product within the revised time frame.

Take a comprehensive look at the factors causing the delays. Identify any bottlenecks, challenges, or unforeseen circumstances that are impeding progress. Understanding the root cause of the delays is crucial for formulating an effective solution.

If your UX project encounters unexpected delays but you're still under pressure to meet the deadline, here are some steps you can take to mitigate the situation: Assess the Situation: First, analyze the reasons behind the delays. Identify any bottlenecks, challenges, or unforeseen circumstances that have contributed to the project falling behind schedule. Prioritize Tasks: Prioritize the remaining tasks based on their importance and impact on the overall project. Focus on completing critical components first to ensure essential functionalities are delivered on time.

Prioritize tasks, reevaluate scope for simplification, streamline processes, allocate resources strategically, communicate transparently with stakeholders, implement agile practices, leverage existing assets, and consider trade-offs between quality and time constraints.

Após avaliar a situação do projeto e identificar o que está impedindo sua evolução, é o momento de entender o quanto podemos contribuir para uma resolução. Procure ajuda do seu líder ou agil master para questões estratégicas e de alto impacto, mas caso esteja ao seu alcance, apresente possíveis soluções e aguarde por validações. Se você não é o responssável pelo atraso, pode colaborar, mas não se cobre por isso!

- Predict the worst and be prepared: Be realistic in project planning and foresee any potential delays or obstacles that could compromise the project so that we are mentally prepared to deal with them efficiently - Prioritize!: Restructure the timeline and prioritize tasks that would be more crucial to complete, and in quality - Divide and conquer: Delegate and work simultaneously, to reduce the time taken to complete tasks efficiently but all team members should be on the same page in terms of quality, consistency, and engagement - Keep the client in the loop: It is always ideal and better to keep the clients updated on the situation and workarounds so they know what to expect. Sometimes, they can be more understanding than you think.

Your plan will surely change after meeting some unexpected situations. Just like the COVID-19, everyone had to become flexible because it has brought a new way of living in the history of this earth. In every plan, there is always a creative way to reach most of the goals that were set up, according to the needs of the business and the clients. When you have conducted a primary research, you've already documented everything and shared your information to your stakeholders. Good! That's the initial plan. But then, when the unexpected has come, a new plan may lead you to only conduct a secondary research of what you have already gathered. And here, you need to include your stakeholders again during the decision-making.

Once you've identified the causes of the delays, revise your project plan accordingly. Evaluate timelines, resources, and dependencies to create a new, realistic timeline that accommodates the unexpected setbacks. Be flexible and willing to adapt your approach to ensure successful project completion within the revised timeframe.

O que é prioridade no seu projeto? Prazo de entrega? Recursos? Com isso em mente, você terá que reorganizar seu cronograma e projeto, adaptando as adversidades. Imprevistos acontecem, por isso é sempre importante manter tudo documentado para que as partes interessadas acompanhem as evolutivas do projeto.

This is where you can show that you master your work and that you are a collaborative leader. I personally see it as this following statement: "You may prioritize your task first in order to become a good help for the others." When you need to run faster, you run faster. That's it. You may need to be quick at communicating your research findings. You may need to be quick at prototyping. But you should always value your people during feedback sessions. For that, you really need to document everything like the date, the people who were giving feedback, the design that was being under the critique session, and the solution you got from each design research phase. Be ready to use tools that reduce meetings but encourage online collaboration.

Se tudo é urgente, nada é urgente. Dê atenção as tarefas que lhe trarão mais informações e dados, o que vai de fato impactar nos entregáveis.

Manter uma comunicação assertiva com as partes interessadas é extremamente importante, assim todos podem contribuir e saber o que está acontecendo. Coletar feedbacks e saber apresentar resultados é uma skill muito importante para quem é UX.

Here is what you need to know: 1. Be proactive: - Inform stakeholders promptly of the delay - Clearly explain the reason behind the delay - Outline a revised timeline 2. Emphasize commitment: - Reiterate dedication to meeting deadlines - Propose solutions: a. Prioritize tasks b. Seek extra resources if necessary 3. Maintain regular updates: - Provide consistent communication - Address concerns openly 4.Build trust and foster collaboration: - Establish transparency - Work together to achieve the best outcome within the revised timeframe

Running out of time doesn't mean that you are going to give something with a bad quality. You should always prioritize your people: the users and the team. You should always keep in mind the importance of doing research before taking any decision because the findings from your research are going to help you identify the pain points of your users. Be ready to do many secondary research on everything that has already been tested and all the possibility that some other previous team may have already tried. You may reduce the number of in-person feedback session but you should opt for some online solutions in order to save more time. Never skip quality validation from your stakeholders when trying to run faster in your project.

Sua prioridade deve ser fazer uma entrega de qualidade, não se apegue a pormenores e que o projeto seja seguido sem alterações. Devemos nos adpatar conforme as demandas e aos problemas que aparecem.