Connected Dealer Services

Shane Wilson, President of Connected Dealer Services, says it bluntly: “Most used buyers just disappear. Dealers have no data on them and no way to re-engage.” The result? Those customers spend years maintaining their cars elsewhere… and buying their next vehicle from someone else. Why Used Car Retention is So Low? 3 Main Things: 1) No follow-up system. Most used buyers leave without a retention plan or connected data. 2) Perception problem. Customers often assume dealers are “too expensive” for service and head straight to independents. 3) Lack of data. Dealers rarely know when a used car customer actually needs service, so they miss the perfect outreach moment. The reality: if you’re not in front of used car buyers right after the sale, you’ve already lost them. The Real Cost for Dealers? This isn’t just about a couple of missed oil changes. Each lost used car customer represents: → Years of missed service revenue. → Lost future trade-ins. → A likely sale for your competitor. Given that 50% of most franchise sales are used vehicles, this is a profit leak you can’t afford to ignore. Read more on how to start solving this today: https://lnkd.in/gqmZRzZv

We’re live at National Association of Minority Automobile Dealers (NAMAD) 2025! Come meet Michelle Jackson and HECTOR Varela at Booths #111 and #112 to see how Connected Dealer Services solutions—Advantage and CarRx—help dealers of every size, from a single BHPH rooftop to large franchise groups, with smarter tools for risk mitigation, lot management, customer retention, and recovery.

Vehicle theft isn’t one-dimensional — and your defense shouldn't be either. In this Automotive News webinar, Shane Wilson (President, Connected Dealer Services/CarRx) and Robert Z. (Senior Director of Risk Management at Ken Garff Automotive Group) break down how theft has evolved: from smash-and-grab to fraud schemes, transport theft, and even CAN bus attacks. They emphasize why layering protection is critical — cameras alone won’t cut it. CarRx gives dealer groups the ability to scale: monitor and recover vehicles across multiple rooftops from a single platform, keeping processes consistent and acting fast — because in theft, every second matters. https://lnkd.in/gnYf84EY

Join us for this webinar mini-session, “Tech-Driven Defense to Protect Every Asset,” where Robert Z., Head of Loss Prevention at Ken Garff Automotive Group, and Shane Wilson, President & CEO of CarRx by Elo GPS, share how dealerships can combat fraud, theft, and risk with connected-vehicle technology. In this session, you’ll learn how to: · Detect and prevent fraud with advanced tools and strategies · Leverage GPS, geofencing, and real-time alerts to protect assets · Recover stolen vehicles quickly and minimize dealership losses Watch now: https://lnkd.in/gQdRS6Jh Thanks to our sponsor, CarRx by Elo GPS - Dealership Technology Solutions (https://www.carrx.com/), a trusted provider of innovative connected-vehicle technology for dealerships. #AutomotiveNews #Webinar #AutoIndustry #DealershipSecurity

Heading to the 45th Annual NAMAD Meeting which kicks off today at the Wynn Las Vegas! Found some friends on the plane ,see you guys soon !! Paul J Daly ASOTU | More Than Cars

National Association of Minority Automobile Dealers (NAMAD) 2025 kicks off tomorrow! We’re ready to show how CarRx helps dealers locate, protect, and profit from every vehicle on the lot. Stop by Booth #111 to see how we’re making lot management, stolen vehicle recovery, and customer retention smarter, faster, and more profitable.

Tracking a golf ball is tough—tracking your inventory shouldn’t be. Advantage helps MIADA dealers know exactly where their vehicles are at all times. Proud to be on the course with our partners today!

The service drive has become the most important point of contact between dealers and customers—and the dealers who win on retention are the ones using smarter, connected vehicle solutions. Join Shane Wilson (President & CEO) and Levi Baade (VP of Product Management) in this ASOTU | More Than Cars webinar as they explore how real-time vehicle data is transforming fixed ops. They’ll cover: -Using mileage, fuel, and battery data to anticipate service needs -Turning check engine alerts into timely outreach -How CarRx is helping dealers drive retention, absorption, and CSI gains If customer loyalty is part of your strategy, this conversation is for you. https://lnkd.in/e6cS4UyQ