“From the moment Disha joined our executive team at Katalon, she brought the operational clarity and customer focus that reshaped how we support our market. She immediately made an impact by introducing and building a scalable success framework that elevated the experience for every segment and gave our most strategic customers the partnership they needed to grow. She was also a key leader in our go-to-market transformation. She helped us design a model that aligns the business around the different needs of customers -- large and small -- and she did so with a level of cross-functional alignment that made the change both practical and durable. We also partnered closely to connect marketing, community, and customer success around integrated onboarding journeys. By unifying digital programs, training, certifications, and communications, our teams accelerated customer time-to-value and built stronger momentum for long-term success. Disha is a thoughtful, steady, and deeply collaborative leader. Any organization would benefit from the clarity and impact she brings.”
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Disha Gosalia is a post-sales executive with over 20 years of experience scaling customer…
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Sachin Sinha
🌊 A Rising Tide Lifts All Boats: Accelerating CS Through Strategic Onboarding At #GainsightPulse2025, Brody Minnich, Head of Customer Success Onboarding at SAP LeanIX, shared how a well-designed onboarding strategy can be a true catalyst for growth. By blending digital resources with instructor-led experiences, Brody demonstrated how teams can: ⚡ Accelerate time-to-value 🤝 Strengthen early engagement 🌱 Build lasting customer relationships Key insights included: • Leveraging hybrid onboarding for scale and impact • Using TTV and engagement data to proactively manage risk • Creating a sense of community from day one The session reinforced one key message: onboarding isn't a phase—it's a strategic advantage. #GainsightPulse2025 #Pulse2025 #CustomerSuccess #OnboardingStrategy #SAP #DigitalCS #GrowthThroughEnablement #CustomerEngagement SAP Gainsight
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Eyal Elbahary
Socure, a pioneer in AI-driven identity verification, faced challenges in aligning their rapid growth with efficient quoting processes. Their sales teams grappled with fragmented tools, manual workflows, and approval ambiguities, hindering their go-to-market strategies. By integrating DealHub's CPQ solution, Socure transformed their sales operations: 🎯 70% reduction in quote-to-order time 🎯 Streamlined approval workflows with clear ownership 🎯 Zero dependency on the Deal Desk 🎯 Unified platform eliminating manual errors and delays 🎯 Flexible pricing logic and dynamic bundling As Evan Morgan, Director of Go-to-Market Strategy and Operations at Socure, mentioned: "With our large deals, we’re seeing time cut in half… in fact, we’ve reduced our quote-to-order cycle time by over 70%." We are consistently seeing the impact of DealHub's CPQ as a GTM catalyst driving operational excellence and revenue execution. Discover how DealHub.io can revolutionize your sales process: Read the full case study 👉 https://lnkd.in/dGmPHHQg
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Jean de Villiers
Don’t miss this exclusive webinar featuring insights from our VP & Global Head of Customer Experience, Michelle MacCarthy, our VP & Global Head of Customer Success Operations, Tim Eclair-Heath, and Gainsight. Discover how to elevate your CS strategy for long-term success.😉 #Unit4 #CS #CustomerSuccess #Webinar
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