Solugenix Takes Over Times Square This is more than a moment. Seeing Solugenix light up Times Square, one of the most iconic locations in the world, is a powerful reflection of who we are: a company built on innovation, driven by excellence, and always moving forward. For over 50 years, Solugenix has been a trusted partner, delivering cutting-edge IT services and solutions that empower businesses to thrive. From pioneering the first IT help desk to leading the way in AI-driven solutions, we have never stopped evolving. This moment in Times Square is not just about where we have been. It is about where we are going. We are strengthening our foundation, investing in our people, and driving sustainable growth to ensure we are ready for the future. Whether it is helping our clients navigate complex challenges, expanding our capabilities, or building a culture of innovation, we are all in. The future is bright, and this is just the beginning. Solugenix is on the move, and we are taking our clients, partners, and team with us every step of the way. Here’s to the journey ahead. Let’s keep making history together. #Solugenix #TimesSquare #Innovation #Growth
Solugenix
IT Services and IT Consulting
Brea, California 155,096 followers
Technology & Process for Growth
About us
Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated ally focused on your success in today’s fast-evolving digital world.
- Website
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https://www.solugenix.com/
External link for Solugenix
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Brea, California
- Type
- Privately Held
- Founded
- 1969
- Specialties
- Application Lifecycle Management Services, Support Center Services, ServiceNow Solutions, Managed Services, Digital Transformation Strategy, Operations Management, DevOps Practices, and Robotic Process Automation (RPA)
Locations
Employees at Solugenix
Updates
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Ready to unlock AI's business potential? Join us for "RAG's to Riches" where tech leaders explore how Retrieval Augmented Generation is transforming business AI. What you'll discover: Real-world AI adoption strategies How RAG enhances LLM accuracy Practical applications that drive ROI Event Details: Wednesday, Sept 24th from 6-9pm 3343 Long Beach Blvd., Long Beach, CA 90807 Networking plus dinner plus expert insights Featuring Shawn Bradford from Laserfiche plus executive roundtables on AI maturity and use cases. Don't miss this chance to connect with leaders who are actually making AI work for their businesses. Register now: https://bit.ly/41nQTim #AI #RAG #TechLeadership #Innovation #BusinessAI
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Impressive kickoff at #FintechSouth - from seamless registration to inspiring discussions on AI and fintech innovation. Congratulations to Thryft Ship on winning the Innovation Challenge! Maruth Kumar Mulakala Amit Bhandari Prasanth Raja #fintech #AI
Managing Partner-Trusted Advisor of Digital & Business Transformations | Visionary & Multi-Skilled Leader
🌟 Fintech South 2025 – A Powerful Start! 🌟 I have attended several conferences over the past few years, but the ease of registration and badge pickup at #FintechSouth this morning was next level smooth, efficient, and welcoming. A small detail, but it perfectly reflects this year’s theme: “The Power of Connection: Innovating the Future of Fintech.” The day kicked off with an inspiring welcome by Atlanta’s Tech Mayor, The Honorable Andre Dickens, setting the tone for a future-forward, collaborative fintech ecosystem. 🚀 One of the major highlights was the Innovation Challenge, recognizing a new cohort of promising, Georgia-based early-stage fintech startups. The Top 3 startups pitched live on the main stage at Atlanta Symphony Hall, competing for a non-dilutive $25,000 cash award. 💡Huge congratulations to Valeria Brenner, CEO of Thryft Ship Corp, for winning this year’s challenge! 👏🏽 Special thanks to the esteemed panel of judges: Yogaraj (Yogs) Jayaprakasam (SVP & Chief Technology and Digital Officer, Deluxe) Kristen Castell (Managing Director, CAFE) Rachel Hamilton (Venture Partner, TTV Capital) Jonathan King (Principal, Coinbase Ventures) 🤖 Another standout session was on "Applications and Implications of AI in Fintech," led by Vikram Ramani, CIO of Synovus. The discussion explored how financial institutions are using AI to drive intelligence, agility, and trust across their operations, reshaping the future of finance from the inside out. Grateful to be part of this vibrant, innovative community! #FintechSouth2025 #Solugenix #Fintech #AIinFinance
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IT investments should do more than just keep the lights on. They should drive real business value. Amit Bhandari's new article explores how to move beyond the hype of AI, automation, and cloud to create a cost optimization strategy that aligns IT spending with business goals. It also highlights the growing importance of IT convergence across ITSM, ITOps, SecOps, and FinOps. If you are rethinking how to maximize ROI on IT investments, this is a great place to start. 👇
Executive Vice President @ Solugenix | Partnering with Clients on their Business & Digital Transformation Journey
Maximizing ROI on IT investments is a critical endeavor for organizations today. It extends beyond mere cost-cutting to aligning IT spending with business objectives and adapting to change effectively. Technologies like AI, automation, and cloud are not standalone "solutions" but powerful tools. When strategically integrated, they address real business challenges. Without a clear cost optimization strategy, the true value of these investments can become obscured. The key lies in prioritizing transparency, agility, accountability, and continuous monitoring. These principles are foundational for aligning IT investments with tangible business outcomes. As IT convergence becomes standard, integrating IT service management, IT operations, security operations, and financial operations is crucial for efficiency, security, and informed decision-making. For a deeper dive into effective IT cost optimization strategies, check out my latest blog post. It delves into crafting approaches that boost ROI, drive innovation, and support growth. 🔍 Find more insights here: https://lnkd.in/gUsfjAht
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AI and automation are transforming retail operations, but scaling across multiple locations while managing costs and legacy systems remains a challenge. In this article, Chris Antonelli shares strategies to help multi-unit retailers navigate these complexities, highlighting ways to modernize operations while keeping customer experience at the forefront.
Executive Vice President, Customer Experience and Support Services at Solugenix | I help restaurants & retailers take the complexity out of IT support
How do we streamline operations across multiple retail locations while keeping costs under control and delivering a great customer experience? It’s a challenge I see so many multi-unit retailers facing right now. AI, automation, and centralized technology offer incredible opportunities, but they also come with complexities like managing legacy systems, scaling across locations, and ensuring a real return on investment. In my latest blog, I dive into how retailers can navigate these challenges and make smart support solutions work for them. From real-world examples to strategies for balancing costs with outcomes, I cover what it takes to modernize operations without losing sight of what matters most: the customer experience. If you’re looking for practical insights and a roadmap to streamline your operations, I think you’ll find this helpful. Read the full blog here: https://lnkd.in/gvqp42Jq #multiunitretail #retailsupport
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Looking to stay ahead in mortgage tech? Our very own, Michael Danlag, VP of Strategic Relationships - Mortgage, shares key insights on how lenders can future-proof their platforms. Check it out below.
Experienced Mortgage and Financial Services Executive. Strategic Leader in Operational Excellence, Mortgage Fulfilment, Servicing, Capital Markets and Document Solutions
🔍 Future-Proofing Mortgage Tech with Cloud, AI & DevOps The mortgage industry is evolving at an unprecedented pace. From rising borrower expectations to shifting regulations, traditional legacy systems simply can’t keep up. That’s why I’m excited to highlight Solugenix’s latest insight: “Future‑Proofing Mortgage Tech with Cloud, AI, and Scalable DevOps” This piece explores how mortgage lenders can build a tech stack that not only survives, but thrives, amid constant change: ☁️ Embracing cloud infrastructure for unmatched scalability and resilience ⚙️ Implementing DevOps pipelines to deploy rule changes, bug fixes, and integrations faster than ever 🤖 Leveraging AI/ML to automate document intake, assess borrower risk, and triage servicing tasks 🛠️ Delivering end‑to‑end IT support that assures uptime, compliance, and seamless borrower experiences With the cloud as a foundation, DevOps powering agility, and AI delivering actionable insights, lenders can streamline operations, reduce costs, and build customer trust at scale with the assurance that your Intellectual Property will remain secure, compliant, and fully under your control. This modern tech stack not only accelerates innovation but also safeguards proprietary models, data, and workflows, empowering lenders to differentiate in a competitive market while maintaining operational integrity. If you’re evaluating how to modernize your mortgage platform, whether it’s migrating systems to the cloud, adopting CI/CD best practices, or embedding intelligence into core workflows, this article provides actionable guidance on how to get started. Want to learn more? Check out the full article linked below and see how Solugenix is helping lenders evolve with minimal disruption and maximum impact. https://lnkd.in/g4Ta_9u4
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As proud sponsors of the APL 2025 Cricket Tournament, we had the honor of being part of the Trophy Release Event, a moment that truly set the stage for what promises to be an unforgettable tournament. Cricket is more than a sport. It is a celebration of teamwork, resilience, and community. At Solugenix, we are proud to support an event that brings people together and inspires excellence both on and off the field. Here’s a glimpse of the Trophy Release event. Let the games begin! 🏏✨ Amit Bhandari Maruth Kumar Mulakala Arizona Cricket Association #APL2025 #Cricket #Sponsorship #Teamwork #Community
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Seamless support, faster resolutions, and effortless experiences–that’s what happens when innovative solutions come together. Our EVP of Customer Experience and Support Services, Chris Antonelli, perfectly sums it up: "By using 3CLogic and ScreenMeet together, we look forward to seamlessly routing every support request into a single, unified flow, instantly connecting customers with agents and launching live video sessions without any channel hopping. The joint solution lets our team see exactly what the customer sees, guide them step by step, and resolve issues faster within ServiceNow for a truly effortless support experience." We’re excited about the possibilities this partnership unlocks for delivering exceptional support to our clients. #CustomerSupport #Innovation #ServiceNow #Partnership
Just Announced: 3CLogic + ScreenMeet Expand Partnership to Power Seamless Voice & Video Support in ServiceNow. We’re thrilled to partner with ScreenMeet to help Managed Service Providers like Solugenix deliver faster, smarter support experiences for some of the world’s largest restaurant franchises. By uniting 3CLogic's Voice AI and ScreenMeet's remote video support—all natively embedded within ServiceNow—IT, HR, and Customer Support teams can: ✅ Route and resolve incidents with voice and video in one flow ✅ Launch live sessions without channel-hopping ✅ Auto-log AI summaries into ServiceNow records ✅ Gain real-time reporting and end-to-end visibility 💡 As Gartner predicts, the future is multimodal. With this partnership, we’re helping enterprises embrace it—today. 🔗 Read the full announcement https://hubs.ly/Q03ydW9N0 #VoiceAI #VideoSupport #ServiceNow #CX #ITSupport #CustomerExperience
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Are you stuck in the AI/automation hype cycle? The promise of AI and automation in IT support is clear: reduced downtime, improved user experience, and proactive problem-solving. But here’s the catch: how do you turn that promise into reality? Many businesses struggle to move beyond the buzzwords. They lack a clear roadmap to implement AI/automation in ways that deliver measurable ROI. Without a strategy, it’s easy to get lost in a sea of tools, platforms, and vendor promises. At Solugenix, we believe in a practical, human-led, automation-powered approach to ITSM. By combining deep expertise with real-world experience, we help businesses move from hype to action. 🔗 Ready to take the first step? Check out our recent blog for a step-by-step guide to building a predictive, proactive ITSM strategy: https://bit.ly/4eVpvwI #ITSupport #AI #Automation #ITSM #DigitalTransformation #Solugenix
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