Hospitality = Higher Occupancy 🏢 One financial institution saw a 48% increase in office occupancy after implementing Circles' hospitality-driven approach. 💡 From concierge services to curated spaces, we help turn workplaces into destinations that people choose. 👉 Download the full Q3/Q4 2025 Workplace Trends Report: https://lnkd.in/dp2dVspE #HospitalityAtWork #WorkplaceTransformation #HybridWork #EmployeeExperience
Circles North America
Consumer Services
Waltham, Massachusetts 9,009 followers
A global leader in workplace experience solutions and employee support services.
About us
We deliver employee support and workplace experience solutions to help companies grow their businesses, build communities in the workplace, and make a real difference in employees’ lives. - Serving employers. Invest in your employee experience and see the return in productivity, retention and loyalty. - Serving hospitals. Arm your organization with an innovative program that helps improve the patient experience, raise HCAHPS and increase staff satisfaction. - Serving customers. Build a customer loyalty program that differentiates your brand and improves NPS ratings.
- Website
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https://www.circles.com
External link for Circles North America
- Industry
- Consumer Services
- Company size
- 201-500 employees
- Headquarters
- Waltham, Massachusetts
- Type
- Public Company
- Founded
- 1997
- Specialties
- Corporate Concierge, Hospital Concierge, Employee Loyalty, Customer Loyalty, Employee Engagement, Quality of Life, Work Life Balance, Employee Concierge, Customer Service, Workplace Experience, Customer Journey, Digital Engagement, Memorable Experiences, Employee Concierge, Employee Experience, and Workplace Experience
Locations
Employees at Circles North America
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Kelley Briggs
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Nancy Maslonka
Hospitality Services and Concierge Program Director | Experienced People Leader | Culture Creator | Public Speaker & Trainer | Employee Engagement…
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Kai Chuang
Executive Technology Leader
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Kristen Taylor Gauvreau
Operations Director | Membership Director | Staff Development | Member and Customer Engagement | Project Management | Program Development | Team…
Updates
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Most leaders agree that a better employee experience leads to stronger performance. But what actually moves the needle? Perks? Policies? Surveys? Here’s a hint: it's not about offering more things. It’s about removing the daily blockers that wear people down — the mental load, the distractions, the behind-the-scenes stressors that don’t show up in HRIS dashboards. At Circles, we’ve built a new Employee Experience Resource Hub to help you explore what really makes a difference. Backed by real data, client stories, and strategies that scale, it’s designed for HR and workplace leaders ready to challenge conventional thinking. Want to see what practical, people-first support actually looks like in action? https://lnkd.in/gdpEWbz9
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👏 Congratulations to the Top 10 Best Law Firms to Work For in 2026, as recognized by Vault! https://lnkd.in/gCE9h2Xa These rankings are based on what matters most to associates: satisfaction, inclusion, culture, transparency, hours, and overall quality of life. It’s clear that the firms at the top are listening to their people and taking meaningful action to create environments where employees can thrive. At Circles, we applaud organizations that go beyond compensation to prioritize well-being, connection, and day-to-day support. It’s proof that investing in people isn’t just good for culture, it’s good for business. To every organization making a concerted effort to improve quality of life at work: we see you, and we’re here to help you go even further. #EmployeeExperience #QualityOfLife #VaultRankings #WorkplaceWellness #CirclesInAction #PeopleFirst #WellbeingAtWork
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🌟 Let’s take a moment to celebrate Junis Kinchen, an incredible example of what it means to give back with heart. Junis recently used her Day of Service (a Circles sponsored day to volunteer) to pack food boxes for families across Houston, Texas. But she didn’t do it alone—she was joined by four generations of her family at New Light Christian Center, partnering with the Houston Food Bank. 💛 Here is what Junis had to say: “There is something truly special about giving back as a family… I’m deeply grateful to Circles for building this kind of purpose-driven benefit into their compensation model. It’s not just about work, it’s about impact, community, and human connection.” 👏 Thank you, Junis, for showing us the power of faith, family, and service. We're honored to support employees who bring their whole selves to work and to the world. 🔗 Learn more about how Circles supports social impact: https://lnkd.in/gYHWaCrH #DayOfService #CorporateSocialResponsibility #CommunityImpact #PurposeDrivenWork #CirclesLife #EmployeeExperience
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The Value of Flexibility 📊 40% of Gen Z and Millennials would trade lower pay for more flexibility. 💬 Across all generations, that number is still a notable 32%. ✨ At Circles, we know flexibility isn’t a perk—it’s a priority. Our solutions help companies design workplaces people want to return to by enhancing daily life with personalized support and hospitality-driven experiences. 📥 Get the full report here: https://lnkd.in/gsJX4CQR #WorkplaceTrends #FlexibilityAtWork #EmployeeExperience #CirclesInAction
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No more tax breaks for office snacks? That’s fine. Snacks were never the reason people wanted to come back anyway. As Forbes points out, (https://lnkd.in/gZ4qeaVt), companies are rethinking how to bring employees back into the office now that snack incentives are off the table (literally). At Circles, we’ve always believed it takes more than granola bars and cold brew. We help companies create meaningful, people-first workplace experiences—ones that make the office feel like a choice, not a chore. Because free pretzels don’t build culture. People do. #EmployeeExperience #ReturnToOffice #WorkplaceCulture #CirclesAtWork #HRLeadership
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The Return-to-Office Reality 🏢 Office visits are still 34% below 2019 levels. 💡 That’s why we’re helping organizations reimagine offices as destinations, not mandates. From on-site concierge services to curated community events, we make every visit to the office feel worthwhile. 👉 Download the full Q3/Q4 2025 Workplace Trends Report: https://lnkd.in/gngawpcs #ReturnToOffice #WorkplaceWellness #EmployeeEngagement #HybridWork
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At Circles, we believe in creating opportunities that celebrate individuality, fuel creativity, and boost employee happiness and well-being. Our team member, Cassandra Macias, co-hosted an incredible Open Mic & Gallery event at her site—and it was a true celebration of talent and expression! Employees performed spoken word, vocals, acoustic and electric guitar, and piano, while others showcased stunning artwork in watercolor, sculpture, acrylic, sketches, and mixed media. Cassandra opened the event with the poem Leisure by William Henry Davies—a beautiful reflection of what drives us every day: helping others reclaim time and joy in their lives. Events like this connect people, nurture passions, and create a lasting impact in the workplace. Interested in bringing something like this to your location? Reach out—we’d love to support you! https://lnkd.in/gAm4KV8x #EmployeeExperience #WorkplaceWellness #CirclesInAction #CelebrateCreativity #WorkplaceCulture #OpenMic #GalleryEvent #EmployeeEngagement
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💡 Is your workplace keeping up with evolving employee expectations? Employee engagement is on the decline. Occupancy remains a challenge. And productivity suffers when connection is lost. In today’s landscape, it's time to shift the focus from policies to people. 🌟 Enter: Workplace Hospitality More than a service—it’s a mindset. When employees are treated like valued guests, they feel supported, connected, and inspired to thrive. 📊 In this visual snapshot, discover how a hospitality-first approach can: ✔ Boost office attendance ✔ Improve engagement & satisfaction ✔ Strengthen company culture ✔ Drive long-term productivity & retention 👀 Ready to reimagine your workplace experience? 👉 Download Here: https://lnkd.in/grMcEW4n #WorkplaceExperience #EmployeeEngagement #WorkplaceHospitality #CirclesConnect #FutureOfWork #EmployeeWellbeing #OfficeCulture #HybridWork
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🌈 Pride, Purpose, and Powerful Voices 🌈 This morning, our Circles DEI Committee brought energy, insight, and love to our Virtual Pride Party — and what a celebration it was! 💬🎧 We kicked things off with a live sneak peek of the latest In Good Company podcast episode, diving into real conversations that honor and uplift queer voices. From powerful reflections to fun trivia and open dialogue, this hour was filled with purpose and pride. ✨ “Pride isn’t just something we celebrate in June—it’s a commitment we carry forward every day.” – Kayley Gray ✨ “Pride to me means being unapologetically you… It means to grow and learn.” – Dan St Onge ✨ “We should feel safe and proud to celebrate without being judged or bullied.” – Penny Johnson-Knowles ✨ “Thank you, as always, for these sessions. There is always something new that I take away each time.” – Josie Lauricella ✨ “It's not always easy to stand up and challenge people when you overhear things being said that are misogynistic or homophobic.” – Craig Window ✨ “Challenging [people] to look at their ignorance and dissect it takes courage.” – Brea Shelby 📝 To continue the conversation beyond today, our DEI team also shared helpful resources, including the event slides, a video recap, and a fun “Match the Word” game — all aimed at deepening understanding and allyship. 💛 Thank you to all who joined us with your curiosity, compassion, and colorful Teams backgrounds. #CirclesTogether #Pride2025 #InGoodCompany #DEIatWork #PrideMonth #BeYounique #LGBTQVoices #WeCelebrateYou #Circles #Sodexo
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