Latent

🔎 Learn how The MetroHealth System (Cleveland, OH)’s pharmacy shifted from paperwork to patient care by partnering with Latent. “Latent has revolutionized our prior authorization process and allowed us to build a true medication‑access and affordability team. Now every patient — regardless of socioeconomic status — gets the therapies they need,” says Ryan Mezinger RPh, CPEL, Chief Pharmacy Officer at MetroHealth. With the administrative burden lifted, pharmacists can focus on clinical work, while MetroHealth prepares to extend the same AI‑driven approach to infusion authorizations, appeals, and beyond. Discover how a smarter workflow is reshaping medication access across the system—full story in the comments.

From Silos to Workflow Architecture: How Ochsner Health Rebuilt Pharmacy Operations with Clinical AI 🥼In a recent Healthcare Innovation interview, CIO Amy Trainor RN explained that moving from silo‑based application groups to a cross‑functional, workflow‑first pharmacy journey team with Latent allowed Ochsner to improve the entire experience, not just the software. By partnering with Latent, Ochsner has: - Cut specialty prior‑auth review time by 75 %—down to just 4‑5 minutes - Delivered better care and higher morale, turning time lost to admin into more patient touchpoints Link to her interview in the comments.

🚀 Learn how The MetroHealth System (Cleveland, OH) streamlined workflows and improved patient access with Latent in our latest case study! MetroHealth’s Pharmacy faced rising specialty medication demands, payer complexity, and limited staffing, overwhelming pharmacists with administrative tasks and delaying patient care. Within just 12 months of partnering with Latent, the Pharmacy team achieved impressive results: - 45.1% increase in prior authorization submissions—without adding staff. - 80% reduction in review time (from 25 to just 5 minutes). - Average prior authorization turnaround reduced to 2.03 hours. Check out their story, link to the case study in the comments.

🤝 Discover how Ochsner Health and Latent are setting new standards for pharmacy efficiency and patient outcomes 🩺 Across 20,177 Specialty patients and an extensive network of Specialty, infusion, and retail pharmacies, Latent has allowed Ochsner Health to streamline prior authorizations—reducing review times to just 4-5 minutes per case, 75% faster than the industry standard. This partnership not only optimizes medication access but significantly boosts staff morale and productivity by removing administrative burdens. Ochsner is now expanding Latent’s AI-driven solutions across the system, driving innovation and exceptional patient care. Link to the case study in the comments

🚀 We're Accelerating Medication Access at Scale With Ochsner Health Since November 2023, Ochsner and Latent have been redefining medication access, using AI-driven workflows to simplify prior authorizations across specialty, infusion, and retail pharmacy settings. This new three-year agreement positions Latent as Ochsner’s enterprise-wide partner for medication access technology, reinforcing our shared goal: fewer administrative tasks, faster patient care, and a streamlined experience for providers. ⭐ Learn more about our journey, link to the press release in the comments.

The MetroHealth System (Cleveland, OH) is transforming medication access with Latent’s clinical AI, cutting prior authorization (PA) submission times and increasing approval rates by 15%. Enabling patients to receive treatments the same day prescriptions are written. 💬 As seen in Becker's Healthcare Hospital Review, Ryan Mezinger, SVP, Chief Pharmacy Officer, highlights how automating PAs empowers pharmacy teams to spend more time supporting patients directly in clinics. 🗞️Link to the article in the comments

🗞️ The applied AI team at Latent has been leveraging evolutionary algorithms to adapt LLMs for clinical decision-making and Prior Authorizations (PAs). Traditional methods like fine-tuning or manual rule encoding fall short when clinical guidelines, payer policies, and patient edge cases constantly shift. Just like Google DeepMind's AlphaEvolve recently showed, evolutionary algorithms allow us to adapt rapidly. Instead of tweaking millions of neural weights, we evolve human-interpretable strategies, optimizing: 1️⃣ Actions — how models search Electronic Health Records (EHRs) 2️⃣ Prompts — guiding clinical reasoning instructions 3️⃣ Advice — few-shot, expert-driven examples for nuanced cases What we've seen is rapid adaptation to real-world changes without heavy retraining, clear interpretability for clinical teams, and improved accuracy aligned closely with payer guidelines. Big kudos to Allan not only for authoring this great piece but also for driving the development of this evolutionary approach! ⭐ More on our evolutionary approach (link to the blog) in the comments. #EvolutionaryAI #ClinicalAI #HealthcareInnovation #SpecialtyPharmacy

🎯 CFO Circle Deep-Dive on AI-Driven Financial Opportunities At The Health Management Academy Spring 2025 CFO Circle in Scottsdale, our co-founder Sriram joined Kerry Gillespie—CFO of Legacy Health—and finance leaders from 15+ health systems for an honest look at where AI can boost health systems’ bottom lines. 🔍 What We Explored — and Why It Matters 1. Demystifying AI, Agentic AI, and Generative AI — tying each to revenue, cost, and operational impact. 2. Specialty pharmacy capture, denial management, coding, and charge capture — showing where incremental automation can unlock eight-figure gains. 3. Turnaround times, capture rates, drug-cost variance, and denial reductions — numbers that can anchor the ROI conversation. 4. Clear policies, privacy safeguards, and bias checks — keeping innovation without running into compliance hurdles. 5. Reallocating teams from busywork to high-touch, high impact tasks — protecting margins while improving patient-care quality. 🤝 Big thanks to THMA for hosting a space where health system finance leaders can swap real-world lessons.

💬 To wrap up Becker's Healthcare Spring CPO Summit, we hosted an evening of inspiring conversations and connections with Pharmacy thought leaders and friends. We even celebrated a birthday together! A special thank you to our guests from Systems across the country including Ochsner Health, The MetroHealth System (Cleveland, OH), Tufts Medicine, Central Florida Health Care, Inc., Mercy Health, SSM Health, Boston Medical Center (BMC), Texas Children's Hospital, Cook Children's Health Care System, Baptist Health System KY & IN, AdventHealth, Munson Healthcare, Community Health Systems, Geisinger, Tower Health, Stanford University School of Medicine, Mount Sinai Health System, and Cone Health. Here's to many more great conversations ahead and to fostering deeper collaboration in Pharmacy leadership! #PharmacyLeadership #BeckersHealthcare #AIinPharmacy #LatentHealth

📝 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴𝘀 𝗳𝗿𝗼𝗺 𝗕𝗲𝗰𝗸𝗲𝗿'𝘀 𝗦𝗽𝗿𝗶𝗻𝗴 𝗖𝗣𝗢 𝗦𝘂𝗺𝗺𝗶𝘁: Our co-founder Sriram joined Pharmacy leaders Madeline Camejo, Ping Du, Kersten Weber Tatarelis, and Karen McConnell, in the keynote panel "Charting Pharmacy's Future With Visionary Tactics for the Coming Decade." 𝗞𝗲𝘆 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗽𝗮𝗻𝗲𝗹: 𝟭. 𝗣𝗵𝗮𝗿𝗺𝗮𝗰𝘆 𝗮𝘀 𝗮 𝗰𝗼𝗿𝗲 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗹𝗶𝗻𝗲: Pharmacy services are critical for driving clinical outcomes and operational efficiency. 𝟮. 𝗜𝗧 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗶𝘀 𝗺𝗮𝗸𝗲-𝗼𝗿-𝗯𝗿𝗲𝗮𝗸: Effective integration with EHR systems is essential for adoption, efficiency, and scaling medication access. Thanks to Becker's Healthcare for hosting such a thoughtful discussion! Latent is committed to closely partnering with health systems to build robust integrations and scale Pharmacy operations. #PharmacyInnovation #HealthcareLeadership #BeckersCPO #BeckersHealthcare #LatentHealth