Venn

Wouldn’t it be nice to have a digital concierge in your pocket? With our Guest Management solution, residents manage guest check-ins, recurring visitors, and digital keys without calling the front desk. Plus, teams stay in control with real-time visibility into exactly who's in their community. “My favorite part of myVeris (by Venn) is how seamlessly it handles visitor management. It makes everything from guest entry to delivery notifications feel effortless. I love that I can pre-register guests with just a few taps, get real-time updates, and avoid any awkward delays at the front desk. It's like having a digital concierge in my pocket. It's efficient, intuitive, and makes living in the building feel that much more elevated.” —Matthew, Resident, Veris Residential With Venn, guest access isn’t a one-off tool, it’s part of the same system that powers leasing, service, communication, and more. One connected experience for residents, one real-time hub for teams.

It’s one thing to imagine a community. It’s another to actually build one. Nicholas Silvers, Managing Partner at TAVROS, had a vision for Gowanus Wharf: more than buildings, more than amenities, a connected, intentional neighborhood experience. “It’s one thing to talk about it. One thing to put it on paper. But to actually bring it to life—to make it usable, functional, something people can engage with—that’s what Venn makes possible.” Ideas don’t move people. Experiences do. And the right infrastructure turns vision into reality.

We’re so lucky to have Rebecca Kravitz on the Venn team. What she’s building with Meople is such a beautiful reflection of the values we hold at Venn, deep human connection, shared experiences, and authentic community. We’re cheering her on every step of the way! 💜🎲

Nothing beats the energy of multifamily leaders coming together and our Chicago event with Thriver & Tour24 proved it! From big ideas to new connections, the room was buzzing. We’re still feeling the energy… so where should we go next?! 

From the diary of Amir Beno, Venn's VP of Product: It's been exactly a year since my last partner property visit (Yael Dubinsky Dahan recently called it "Tour de Bozzuto"). I didn't realize how much I missed it until my visit last week to Veris Residential's Haus25. It's not (just) about being thrilled by the luxury building and amenities (made me ask four times about Guest Suite availability). It's about the excitement in the onsite team's eyes when they share a major pain point that we can easily solve—like Susan Grosso's need for recurring events. It's about Abe, the Packages Room Warrior's, smile when he downloaded the new Venn Teams tablet app for the first time and realized how much time his team would save. It's about Steve, a resident enjoying the Golf Simulator amenity, who said "oh wow!" when he heard we're behind the myVeris experience. It's about that incredible feeling of looking across the Hudson River, seeing over 10 buildings fully operated by Venn, and realizing the impact we're about to make (and already doing). These visits are priceless. For me, they're fuel. Until next time, sharing good vibes and a few photos: (yeah.. super weird that we all wore white t-shirts. It was unplanned, I swear!) <3 Amir & the Venn team: Chen Avni, Meghan Reilly, Arthur Vaverko, Danny Gueta

Is replacing conversations with AI the best use case for our industry? Maybe it’s part of the picture. Sure, quick answers matter, and people are used to chatting with bots. But at Venn, we think that’s the floor, not the ceiling. We’re building tools that give teams more time to connect, not less. AI should automate the admin work. It should surface the right priorities. It should make communicating with residents effortless. So when a resident needs help, they reach a human. Right away. When something goes wrong, the super doesn’t just “get the ticket" they show up, with context, ready to solve it. When someone applies to lease, it’s a seamless flow, with no confusion, no dropped leads, no back-and-forth. That’s the power of using AI to make room for the moments that matter. Not to replace people, but to help them show up better. "Venn allows more personal interaction between the staff and the residents." -Andrew Steiker-Epstein

We took package scanning from 40 seconds to 10 seconds. At Veris Residential, that added up fast: 200,000 packages in just 4 months. That's 1,667 staff hours saved—the equivalent of 2.6 full-time staff! Here’s how Tyreese, Concierge at Veris, put it: “I’m impressed that Quick Scan can identify the correct resident and apartment, even in tricky situations—like when someone leaves off their apartment number or a last name is shared by multiple people (we have six residents with the same one), and it still gets it right. It even handles partially obscured or incomplete apartment numbers, like interpreting '25' or '250' correctly when the label cuts off '2505'. It’s been surprisingly smart and accurate.” Most importantly, package management is built into the same system that already powers leasing, service, community, communication, and more. No clunky integrations or toggling between systems. This is the difference between a point solution and an ecosystem.

Insurance, but make it invisible. No uploads. No emails. No gaps. With our new integration, Modives is now fully embedded into the Venn ecosystem—bringing digital verification, real-time monitoring, and automatic coverage into the resident experience. ✔️ Instant verification from carrier data ✔️ Continuous compliance, without the chase ✔️ Automatic gap-filling when coverage lapses ✔️ Managed entirely within Venn This isn’t just insurance made easier. It’s risk management built into the journey—thoughtfully, seamlessly, and with the resident(and you) at the center. We’re proud to partner with Modives to deliver this level of integration. But this is also part of a bigger idea: Every Venn integration is intentionally designed to work like it’s native—because we believe that’s what creates engagement, and engagement is king. When technology disappears into the experience, outcomes improve. For residents. For operators. For everyone. We call it 1+1=11. When the right solutions come together the right way, the result isn’t incremental—it’s exponential. ps://https://lnkd.in/gEHaBsaY

Chicago, you really showed up! Thanks to everyone who joined us Tavern On Rush last week for great conversation, new connections, and lots of laughs. Nothing compares to the energy of connecting in person, and we’re grateful to our partners Tour24 and Thriver for helping us make it happen! Can’t wait for the next one!

"It's like having a digital concierge in my pocket." When what you're building has meaningful impact on people's lives, it makes us you to push and work so much harder to make the technology even better. Guest management launched recently, now residents manage guest check-ins, recurring visitors, and digital keys directly through their mobile app with simple taps and swipes. Plus, teams have complete visibility into who's in the community. Peep the release below 👇 and let us know if you want to chat or see Guest Management for yourself!