The call center is the heartbeat of any strong home services company. Redwood operations leaders Jessica Yawn and Scott Brinkley recently shared their strategies for building high-performing call center teams with Mechanical Hub. Read the article here: https://lnkd.in/gN-nyAcH #HomeServices #HVACIndustry
Redwood Services
Consumer Services
Memphis, TN 3,399 followers
A Family of Premier Residential HVAC & Plumbing Companies.
About us
Founded in 2020, Memphis-based Redwood Services is building a family of people-focused essential home service companies, actively investing in the HVAC, plumbing and electrical trades throughout the United States. Redwood operates brands in the Arizona, D.C., Maryland, Virginia, California, Kentucky, Indiana, Mississippi, Ohio, Tennessee and Alabama markets as it continues to build out a national home services platform.
- Website
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http://www.redwoodservices.com
External link for Redwood Services
- Industry
- Consumer Services
- Company size
- 11-50 employees
- Headquarters
- Memphis, TN
- Type
- Privately Held
- Founded
- 2020
- Specialties
- HVAC, Plumbing , Acquisitions , Home Services , Home Services Companies , Home-Based Services , Heating , Cooling, Ventilation , Electrical , Investments , Business Operations , Business Partnerships , Business Consulting , Mergers , Home-Based Service Companies , HVAC Management , Business Growth , Financial Business Growth , and Business Resources
Locations
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Primary
949 Shady Grove Road
Suite 403
Memphis, TN 38120, US
Employees at Redwood Services
Updates
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In ACHR NEWS’ recent podcast, Redwood's Chief Collaboration Officer, David Katz shares how HVAC companies are using 'tuck-in acquisitions' to support their organic growth efforts. David explores how tuck-ins can help businesses add new services lines, enhance their teams, and enter adjacent markets – and why the role of collaboration is key to making it all work. Listen to the podcast here: https://lnkd.in/grSwVzUJ #HVACIndustry #HVACServices
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Key leaders from across Redwood Nation gathered in Memphis last month for Nexstar Network Leadership training. The week consisted of growth, collaboration, and connection. From strategic discussions to hands-on workshops, the focus was clear: developing leadership that drives real impact. Ryan Houlehan, General Manager at Arlinghaus Plumbing, Heating and Air Conditioning, shared the insights he gained, “Teams don’t grow to the level of their leadership… they grow at the rate of their leadership. I used to think my team would rise to whatever standard I set, as long as I kept the bar high, they’d eventually get there. But I’ve learned it doesn’t work like that. People don’t just respond to where you are; they respond to how fast you’re growing. If I’m not stretching, learning, evolving, challenging myself… why would I expect anyone else to? Leadership isn’t a destination. It’s a pace. And your team is running with you, not to you." At Redwood, leadership is a practice that evolves every day through how we show up for each other. #HVAC #Homeservices #Leadership
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Meet Redwood's new Director of Field Operations, Ben Anschultz! In this role, he works closely with Redwood Partner Companies to support top-line revenue growth and drive operational efficiencies. Additionally, he supports Service, Sales, and Call Center Managers on implementing best practices to reach and exceed performance goals. With over a decade in the #homeservices industry, Ben has a proven track record of driving exponential growth and increasing revenue through his leadership. Meet the team here: https://lnkd.in/guUfnqgt #HVACleaders #HVACowners
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Digital transformation in #homeservices is no longer optional. Michael J. Marcil, Redwood's Senior ServiceTitan Business Coach, recently spoke about this in an ACHR NEWS article — where he shares 3 key pillars for success: people, processes, and setup. Read the full article here: https://lnkd.in/gRNRbweN #HVAC
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Welcome to the Redwood Partner Support Center Team Matthew Copeland! Matt is the Lead Business Intelligence Analyst where he supports company leadership and operations by designing and implementing end-to-end analytics solutions. This includes data quality, architecture, modeling, and predictive analytics to enable better decision-making and drive business performance. Click here to meet the team: https://lnkd.in/guUfnqgt #Trades #HomeServices
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The Redwood Partner Support Team is excited to welcome David Caffey Jr as Digital Advertising Program Manager! David helps lead the planning, execution, and management of digital marketing campaigns to promote Redwood Partner brands and services. Before joining Redwood, David held various digital marketing roles across both corporate and agency settings. Click here to learn more about the team: https://lnkd.in/guUfnqgt #HomeServices #HVAC
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In April, Redwood Nation gathered for the 3rd Annual Redwood Leadership Summit, with over 150 leaders from across the country descending on Memphis. Our Summit is more than just a gathering – it’s an opportunity to put into practice our Vision: Connection Is Everything. From dinner on the floor of the FedEx Forum, to powerful keynotes, functional breakouts, and our 2nd Annual Award Ceremony – the event was unforgettable. While it’s hard to truly capture the specialness of the event, this 3-minute video helps recap the excitement. We are building something special. The Time Is Now. #HomeServices #HVAC
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We’re proud to announce our 19th Platform Partnership, Guaranteed Service! Founded in May 2018 by Helmi Ben Flah, Guaranteed has quickly grown into one of New Jersey’s premier home service companies, specializing in plumbing, heating, cooling, and electrical work. Known for its outstanding customer care, the company has earned thousands of 5-star reviews and serves a customer base of tens of thousands of loyal homeowners. We are eager to support and contribute to their ongoing success across New Jersey. Learn more here: https://lnkd.in/gWkDJ2SR #HomeServices #HVACbusiness #Plumbing Raj Midha, David Katz, Lisa White, Richard Lewis, Helmi Ben Flah, John Conway, Sandra Koblas, Lauren Pelkey
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Big news for Redwood. A milestone—and just the beginning. Today, we announced a new partnership between Redwood Services and Altas Partners. Altas is a highly selective investment firm that deeply believes in what we’ve built—and, more importantly, how we’ve built it. Since launching Redwood in 2020, we’ve grown to over 2,500 teammates across the country, supporting 19 elite home service businesses and generating more than $500 million in annual revenue. We’ve done it by staying mission-driven, people-focused, and Partner-first. This investment will strengthen our infrastructure, expand strategic partnerships, accelerate tuck-in acquisitions, and help our local brands operate at the highest level. Union Main Group and our leadership team are reinvesting alongside Altas and continuing in our roles. We’re all in—committed to Redwood’s Chapter 2. "This is a proud moment for our team—and a reflection of what can happen when you stay focused, build with purpose, and put people first,” said Richard Lewis, Founder and CEO of Redwood Services. To our Partners, our teammates, and our community—thank you. You’ve built this. Now, let’s go build what’s next. Click the link to learn more: https://lnkd.in/gBQKCCCW
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