In our latest career story, Carolina Stringari de Souza shares her incredible progress within MSX, describing the opportunities that led to and inspire her work today. Please stay tuned for more growth stories, and check out our website www.msxi.com for more on our Sustainability Vision - to become a high performing, learning, engaged and inclusive organization - or to learn more about MSX and our career opportunities. #MSXSustainabilityVision #MSXCareers #GrowWithMSX
MSX International
Business Consulting and Services
Detroit, Michigan 272,521 followers
Driving Transformation in the automotive retail industry
About us
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
- Website
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http://www.msxi.com
External link for MSX International
- Industry
- Business Consulting and Services
- Company size
- 5,001-10,000 employees
- Headquarters
- Detroit, Michigan
- Type
- Privately Held
- Specialties
- automotive industry, sales distribution, warranry management, customer engagement, technical publications, learning, technical information, data and insights, aftersales, repair optimisation, retail business tranformation, Consumer Experience, sales performance, EVs , and new agency models
Locations
Employees at MSX International
Updates
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𝗜𝗻 𝗰𝗮𝘀𝗲 𝘆𝗼𝘂 𝗺𝗶𝘀𝘀𝗲𝗱 𝗶𝘁... We recently shared our latest newsletter edition packed with insights that matter. Whether you're curious about guided precision, gut feel, or how fleets and operators are evolving, this piece offers a thoughtful lens on the challenges and opportunities ahead. https://lnkd.in/eFnwyMDe Feel free to share your thoughts or questions in the comments. #Mobility #Governance #CreativeWriting #FleetManagement #ClientInsights #Newsletter
The Automotive Retail Playbook: Lessons from the Frontline How do you turn a lead into lasting loyalty in a world where customers buy cars without ever stepping into a dealership? In our latest LinkedIn Newsletter, we explore how Polestar is redefining retail intelligence, connecting every touchpoint, anticipating intent, and delivering seamless, data-driven journeys that feel personal from the first click. Featuring insights from Nicquelle Denney, Director of Digital Operations at Polestar North America, and a deep dive into MSX’s AI Sales Agents and ECOM platform. #AutomotiveRetail #CustomerExperience #DigitalTransformation #AI #CRM #Polestar #VisitMSX #RetailInnovation #LeadToLoyalty
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Our vision to deliver 'change and innovation', is inspired by the following: 'Our company is like a river flowing towards the ocean, embodying perseverance, change and innovation. We build interconnected ecosystems and leverage an AI-powered organization. With value-led innovation, speed, flexibility, and a strong partner network, we adapt and evolve, unafraid of failure. Together, we create exceptional value and sustainable success.' For more on our Purpose, Vision and Mission, see: https://lnkd.in/evEQxBgz
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𝗠𝗦𝗫 𝗟𝗜𝗩𝗘: 𝗜𝗻𝘀𝗶𝗱𝗲 𝗣𝗼𝗹𝗲𝘀𝘁𝗮𝗿 In our latest episode of MSX LIVE, Nicquelle Denney from Polestar North America joins Jayesh Jagasia to explore how Polestar is redefining EV retail through centralized CRM, AI-driven outreach, and seamless digital-first customer journeys. Don’t miss this powerful conversation on redefining lead generation, streamlining retail strategy, and creating seamless, scalable customer journeys. Watch now and get inspired! https://lnkd.in/ecZnJdRA
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𝗨𝗻𝗹𝗼𝗰𝗸 𝘁𝗵𝗲 𝗣𝗼𝘄𝗲𝗿 𝗼𝗳 𝗗𝗮𝘁𝗮 𝘄𝗶𝘁𝗵 𝗠𝗦𝗫 𝗖𝗼𝗻𝘁𝗼𝘂𝗿! Discover how MSX Contour is revolutionizing the automotive industry with its innovative insights accelerator. By leveraging data, machine learning, and artificial intelligence, Contour delivers real-time analytics and predictive insights that drive strategic decision-making and operational excellence. Join us in transforming the automotive landscape with data-driven strategies and cutting-edge technology. Discover more at: https://lnkd.in/e2rVNndE #DataAnalytics #MachineLearning #AutomotiveIndustry #VisitMSX #Innovation
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𝗦𝘁𝗲𝗽𝘀 𝘁𝗼 𝘀𝗺𝗮𝗿𝘁𝗲𝗿 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 Manage every phase of the vehicle remarketing lifecycle seamlessly with MSX Fleet and Remarketing Solution. From dynamic pricing to AI-driven fleet optimization, we ensure high ROI and short time-to-sale. Explore our comprehensive approach at https://lnkd.in/eYdjhGmV #SmarterOperations #FleetManagement #AI #ROI #MSXSolutions
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𝗛𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝗵𝗲𝗹𝗽 𝘃𝗲𝗵𝗶𝗰𝗹𝗲 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗶𝗮𝗻𝘀 𝘀𝗽𝗲𝗲𝗱 𝘂𝗽 𝗿𝗲𝗽𝗮𝗶𝗿 𝘁𝗶𝗺𝗲𝘀 𝗯𝘆 𝘂𝗽 𝘁𝗼 𝟭𝟱%? MSX AI Virtual Assistant is revolutionizing automotive service operations, helping technicians work smarter and more efficiently through AI insights, faster troubleshooting, and interactive support. Contact us today https://lnkd.in/eAQQs7Rz #MSXI #automotiveAI #mobilityindustry
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A key theme in our vision statement is 'commitment', which is inspired by the following sentiment: 'Just like dolphins, known for their intelligence and social bonds, that thrive in communities and natural habitats, we aim to become the employer of choice by fostering a culture of empowerment, fun, and collaboration. Our talented team members reflect these qualities by working harmoniously, driving innovation, fostering continuous learning, ensuring workforce flexibility, and making sustainability-driven decisions.' For more on our Purpose, Vision and Mission, see:
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𝗨𝗻𝗹𝗼𝗰𝗸 𝘁𝗵𝗲 𝗽𝗼𝘄𝗲𝗿 𝗼𝗳 𝗱𝗮𝘁𝗮 𝘄𝗶𝘁𝗵 𝗠𝗦𝗫 𝗘𝗖𝗢𝗠 𝗣𝗟𝗣! With real-time analytics, you can track campaign performance and customer behavior instantly, allowing you to make informed decisions and optimize your sales process. Experience a 43% conversion rate from engaged leads to hot leads, an 80% improvement in segmentation accuracy, and an 63% success rate in personalized outreach compared to standard campaigns. Discover how MSX ECOM PLP can transform your sales strategy today! https://lnkd.in/e6d_S5zw. #Analytics #SalesOptimization #CustomerEngagement
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Boost employee satisfaction and retention with MSX Engage! Are you looking to enhance your employees' satisfaction and retention rates? Look no further than MSX Engage! Our innovative learning solution is designed to transform your learning ecosystem and drive positive outcomes across your organization. Join the many organizations that have already experienced its benefits of achieving faster onboarding, higher learning completion rates, and improved employee productivity. https://lnkd.in/gWfZXq6J #MSXEngage #EmployeeSatisfaction #Retention #LearningEcosystem #PerformanceTracking #DigitalTransformation