Want to build an ML recommendations system from scratch? 🤔 You're going to need the right ingredients: ☑️ A splash of cutting-edge technology ☑️ A cup of smart diagnostics (powered by NDCG evaluation) ☑️ A handful of innovative multi-cluster architecture Combined with deep expertise, this is sure to be the recipe for success! Learn more from our engineering team: https://sforce.co/4p2sg3L
Salesforce
Software Development
San Francisco, California 6,251,088 followers
We're the #1 AI CRM—where humans with agents drive customer success together.
About us
We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Privacy Statement: http://www.salesforce.com/company/privacy/
- Website
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http://www.salesforce.com
External link for Salesforce
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- San Francisco, California
- Type
- Public Company
- Specialties
- Enterprise Cloud Computing and Customer Relationship Management
Locations
Employees at Salesforce
Updates
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🚧 From traffic alerts to federal grants, U.S. Department of Transportation uses Agentforce 360 to unify and modernize operations and taps Agentforce to deliver a safer, smarter, more efficient transportation system. Learn more: https://sforce.co/4rIcHAy
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Sanjna Parulekar, SVP of Product Marketing for AI at Salesforce, spills the tea from the Wall Street Journal Tech Live Summit, revealing why everyone (even C-levels!) is still confused about what agentic AI can actually do, and how top companies like Indeed and OpenTable are experimenting their way to deeper customer relationships, new ROI streams, and reimagining how work gets done. Discover the surprising internal Agentforce hacks transforming work at Salesforce and get the no-nonsense advice you need to lean into AI now, and work towards the dream of a coveted nine-to-five.
Tiny Mic: What Agentic AI Can and Can't Do
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A 45% spike in accessibility requests stretched Northern's staff thin. Now, Agentforce on WhatsApp autonomously handles 5,000 chats a year — instantly booking help, answering FAQs, and cutting missed assists without added strain. Details: https://sforce.co/4pXxQVF
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#AgentforceTour New York minute summary: 🔹 Agentforce powered record-breaking Cyber Week. 🔹 Informatica + Agentforce 360 + Data 360 give AI agents true enterprise memory. 🔹 The Agentforce 360 Platform: data → apps → agents → customer experiences. 🔹 New drops: Agentforce Voice, Agentforce Builder, Agent Script, Intelligent Context. 🔹 NEW: Agentforce Vibes—describe it, and agents build it. 🔹 Partners across the ecosystem are going all-in on agentic AI. Replay the highlights on Salesforce+: https://sforce.co/4oJberb
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Williams-Sonoma, Inc. brings the warmth of its in-store experience across every brand & channel with Agentforce 360. → 60%+ of chat customer service engagements resolved autonomously → 24/7 customer support → An agent that helps you plan, cook, & shop Demo at #AgentforceTour: https://sforce.co/48uBjFs
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🔐 Cybersecurity threats are always evolving — are you confident that your data is safe? In this video series, Salesforce Chief Trust Officer and security experts unpack Salesforce's shared responsibility model for securing your AI systems and data. Watch now: https://lnkd.in/eCx5bMqC
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🚚125,000 field seller reps 🏪Millions of shelves 💙Service at every stop PepsiCo gives every seller the tools to stock faster, solve issues on the spot, and keep products and relationships moving—all with help from Salesforce. Demo: https://sforce.co/48uBjFs #AgentforceTour
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They left, they grew, and they returned for Agentforce. These three Forward Deployed Engineering leaders recently returned to Salesforce — and while their career path wasn't linear, it was a strategic loop that brought them back even stronger. 🔁 https://sforce.co/4nU3rGC
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AI without context is just guessing. Informatica CPO Krish Vitaldevara breaks down how Informatica + Agentforce 360 give AI agents real memory—enabling safer decisions, smarter automation, and enterprise-grade reasoning. Tune in to #AgentforceTour: https://sforce.co/48uBjFs