TalentPop

CXplained Newsletter highlights how leading CX leaders and founders view CX as a growth strategy rather than just another department. Check out: 🐶 How Mieka Loepp, Head of Customer Care at tuft + paw, Built a Global Customer Experience Team Through People-First Leadership. Link: https://lnkd.in/dPCC9Hgy 👶 Why Samantha Brückner, Founder of Toddlekind GmbH, Leverages Organic Marketing Link: https://lnkd.in/d2NSGzPj  🚀 How Lev Glushkovskii, Founder of SabersPro, Invests in Efficient Support Link: https://lnkd.in/dcmvywmS  Have any insights? Let's highlight you 👉https://lnkd.in/dHas8F5G

🎉 Join us in celebrating the promotions of our incredible remote team members this June! 🎉 Your hard work and dedication have truly paid off, and we are thrilled to recognize your achievements! At TalentPop, we believe in celebrating every milestone, and this is just the beginning of even greater things to come! 🌊 Congratulations, team! Let’s continue to support each other on this journey! #TalentPop #TeamAchievements #PromotionCelebration

CX game-changer alert: ready to boost CSAT without burning out agents? Watch the DTCx webinar recap with our very own David Noller now!

👀 How do fast-growing brands scale without losing the personal touch? CX leaders spill their secrets in this week’s edition of CXplained Newsletter. Find out more about… 💊 Why Matt Hampton, Founder of Headshop.com, Has a Focus on Creative Marketing Link: https://lnkd.in/drC7zN4k 🥾 How Leo Lafaialii, the Senior Customer Experience Manager at Origin, Uses Team Sport Principles to Apply to Service Link: https://lnkd.in/deWjnNkm 🐶  Where Ken Easthouse, previously at SpotOn Fence, Strikes a Balance Between AI and Human Support Link: https://lnkd.in/dsK-dW28 Ready to be CXplained next? https://lnkd.in/dHas8F5G

👏 Cheers to our remarkable TalentPop team for your well-deserved promotions this May! 👏 Your growth and dedication have made a significant impact on our remote team, and we’re excited to see how you will continue to shine in your new roles. 🚀 Keep up the fantastic work—your futures are bright, and we’re proud to have you on our team! 🌟 #TalentPop #Promotion #RemoteTeamSuccess #CelebratingYou

Unlock E-Commerce growth with our latest CXplained Newsletter. Featuring interviews with CX leaders who are masterminding new strategies and redefining leadership roles 🧑🎓 Gain more knowledge about... 👔 Why Ben Perkins, Founder of &Collar, Prioritizes Making Existing Customers Happy Link: https://lnkd.in/dvRpXzP4 👟 How Sarah Azzaoui, VP of Customer Experience At Clove, Focuses on Quality Over Quantity, Which Equals Success Link: https://lnkd.in/dtNjBUMc 🥤 Why Joy Shure, Social Media/Community Manager and CX Collaborator At Skratch Labs, Prefers To Hire For Value Link: https://lnkd.in/dwqTxPPB Do you want to use your knowledge to influence CX's future? Post a comment😃

Our Latest CXplained Newsletter just dropped, with new interviews with CX leaders & Founders who are shaking up E-Commerce. From reinventing leadership styles to practical tactics, these conversations include: 🔊 How Dane W., Founder of Pinwheel Kids' & Teens' Phone, Turned a Personal Problem Into a Product Link: https://lnkd.in/dzbTHJhX 🏌️ Why Alan Barker, Co-Owner of Infinite Discs, Has a Community-first Approach To Customer Service Link: https://lnkd.in/d6YvbbSz 🥩 What Jonah Lambert, Customer Experience Team Lead at Good Ranchers, Does To Create a Positive Team Culture Link: https://lnkd.in/dbMjNHnK ⛺ How Juan Hernandez, Director of Customer Service at SA Company, Implements Strategic AI Implementation Link: https://lnkd.in/d5SpP8wg Want to be interviewed for CXplained Community? Apply here: https://lnkd.in/dHas8F5G 

Every time we interviewed a CX leader or E-Commerce founder, the call ended the same way: “I wish there was a place to talk with other CX leaders…” So, welcome to 𝐂𝐗𝐩𝐥𝐚𝐢𝐧𝐞𝐝 𝐒𝐥𝐚𝐜𝐤 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲! A safe space where: 🧪 No one pretends to have it all figured out 📣 People actually share what works 💬 And support each other when everything breaks Join us now and get access to: 🎉 Live Welcome Party call with Ashkan Taheri and Arman Taheri 🤖 AI session hosted by our AI Success Manager David Noller 🛠️ Exclusive Workshops and AMAs No gurus. No fluff. Just real people, solving real CX problems… together! Sound like your kind of place? Comment and I will send you the link to join

We’re honored to be named Gorgias’ US BPO Partner of the Year! A massive thank you to the Gorgias team for the recognition and for being such a collaborative partner in helping us support 700+ E-Commerce brands. This win is a reflection of the incredible teamwork between our two companies and the trust of the amazing mutual clients we support together. Special shoutout to our Partner Manager, Olivia Parker, who works hand-in-hand with the Gorgias team every day to keep the momentum going. We’re proud of what we’ve built together and even more excited for what’s ahead in the coming year! #TalentPop #Gorgias #BPOPartnerOfTheYear #CustomerExperience #EcommerceCX #CustomerSupport #CXExcellence #PartnershipWins #BPO

From reimagining leadership to creating new strategies, our most recent CXplained Newsletter interviews examine how CX leaders are transforming the E-Commerce scene 💪. Learn more about... 💊 How Bridget Laye, Director of Customer Service at Saalt, Meets customers where they’re at Link: https://lnkd.in/der2YKXH 🐟 Why Mark Murrell 🦞, Founder of Get Maine Lobster, Believes customer experience drives loyalty Link: https://lnkd.in/d-qyK_GK 🐶 Where Niko Gurganus, the customer service supervisor at Bow Wow Labs, Finds AI can enhance customer service Link: https://lnkd.in/d-qyK_GK 🍸 How Joe G. Dobbs, the Customer Service Manager at Bartesian, Is building customer loyalty through understanding Link: https://lnkd.in/dGFvPraH Do you want to educate people as a CX leader? Post a comment😃