Authenticx

We're on a mission to help humans understand humans (with the help of AI). Discover HOW AI can transform your operations and patient journey by providing insightful data and actionable strategies to enhance quality management, ensure compliance, and elevate the customer experience. Learn more about our solution here ➡️ https://hubs.li/Q03xy8CD0

🌟 Customer Testimonial 🌟 Learn more about how Dale and his team are utilizing Authenticx! “24/7 access to a personal consultant has been invaluable for receiving unbiased insights, discovering trends, and finding answers. The tools leverage all available data, generating reliable results from conversations, evaluations, and reports. One of the standout aspects is the ability to synthesize complex topics and findings to scale tailored agent coaching. This has significantly improved data accessibility and allowed us to prioritize initiatives based on impact, guided by our strategic objectives and program SOPs.” Interested in learning more about our Quality solution? Visit our website ➡️ https://hubs.li/Q03B7-fb0 #CustomerSuccess #Consulting #Insights #Authenticx #AIinHealthcare

To compete in a fast-moving, global marketplace, businesses must be able to make quick, informed decisions—and that requires robust, accurate data. Internal data offers critical insights into an organization’s operations and customer behavior. See what Authenticx Founder and CEO Amy Brown shared with the Forbes Technology Council for for organizations looking to strengthen decision-making through the strategic use of internal and public data. ➡️➡️ https://hubs.li/Q03BDC_D0

"How do we do it in a way that is responsible? How do we do it in a way that protects patient privacy? How do we leverage this cool technology safely and securely, and protect our reputation? That’s the intersection of where we sit. And we have to be very expert at consulting them on how to have proper AI governance — what they should expect in terms of the use of responsible AI, and also helping them see the art of the possible to transform their business." 🎧 Listen in on Amy Brown discussing with Match Relevant why intentional listening with AI is integral to changing healthcare, alongside balancing innovation transformation against responsible AI use. Link below ⬇️

🚨 Attention, tech leaders! 🚨 Your company uses AI, and you’re struggling to keep up with developing AI regulations. Sound familiar? 🙌 Join Authenticx General Counsel Erika Nelson Sylvester and CEO of Project Voice Bradley Metrock for a free webinar that unpacks these issues. Stop by on Wednesday, August 13th to learn more about ongoing developments in AI. Register here: https://hubs.li/Q03B7Xl90

Do you wish your had a personal guide to help sort and find the story inside your data? That’s exactly why we introduced KBo. KBo is your personal AI guide, ready to answer your most pressing questions in real-time. Dive instantly into your most pressing questions and see what’s impacting therapy adherence, driving longer calls, triggering compliance risks—effortlessly and immediately. See for yourself here ➡️ https://hubs.li/Q03vsXNh0

Healthcare leaders, are you interested in AI led transformation? If so, consider attending Voices25 coming up in September. From AI innovations and regulatory insights to patient storytelling and hands-on workshops, Voices25 offers bold, actionable content designed to spark real change. With keynotes, panels, and interactive sessions, it’s a must-attend for healthcare leaders—we promise you won't want to miss it. As the Authenticx team prepares for Voices25, we can't help but reflect back on last year's summit. It was an incredible experience bringing everyone together. Read the full 2024 recap here ➡️ https://hubs.li/Q03B9ZXq0 Interested in learning more about the event? Visit our website and fill out our contact form: https://hubs.li/Q03B9Yr30 #Authenticx #NothingReplacesListening #Voices25

A leading pharmaceutical company partnered with Authenticx to enhance their patient copay card enrollment process. By leveraging AI to analyze patient and healthcare provider (HCP) conversations, they identified and addressed key enrollment barriers. Key Outcomes: 📉 20% reduction in missing information rates ⏱️ 70% decrease in average time from enrollment to copay case completion 📞 58% reduction in HCP call volume 📝 70% decrease in HCP calls regarding missing information and enrollment forms These improvements not only streamlined the enrollment process but also enhanced the overall experience for patients and HCPs. Discover how AI can drive meaningful improvements in patient support programs. 👉 Read the full case study: https://hubs.ly/Q03z3hYj0 #PharmaInnovation #PatientSupport #AIinHealthcare #Authenticx #HealthcareAI

Tech leaders: could you use support on the ongoing developments with AI regulation? 🗣️ Erika Nelson Sylvester, General Counsel at Authenticx, and Bradley Metrock, CEO of Project Voice, are hosting a free webinar on… 📝 U.S. and international AI regulations 👩⚖️ FDA guidelines on AI Interested? Register today! ➡️ https://hubs.ly/Q03z3cY70

Think your contact center is fine? Let’s investigate. 🎧 We’ll listen in. 🧬 Analyze real interactions. 💡 Reveal blind spots you didn’t know existed. Request a demo and uncover: - Previously unknown friction - Silent churn signals - Undetected compliance gaps 🔍 Set time with our team to book a demo and see how Authenticx brings the actionable intelligence your team has been missing. https://hubs.li/Q03vs3XZ0