Ever feel like your team is missing out on leads just because they’re stretched too thin? That’s where Park Place Senior Living was — until the team brought in Aline Contact Center. With Aline Contact Center there for back-up, the Park Place team captured 314 more inquiries and responded to 85% of those inquiries in just 14 minutes without adding pressure to their on-site staff. The result? More leads, faster follow-up, and a happier team and prospects. Check out the full case study to see how it all came together: https://hubs.ly/Q03Bx_Gv0. #SeniorLivingSales #SeniorLiving #ContactCenter
Aline
Software Development
Louisville, KY 2,900 followers
The most powerful all-in-one operating system for senior living
About us
Aline provides a senior living operating system created to meet the industry’s most complex challenges – in a single software platform. The company serves sales, operations, and clinical teams in more than 5,700 communities across the senior living, post-acute, and home care sectors. The Aline senior living operating system increases efficiency, delivers performance gains, and connects residents, staff and family members with industry-leading CRM, marketing automation, financial, reporting and care solutions.
- Website
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https://alineops.com/
External link for Aline
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Louisville, KY
- Type
- Privately Held
Locations
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Primary
Louisville, KY, US
Employees at Aline
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Sukhi Singh
Entrepreneur & Investor in SaaS, Proptech, HealthTech, AI, & ESG
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Deepak Bhasin
The Product Guy | Enterprise SaaS
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Jessica McDouall
Customer Success Executive | SaaS | Retention & Expansion | Scaling Post-Sales Teams | Driving NRR Growth & Best-in-Class Customer Experience
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Craig Simons 🎤
Elevating Aging at Aline | Co-led GTM Driving Successful Exit for Roobrik | @SeniorLivingMinute Curator & Know Your Industry Challenge Co-host |…
Updates
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📣 HEALTHTAC - Senior Living Events West kicks off today in Newport Beach! Ashley Luchsinger and Nathaniel Duckworth are onsite and ready to connect with you. We're here to help you create better experiences for your teams and residents through workflows that are faster, smarter, and easier to manage. If you're attending, come say hello. 👋 We’d love to hear what’s top of mind for your community.
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Thanks to the Liz Dreifuss and the team at Modena Cherry Creek for hosting the Aline executive team! We love our customers, and had fun touring their beautiful facility, digging into their processes, and learning how we can better serve their needs. #SeniorLivingSales #SeniorLivingMarketing #SeniorLivingLeadership #SeniorLiving
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⚡️ Your guide to delivering better care at scale is here! ⚡️ How do you make sure residents get the high-quality care they deserve while also reducing staff turnover and burnout? It’s one of the biggest challenges in senior living today. That’s why we created a comprehensive guide to help you choose the right software solution to keep residents safe and staff supported. Inside, you’ll learn how modern senior living software can help you: ✅ Improve resident safety. ✅ Increase time spent with residents. ✅ Eliminate tedious admin work so caregivers can focus on what matters most. ⬇️ Get your free guide and take the first step toward smarter, more sustainable care delivery: https://hubs.ly/Q03xYrCs0. #ResidentCare #SeniorLivingCare #SeniorLiving #SeniorLivingTech
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Great care will always be human. What’s changing is how we support it. With the right technology and insights, senior living teams can better understand each resident, communicate more clearly, and respond faster — all while deepening the personal connections that make care meaningful. It’s not about replacing caregivers with tech. It’s about giving them the insight and support they need to show up at their best. Our recent blog explores how communities are using resident data and technology to enhance experiences for residents, families, and staff alike. Read more: https://hubs.ly/Q03xzJmv0. #ResidentCare #SeniorLivingTech #SeniorLivingCare #SeniorLiving
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🔍 Benchmark insight: Inquiries are up, and so are move-ins. In our latest Benchmark Report, we saw a 22% increase in conversion rates for move-ins across the senior living industry. That’s a big deal, and it’s not by accident. 📈 Website leads are climbing. 📞 Inquiry volume remains high. 🎯 Communities that follow up consistently and quickly are seeing the greatest results. In this quick video, Aline President Erin Hayes breaks down the trends and what it takes to turn interest into occupancy. ▶️ Watch now, and then download the full 2024 Sales & Marketing Benchmark Report for more insights: https://hubs.ly/Q03xGNB50. #SeniorLivingSales #SeniorLivingMarketing #SeniorLiving
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We’re heading to FSLA Engage 2025 next week! Whether you’re looking to grow occupancy, improve team efficiency, or elevate the resident experience — let’s talk. 📅 July 23–25 📍 Booth #1 (right next to the puppy pit 🐾) 🌴 Fort Lauderdale, FL Stop by to meet the team, Michael Milligan, Heather Fox, Anna Fowler, and Jessica Crouse, and see how Aline is helping communities align purpose with performance. Catch you there! #FSLAEngage #SeniorLivingLeadership #SeniorLiving
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🍽️ Great dining in senior living is all about supporting wellness, honoring preferences, and creating a sense of home. That all starts with better menu planning. In our recent blog, we explore how communities can simplify planning while improving nutrition, efficiency, and resident satisfaction. With the right solution and a thoughtful strategy, you can: ✅ Build personalized, dietitian-approved menus. ✅ Streamline kitchen operations and reduce costs. ✅ Support wellness with every plate. ✅ Deliver a five-star dining experience. 👉 Read the full post: https://hubs.ly/Q03xjGDz0. #ResidentCare #SeniorLiving #SeniorLivingDining #MenuPlanning
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Senior living marketing is only becoming more complex. But AI can help your team cut through the noise, focus on the right prospects, and spend more time on what really matters: building trust with prospective residents and their families. In our recent blog, we cover how AI supports: 💡 Smarter insights. 💬 More personalized outreach. 🔁 Automated follow-up that actually works. When done right, AI serves as the engine behind better conversations, stronger relationships, and higher occupancy: https://hubs.ly/Q03wHLkr0. #SeniorLivingMarketing #AIinSeniorLiving #CRM #SalesEnablement
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🧭 Navigating health care payors is one of senior living’s most complex — and critical — challenges. Medicare, Medicaid, ACOs, and commercial insurers: Each has its own rules, priorities, and reimbursement processes. When your team understands how to work with them, you can avoid delays, protect revenue, and keep care running smoothly. Our recent blog breaks it down: 🌟 Get clear on payor types. 🌟 Strengthen billing workflows. 🌟 Build smarter, more strategic partnerships. Read the guide to streamlining payor relationships and why it matters: https://hubs.ly/Q03w7Lxr0. #RevenueCycle #SupplementalPayor #SeniorLiving
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