William J. Ryan

William J. Ryan William J. Ryan is an influencer

Help develop, engage, & retain your workers using learning strategically. Transformational Leader | Future of Work Culture & Organizational Effectiveness | Talent Development | Innovation | Speaker | Strategic Consultant

Louisville Metropolitan Area
7K followers 500+ connections

About

Bridging Distance, Building Excellence - As founder and CEO of Ryan Consulting, I transform how organizations thrive in remote and virtual environments.

For over 25 years, I've been fascinated by one question: How do we create extraordinary connection and performance when teams aren't in the same room? This question has guided my career helping organizations harness the full potential of their distributed workforce.

My approach is refreshingly practical. I align what I call the 3P's—Purpose, People, and Process—creating frameworks where remote teams don't just function, they flourish. In today's landscape of rapid change, this alignment isn't just helpful—it's your competitive edge.

Working together, we'll craft solutions precisely calibrated to your organization's unique challenges. Whether through customized workshops on performance support, process refinement, mobile solutions, or organizational effectiveness, I bring proven strategies that deliver measurable results.

My greatest satisfaction comes from watching leaders, teams, and individuals discover they can collaborate more effectively across distance than they ever thought possible. In a world of constant change, that's not just good business—it's transformational.

Ready to reimagine what your remote workforce can achieve? Let's connect.

Services

Articles by William J.

  • We're still meeting everywhere!

    Remember saying, "there's not enough time in the day to do everything" when we were still in the office? When we could…

    6 Comments
  • #Trends2023

    This time of years brings opportunities to reflect on what’s taken place and allows us the chance to look ahead, what I…

  • Lead Your Way to the Great Retention!

    With the Great Re(fill in your term!) going on what options are you using to fill your open positions? Have you looked…

    1 Comment
  • It’s career more than content

    Learning, and developing people to perform better, is a strategic business tool. Yet it’s not about the learning that…

    3 Comments
  • Career pathing & Competencies, Part 4: Competencies to career path

    When there are career options and areas to grow people tend to stay adding their expertise and experience to the…

  • Career pathing & Competencies, Part 3: Creating your competency framework

    The thought of creating a competency framework seems overwhelming when you are considering the knowledge, skills, and…

  • Career pathing & Competencies, Part 2: Building a competency framework

    A competency framework defines the knowledge, skills, and business behaviors people use in their role to achieve…

    1 Comment
  • Career pathing & Competencies, Part 1: A Framework

    If you are looking to attract and retain skilled talent, provide targeted ways to improve individual performance, and…

  • What if this is the Great Opportunity?

    Millions of people are voluntarily leaving their jobs so do we have a labor shortage, or a shortage of good jobs filled…

    2 Comments
  • Space can be more than a place

    Space is a new frontier (apologies to Star Trek) where we can begin to use the areas formerly know as "cubes"…

    7 Comments

Activity

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Experience

  • Ryan Consulting, LLC Graphic

    Founder/CEO & Principal Consultant

    Ryan Consulting, LLC

    - Present 10 years 4 months

    Louisville, Kentucky Area

    Ryan Consulting, LLC focuses on aligning the 3 P’s, Purpose, People and Process, helping organizations maximize their investment in technology and people by ensuring they work together efficiently and effectively regardless of location. Together we define what success looks like, how it's measured, and then develop strategic as well as technical guidance to move performance to productivity.

    I bring the ability to translate org-speak to different groups such as Human Resources…

    Ryan Consulting, LLC focuses on aligning the 3 P’s, Purpose, People and Process, helping organizations maximize their investment in technology and people by ensuring they work together efficiently and effectively regardless of location. Together we define what success looks like, how it's measured, and then develop strategic as well as technical guidance to move performance to productivity.

    I bring the ability to translate org-speak to different groups such as Human Resources, Information Technology, Operations, Internal Audit, and Training bringing them together to understand the common goal (get people to be efficient and effective to make a profit) and create a path they can work towards together to accomplish the goal.

    Recent work centered on guiding clients through strategic planning by demystifying AI platforms, identifying pilot-ready opportunities, and instructing teams on the use and capabilities these platforms offer. I worked with a client's operational teams resulting in a SOAP, Strategy on a Page, focused on developing, and retaining their workforce (Brandon Hall Gold). Similar work conducted for an insurance client saw strategy centered on a two-tiered leadership development program. A manufacturing client was provided competency-based role descriptions, career development paths, and a Professional Development Plan (PDP) model. A healthcare curriculum was launched including the online platform implementation and content development. Support for workforce development using a Hiring for Competency model focused on career pathing to impact retention and productivity.

    Building new capabilities and creating connections is how I can strengthen your team. Contact me (bill@williamjryan.com ) & visit www.williamjryan.com to see other projects and clients. Want to meet sooner? Use this link to schedule a 30 or 60 minute meeting, https://outlook.office.com/bookwithme/user/153d8db74e9f4bf2bb7868f25fb205e4@williamjryan.com?anonymous&ep=plink .

  • Skipper - Team Leader, Strategist, Performance Coach

    Room4Crew

    - Present 17 years 7 months

    Louisville, Kentucky Area

    R4C is a volunteer passion, racing a sailboat takes a team and here is a view of what I'm like when not in the office!

  • Educators Serving Educators - Division of Excelsior College Graphic

    Principal Consultant

    Educators Serving Educators - Division of Excelsior College

    - 1 year 1 month

    While the ESE team was operational I worked with institutions and industry members searching for ways to enhance their operation, improve their service model and offer a world-class experience to their students and employees. While evaluating the systems and processes that are a part of the process I was involved in direct consulting support in marketing, enrollment management, academic product, operations, instructional design and prior learning assessment. Customized workshops and support…

    While the ESE team was operational I worked with institutions and industry members searching for ways to enhance their operation, improve their service model and offer a world-class experience to their students and employees. While evaluating the systems and processes that are a part of the process I was involved in direct consulting support in marketing, enrollment management, academic product, operations, instructional design and prior learning assessment. Customized workshops and support were included.

  • KCTCS Graphic

    Executive Director, Learn on Demand

    KCTCS

    - 2 years 3 months

    Versailles, KY

    Led the development and growth of innovative competency-based, online, modular design (Learn on Demand) supporting 11 degrees, 22 certificates, and 2 diplomas while promoting and developing new marketing strategies on a state and national level including unique Commonwealth College.
    • Made process improvements creating seamless student, staff, and instructional experience resulting in increased enrollment (1500 to 3900) and revenue ($1.2M to $2.9M) from FY13-14 to FY14-15. Continued…

    Led the development and growth of innovative competency-based, online, modular design (Learn on Demand) supporting 11 degrees, 22 certificates, and 2 diplomas while promoting and developing new marketing strategies on a state and national level including unique Commonwealth College.
    • Made process improvements creating seamless student, staff, and instructional experience resulting in increased enrollment (1500 to 3900) and revenue ($1.2M to $2.9M) from FY13-14 to FY14-15. Continued efforts result in growth for Fall 2015 (enrollment of 2490) for an overall 2 year growth (Fall13 to Fall15) of 354%.
    • Expanded competency model to develop innovative authentic assessment strategies, adaptive learning technologies, and learner support systems including success coaches and online tutoring resulting in course completion rates of 60% by 2015.
    • Worked on national teams supported by the Gates Foundation Personal Learning Network and the Competency-Based Education Network (C-BEN) initiative where I focused on CBE Process model.
    • Provide leadership and direct oversight of assigned staff, including general direction to the 50+ program coordinators, project leaders, and faculty, plan and approve workloads, manage overall performance of assigned staff across the 16 colleges within state system. Created system-wide cross functional teams focused on enrollment management to enhance programs and strategies.
    • Worked with education leaders, community agencies, educational entities, and business & industry to build partnerships focused on education as method to increase retention and engagement of key workforce members resulting in 5 new groups.

  • Almost Family, Inc. Graphic

    Vice President of Education (CLO)

    Almost Family, Inc.

    - 2 years 2 months

    Louisville, KY

    Define, plan, develop and execute continuing education curriculum, licensing, and training requirements for senior home health care organization. Provide support to 9500+ learners in 11 states with 200+ courses and 150+ contact hours for clinical community, nursing and therapy disciplines. Spearhead process improvement initiatives, requiring close collaboration and buy-in from upper management, HR, Operations and multiple business units. Leading development of a consumer education initiative, a…

    Define, plan, develop and execute continuing education curriculum, licensing, and training requirements for senior home health care organization. Provide support to 9500+ learners in 11 states with 200+ courses and 150+ contact hours for clinical community, nursing and therapy disciplines. Spearhead process improvement initiatives, requiring close collaboration and buy-in from upper management, HR, Operations and multiple business units. Leading development of a consumer education initiative, a Senior Advocacy Community of Care social media portal, and creating a Center for Senior Advocacy Excellence focused on knowledge sharing and learning as a means of improving practice and patient care.

  • Humana Inc.

    Humana Inc.

    6 years 6 months

    • Humana Inc. Graphic

      National Leader for Curriculum & Technology Solutions

      Humana Inc.

      - 4 years 3 months

      Lead 30+ instructional design production & consulting team members in multiple national locations serving leadership and operational partners focused on meeting learning and performance needs. Implemented development plans and Q12 teams supporting technical, leadership, and communication programs. Implemented performance tools for rapid design and performance support including DACUM certification, shared content management systems, and an enterprise-wide curriculum map complete with online…

      Lead 30+ instructional design production & consulting team members in multiple national locations serving leadership and operational partners focused on meeting learning and performance needs. Implemented development plans and Q12 teams supporting technical, leadership, and communication programs. Implemented performance tools for rapid design and performance support including DACUM certification, shared content management systems, and an enterprise-wide curriculum map complete with online course catalog. Continuously integrated strategic learning portfolio to business strategy focused on performance, processes, and systems supporting 26K+ global learners for Fortune 100 health insurance company. Partnered with Line-of-Business (LOB) leaders to ensure curriculum offerings support emerging market trends, technology enhancements, leadership and other evolutionary changes impacting their environment. Coordinated, assessed and tracked curriculum projects including management of the curriculum architecture to ensure accuracy, reusability and learning efficiency of agreed upon learning and performance metrics. Implemented alternative delivery systems across enterprise and global vendors.

    • Humana Inc. Graphic

      National Leader for Technology

      Humana Inc.

      - 2 years 4 months

      Details within resume.

  • Lakeland Community College Graphic

    VP Technology (CIO) & Director Instructional Technology

    Lakeland Community College

    - 7 years

  • Sr. Training Communications Specialist

    Westinghouse Savannah River Co.

    - 8 years

  • IBM/SRA Graphic

    Interactive Video Developer

    IBM/SRA

    - 2 years

Education

Licenses & Certifications

Volunteer Experience

  • Kentucky Center for Performance Excellence (KyCPE) Graphic

    Board Member, Examiner/Applicant Committee and Learning Committee

    Kentucky Center for Performance Excellence (KyCPE)

    - Present 5 years

    Education

    KyCPE is dedicated to helping Kentucky companies achieve performance excellence using the Baldrige Excellence Framework as a guide. The Framework is the only approach to organizational improvement that address all aspects of operations helping organizations address everything from Leadership to Innovation. The Framework is results-based, causing organizations to examine: Leadership; Strategy; Customer Engagement; Measurement, Analysis, & Knowledge Management; Workforce Engagement; and…

    KyCPE is dedicated to helping Kentucky companies achieve performance excellence using the Baldrige Excellence Framework as a guide. The Framework is the only approach to organizational improvement that address all aspects of operations helping organizations address everything from Leadership to Innovation. The Framework is results-based, causing organizations to examine: Leadership; Strategy; Customer Engagement; Measurement, Analysis, & Knowledge Management; Workforce Engagement; and Operations; in terms of Results.

  • Certification Committee member

    United States Distance Learning Association (USDLA)

    - Present 7 years 5 months

    Education

    Supporting USDLA program in revising and updating 120 standards that highlight best practices at all levels of education and training and are adaptable to a variety of needs and situations. Perform site visits to certify institutions and educational providers to evaluate these Quality Standards for distance learning. Provide recommendations to assist organization in continuous improvement opportunities.

  • Jewish Family & Career Services Graphic

    Board Member

    Jewish Family & Career Services

    - 6 years

    Social Services

    Support and volunteer in Career Development, Shabbos Friends, Strategic Planning and other initiatives for agency.

Skills

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