Uniphore

AI-First, Retail-Ready, Built for Enterprise. #Uniphore has been named a Strategic Leader in the 2025 IDC MarketScape for Worldwide Retail Customer Data Platforms. https://bit.ly/4eHZIsE #IDCMarketScape #AILeadership #BusinessAI #Uniphore #CDP

AI Architecture as the New Operating System for Business Success: https://bit.ly/41roLdX In the AI era, businesses must integrate AI architecture as a core component to thrive. Discover how to scale AI applications effectively within your enterprise with Uniphore CEO and Co-founder Umesh Sachdev at Momentum AI San Jose 2025. #BusinessAI #AILeadership #BusinessAICloud

Insights are only half the story. What if your AI could act on them too? https://bit.ly/4fbHsYR In our latest webinar, we explore how Agentic AI is reshaping post-call analytics, turning insights into actions, like workflow updates, new scripts, and coaching assignments. Backed by Metrigy’s latest data, see why adoption of Conversation Insights solutions is accelerating. #AgenticAI #ConversationalAI #BusinessAI

Today, agentic AI augments workflows and lifecycles. Tomorrow, it will orchestrate and execute. At the #Uniphore AI Leadership Summit in London, Forrester's Rowan Curran highlighted why data, model, and execution sovereignty are crucial in AI’s future. https://bit.ly/4oaHXGM #AILeadership #AgenticAI #BusinessAICloud

Agentic AI is redefining what’s possible for the contact center. Traditional AI automates. Agentic AI collaborates. It understands context, adapts in real time, and empowers your teams to deliver proactive, personalized customer experiences. Learn how Agentic AI is reshaping contact centers into intelligent, resilient operations: https://bit.ly/4lOv5EB #AI #CustomerExperience #ContactCenter #BusinessAI

OpenAI’s expansion into custom AI consulting, including embedding engineers inside client organizations, is a clear signal of where the #AI market is going: from generic Consumer AI tools to deeply integrated, business-specific AI systems. This is Business AI. At Uniphore, Business AI is our primary focus. We work closely with our Fortune 500 customers to embed AI into their operations through an end-to-end architecture built for business. As leading companies accelerate AI adoption, achieving real outcomes will require more than just the right architecture and models. Organizations need guidance on how to structure themselves to operate as AI-powered businesses. In many ways, forward deployed engineers, FDEs, are becoming the new IT for the AI era. They are embedded, agile, aligned with business objectives, and drive change across people, processes, and platforms. Success in the AI era is not just about adoption, it is about transformation. This requires leadership, structure, and trust in your Business AI partner, not just technology. #BusinessAI #FDE #DigitalTransformation #AIConsulting https://shorturl.at/i9vpd

Turn Your Data Lake Into a Real-Time CX Engine with Databricks & Uniphore CDP. https://bit.ly/4f8HPn7 See how Databricks partners with #Uniphore’s CDP Agent to turn your customer data into real-time personalization, predictive campaigns, and high-performance marketing with AI that runs from the lake to your customer. #CDP #MarTech #BusinessAI #AILeadership

Agentic AI is redefining conversation intelligence. https://bit.ly/4miPEJb Traditional analytics leave valuable insights untapped. Agentic AI changes that by autonomously analyzing, acting, and driving outcomes from your customer conversations. #BusinessAI #AILeadership #AgenticAI

At #KPMGTechandInnovation25, Uniphore Chief Product Officer, Tushar Shah, joined a panel of startup leaders and investors to discuss what it takes to build and scale AI-native products. He shared how AI is the foundation of everything we do at Uniphore, across both the product development lifecycle and software development lifecycle. From vibe coding that connects engineering instincts to user needs, to leveraging model evaluation to validate functional capabilities and ensure we are delivering on customer needs and business outcomes. He also discussed how our Business AI platform is a horizontal solution to delivery on enterprise vertical solutions. Thank you to KPMG Ventures for bringing together a timely conversation on innovation and execution in the AI era. #AI #ProductDevelopment #Innovation #CustomerOutcomes #EmergingTechnology #Uniphore #BusinessAI #KPMG

Every week I meet with leaders of some of the world’s largest companies. They are excited about the promise of AI in business, but anxious too. Many have run pilots that never scale. The problem isn’t ambition, it’s that most solutions don’t fit the way their businesses actually run. I am excited to share that’s starting to change with Business AI. In my latest World Economic Forum article, I share five big shifts we’re seeing as Business AI matures: simpler user experiences, context-aware outputs, AI agents that actually do the work, composable architectures, and a new focus on sovereignty and governance. At Uniphore, we’re helping global brands turn AI strategy into real outcomes, from automating customer interactions to empowering business users with AI that understands their business context. This isn’t about chasing the next shiny thing. It’s about making AI practical and valuable for business. Read the full article here: https://shorturl.at/Xe0mH #BusinessAI #RealOutcomes