🤖 AI can transform customer journeys and improve business efficiency. 🛄 In this clip, Jeff Spaude discusses how his team uses AI not just as a buzzword but also as a tool to make customer interactions smarter and more meaningful. 🧠 By leveraging existing data, they aim to minimize disruptions and improve workflows, ensuring that business continues smoothly and efficiently. Watch the full episode to learn more about using AI to drive smarter business decisions: https://hubs.li/Q03BRxJc0 #AI #ServiceNow #TheDistilleryPodcast
About us
As an industry recognized leader and pure-play ServiceNow Elite partner, Cask designs, enables, and sustains digital transformation for enterprise clients across both private and public sectors. Cask is a multi-award-winning firm, having earned ServiceNow’s "Creator Workflow" award, "Americas Elite Partner of the Year"; and "Global Elite Partner of the Year" awards. Cask’s end-to-end solutions enable organizations to make the most of their ServiceNow investments, reducing cost, and improving quality of services across the enterprise. Our portfolio includes strategy, implementation, modernization, digital transformation, and cloud managed services that span across ServiceNow’s Technology, Customer, Employee and Creator workflows.
- Website
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http://www.casknx.com
External link for Cask NX
- Industry
- Business Consulting and Services
- Company size
- 201-500 employees
- Headquarters
- San Diego, CA
- Type
- Privately Held
- Specialties
- Information Security, Enterprise Architecture, Service Management (ITSM), Project & Portfolio Management, Governance Risk & Compliance, IT Financial Management, Change Management, Digital Transformation, Employee Experience, Human Resources, Procurement, Business Continuity, Security Operations, Enterprise Asset Management, IT Business Management, IT Asset Management, IT Operations Management, Public Sector, Strategy and Roadmapping, ServiceNow, Application Modernization, and Federal
Locations
Employees at Cask NX
Updates
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How do you ensure that your ServiceNow transformation delivers lasting value? ⏳ Matt Espley explains why speed isn’t always the smartest strategy and how a CMA helps govern the roadmap, guide organizational change, and ensure that adoption sticks. Because a successful implementation isn’t just about getting it done—it’s about getting it done right. 🎙️Watch the full episode of The Blueprint here: https://hubs.li/Q03B8DQW0 Nathan Weldon Kenric J. Wong #ServiceNow #DigitalTransformation #CMA #Governance #ChangeManagement #TheBlueprintPodcast
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❓ Have you ever experienced a small mistake that spiraled 🌪️ into a massive system failure? Chris Padmore, MBA shares a story that we can all learn from: A Friday afternoon patch update on 10 servers led to a nightmare of unread calls, crashing systems, and a war room scramble—because of one small error. It’s a scenario every IT professional dreads: one wrong keystroke setting off a cascade of dependencies and leaving you scrambling 🍳 to fix something you didn’t even know could break. 👂Hear the full story by watching the full episode here: https://hubs.li/Q03BRsR40. #TheDistilleryPodcast #ITLessons #SystemFailures #TechLeadership
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Going live today at 9AM PT/12 PM ET! The Blueprint returns with a powerful look at how Workflow Data Fabric and AI agents can streamline supply chains, speed up decisions, and solve real-world workflow complexity. If logistics and operations are part of your world, this is the one to watch. 🎧 Tune in today: https://hubs.li/Q03B0Xkl0 Nathan Weldon Kenric J. Wong Matt Espley #CaskNX #ServiceNow #WorkflowAutomation #Logistics #SupplyChainTech #WorkflowDataFabric #CertifiedMasterArchitect
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The ServiceNow Summit is just the beginning— Cap off your day with great food, better views, and even better company. Join us at Polaris for a post-Summit Happy Hour with Cask NX. Dinner + drinks are on us. 📅 Tuesday, August 26 | 🕔 5–8 PM ET 📍 Polaris, Atlanta Save your seat! https://hubs.li/Q03zSLp70 #ServiceNowCommunity #AtlantaSummit #HappyHour
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🚨 Happening tomorrow! The next episode of The Blueprint is diving into how ServiceNow's Workflow Data Fabric can solve today’s toughest logistics and supply chain challenges. From disconnected data to slow decision-making, the CMAs will show how to bring it all together — faster, smarter, and with less effort. 📍 August 7 | 9AM PT / 12PM ET Don’t miss it: https://bit.ly/4mlxHtg Nathan Weldon Kenric J. Wong Matt Espley #CaskNX #ServiceNow #WorkflowDataFabric #Logistics #DigitalTransformation #SupplyChainIssues #SupplyChainSolutions
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Can your organization absorb the change you’re planning to implement? 📨 Nathan Weldon shares a critical insight about digital transformation: Just because you can execute multiple workstreams simultaneously doesn’t mean your workforce should be expected to keep up. Why successful roadmaps don’t just account for tech capacity but also human capacity. 💡 Watch the full episode of The Blueprint here: https://hubs.li/Q03BqsH20 Kenric J. Wong Matt Espley #DigitalTransformation #ServiceNow #ChangeManagement #OCM #TheBlueprintPodcast
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Is your supply chain operating on intelligence or intuition? Discover how ServiceNow's Workflow Data Fabric helps organizations connect systems, eliminate delays, and take smarter action. Join The Blueprint on August 7 at 9AM PT for a conversation that moves the needle. 🎧 Reserve your seat: https://bit.ly/3HcGaA8 Nathan Weldon Kenric J. Wong Matt Espley #ServiceNow #AIWorkflow #SupplyChain #CaskNX #DigitalOps #Logistics #WorkflowDataFabric
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Business transformation in 2025 isn’t just about implementing tech — it’s about aligning your vision, people, and platforms to drive real outcomes. In our latest Fortified Quarterly, we break down what it takes to lead successful transformation in today’s fast-moving environment and how organizations are getting it right. 📖 Read the feature blog: Business Transformation in 2025 🔗 https://hubs.li/Q03y3J_S0 Don't forget to subscribe to Fortified Quarterly to get more transformative insights: https://hubs.li/Q03y3JZY0 #DigitalTransformation #ServiceNow #FortifiedQuarterly #Leadership #CaskNX
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On August 7, The Blueprint dives into the logistics challenges every enterprise faces. You’ll walk away with: ✔️ Real-world use cases for Workflow Data Fabric ✔️ AI agent recommendations in action ✔️ Practical advice to untangle complex workflows 📅 Save your spot: https://hubs.li/Q03zSjbQ0 Nathan Weldon Kenric J. Wong Matt Espley #ServiceNow #CaskNX #CertifiedMasterArchitect #WorkflowAutomation #SupplyChainSolutions #Logistics
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